Nature Spring Reviews 15

WORST company I’ve ever dealt with and trust me I have dealt with some very bad companies over the years, but Nature Springs particularly stands out.

The product itself isn’t 100% pure and if you have any issues then good luck dealing with their support email. I’ve been trying to get a refund for over 4 months now and have sent them countless email. Still waiting to get an actual response and my money back.

The only responses I rarely get from them are typical apologetic emails that make me think, have you even read my email? because I’ve asked questions about my refund and no response to my questions. And ignoring my questions and apologising makes it even more frustrating.

I really wish I never ordered from them. Even the reviews on their website are fake, shows how much of a Fraudulent company this is.

Hé bien, j’attend désespérément ma commande du 13/06/2025 en espérant que ce site n’est pas frauduleux. J’ai encore envoyé une réclamation ce jour
pour la livraison du produit commandé ?
Logo de Nature Spring
Réponse : Nature Spring
16 juin 2025
Hello Kat,

Thank you for your feedback. We are very sorry to hear about your experience. We take such matters very seriously and would like to investigate this further.

Please contact us directly with your order details, so we can resolve this issue as quickly as possible.

Thank you for your understanding.
Best regards,
The Nature Spring Team

This is my second time ordering from this company and it has been a nightmare. I ordered 18 days ago, they took my money and I haven’t even had a delivery date yet. I emailed twice and they got back to me saying there were delays which I understand but it’s now been over two weeks with no knowledge of knowing when I am receiving my order. I have emailed 9 more times and no response. This is disgraceful

I’m very disappointed with this product. It is completely unusable — the material is extremely stiff, even in a room at 25°C. It’s nearly impossible to use as intended.

To make things worse, support keeps stalling my request to return it. This has been extremely frustrating and disappointing. I cannot recommend this product or the service.