The Natural Supplements Co 

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Rated 2 out of 5 stars

Just had a delivery of vitamin D& k2 (mk7).read the ingredients and was shocked that they used bulking agents that is so detrimental to health.I suggest to anyone using this product to check the side... See more

Company replied

Rated 5 out of 5 stars

When placing my order and paying for it, I did NOT expect that delivery to me would be within less than 2 hours!!! They obviously immediately picked up on my payment and the order and acted on i... See more

Rated 5 out of 5 stars

Always a pleasure to deal with The Natural Supplements Co. Easy to order online. Staying on a farm with small town close by. Within a 3/4 days order received. Will always order my Solgar products fro... See more

Company replied

Rated 5 out of 5 stars

This was the first time I've purchased from The Natural Supplements Co. Must admit I was a little worried that I would actually receive the NAC I ordered. The next morning got a mail from Gary with... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. Herbal Medicine Store
  3. Vitamin and Supplements Store

Written by the company

The Natural Supplements Co is an online store selling high quality natural supplements that we believe in such as Solgar, Phyto Pro and Vita-Aid. We pride ourselves on attention to detail and top notch customer care.


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All reviews

(218)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Wrong address, broken bottles ignored

Waited forever even after the lockdown to be delivered. You delivered in Bloemfontein after I notified you that I'm back in Cape Town all of which was arranged with you ahead of time because YOU were out of stock and told me you don't know how soon you can deliver. Then delivery was done at wrong addresses twice!!!! Third time lucky. I just returned home and opened the parcel. Three of the 6 bottles are broken. AND YOU PASS THE BLAME TO ME ABOUT THE CHANGE OF ADDRESS BECAUSE YOU COULD NOT DELIVER FOR MONTHS AND IGNORE THE FACT THAT HALF MY ORDER IS BROKEN, FULL OF GLASS SPLINTERS AND USELESS!!!! PATHETIC!!!!
Don't use their services, please.

June 18, 2020
Unprompted review
The Natural Supplements Co logo

Reply from The Natural Supplements Co

Hi Inet,

Thank you for taking the time to make this review. We're not going to get into a mud slinging match over this order, it's unfortunate the way it has turned out, totally against the type of service ethos and relationship we strive for with us our customers.

As highlighted in our recent communication with you, we are in no way passing blame or shifting responsibility whatsoever. Our website policy clearly states:

"If you do not receive your order in perfect condition or if anything is broken / damaged please let us know immediately so that we can ensure the situation is rectified. Although we take every precaution, goods can occasionally be damaged in transit and there is no question that these will be replaced. We would ask you to take a photo of the damaged item as soon as it is received just this helps our packing team improve the way products are sent in future."

As per the above and again as per our recent communication with you, your item will be refunded, as requested.

Rated 5 out of 5 stars

First time purchase comes with…

First time purchase comes with apprehension, but your consistent communication and availability makes for excellent service.

May 16, 2020
Unprompted review
The Natural Supplements Co logo

Reply from The Natural Supplements Co

Thanks for the review Jeff, we appreciate it and glad you had a good experience!

Rated 5 out of 5 stars

Excellent service

Excellent service
Received my delivery 2 days after order and payment

Very happy with products and packaging
Will definitely return with more purchases

Amy

May 5, 2020
Unprompted review
The Natural Supplements Co logo

Reply from The Natural Supplements Co

Thanks for the encouraging words Amy!

Rated 5 out of 5 stars

Excellent service

Excellent service. Gary gives personal feedbacks of orders and when it will be processed. 1st order Same day delivery, next order was placed late afternoon, received it before 10 the next day

April 15, 2020
Unprompted review

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