NaturePacUK is a fantastic company offering eco-friendly packaging solutions. Their products are sturdy, affordable, and environmentally friendly. Delivery is always quick and reliable, and their cust... See more
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See what reviewers are saying
Excellent company offering top quality eco friendly packaging at an affordable price. Ordered some platters and 2-ply bags and was pleasantly surprised at how sturdy they were. Delivery was quick and... See more
Easy to use website. All items were in stock. Confirmation / Notification emails to keep me up to date with the order process. Very quick delivery. All items arrived as expected. Follow up email... See more
I initially purchased 100 cupcake boxes which I found at a really reasonable price and I even found that they were compostable which was really exciting. The boxes were for a charity fundraiser but un... See more
Company details
Information provided by various external sources
A complete compostable range for all your food-to-go packaging requriements.
Contact info
Unit 40-42, Edison Road, PE27 3LF, Saint Ives, United Kingdom
- 01480 309870
- sales@epp-ltd.co.uk
- naturepac.co.uk
4.5
Excellent
290 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
A fitting product for our refreshments…
A fitting product for our refreshments at event from our eco friendly school.
April 7, 2022
Good delivery great products
April 6, 2022
Great service
March 30, 2022
Great products and delivery was…
Great products and delivery was efficient and on time for a change.
March 25, 2022
Always deliver as ordered and promptly
Always deliver as ordered and promptly. Never had a problem, thank you.
March 24, 2022
Unprompted review
Fast, professional, fairly priced and completely trustworthy
There was an issue with the delivery (not the fault of NaturePacUK) and they immediately replaced items that had been damaged. Fast, professional, fairly priced and completely trustworthy; I've been buying regularly from this company (previously called EPP) for more than 10 years and will continue to do so
March 23, 2022
Great Service
Always worth purchasing from Nature Pac UK, friendly efficient personable and they care about our planet. Its a high five from me
March 21, 2022
Excellent service
Excellent service. Very helpful to to someone ,like me, not great with emails etc.
Thank you.
March 3, 2022
An efficient service
An efficient service. The product was well packaged and is good quality. There was a mix up with the delivery arrangement but I think that was the courier company.
March 2, 2022
Great product and super quick delivery
Great product and super quick delivery, thanks
February 28, 2022
Naturepac Cups.
Naturepac Cups.
Naturepac did well but the delivery was awful. We were informed that delivery would be on the Monday and time slot given. Great, as we only ordered on the Friday before. On Sunday, a really wet day, we came home from church to find a large 500 box of cups outside our door, sodden wet! My husband picked it up and water poured from it. He tried to carry it to the shed and it disintegrated on the way. What a mess! Thankfully the cups were wrapped in plastic! Although not sealed. Does Naturepac have many problems with DPD?
February 28, 2022
Reply from NaturePacUK
Hi Shirley, Thank you for your feedback. I am sorry the cups were not left in a suitable spot. I must admit, 99% of our deliveries through DPD are excellent so I'm sorry your experience wasn't the same.
If you would like us to replace the cups for you, please contact us directly on 01480 710035.
Thank you,
James
Very clear the all ordering process and…
Very clear the all ordering process and quick delivery.
February 27, 2022
No free delivery, only response is spam
I spent a chunk of money to see what the quality is like and did not receive the free delivery their website said I would get. I reached out in a support email and haven't heard anything except about 5 marketing emails that I didn't sign up for.
That was a week ago.
I need to place another order but am apprehensive as this bad customer service would sting worse if I'm about to spend a lot more.
February 23, 2022
Unprompted review
Reply from NaturePacUK
Hi Oni, I am sorry you have had an experience like this. You should have received the discount code along with the samples you received.
I have just tried to find your order, but can't seem to find it. Could you let me know your order number please so I can make contact with you.
I am very sorry you haven't had a response to your email, I have been unable to find it. In the future, please feel free to call us or use the live chat on the website and we would be more than happy to help you and give you the discount code.
Awesome stuff
February 22, 2022
Always great
Always great. Often forget I need stock, but love that when you go on the website it has a count down time to let you know how long you have to order to get it delivered the next day!
February 20, 2022
The packaging is fine and the price is…
The packaging is fine and the price is good.
Only received half my order though even though it was all marked as shipped. Had to go and buy additional packaging from somewhere else to do the event we ordered from.
I'll order again in the future and hopefully that order goes more smoothly.
February 10, 2022
Good Service
Quick response, items are as advertised, friendly follow up service
Will use NaturePacUK again
February 9, 2022
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