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3.3

Average

TrustScore 3.5 out of 5

1 review

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Rated 2 out of 5 stars

No customer contact before they charge subscriptions

I’m surprised there’s no other reviews on this company yet, which says a lot!

I just want to make people aware that you need to be careful when you’re buying them because they will try to lock you and it seems to a three month subscription service which is automatically taken from your payment card. What is wrong with the Services that they do not contact you in advance to remind you that they are going to process a subscription (That’s if you remember that you even subscribed?) the next thing you find out is when you get a receipt in your inbox saying PayPal has processed the payment shortly followed by an email that says thanks to the order.

Every company that once a subscription service usually contacts their customer to allow them to skip or delay or cancel their order if necessary, but not this site. Sadly, this subscription was no good to me because I had a reaction to the goods that they sent, not their fault as it is for herb but I had totally forgotten that I had signed up to a subscription when I had obviously made the purchase or I didn’t realise.

January 31, 2026
Unprompted review

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