Nature's Sunshine Products Reviews 476

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 437 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their effectiveness and the use of pure, wholesome ingredients. Many appreciate the wide variety of offerings and the positive impact these products have had on their health, with some noting quick results. Reviewers also frequently commend the fast delivery service, finding it prompt and efficient. However, some people mentioned issues with the ordering process, including difficulties with the website and unexpected price changes. A few customers also expressed concerns about rising prices, finding them to be a barrier to continued purchases. There were also occasional reports of orders not arriving or experiencing delivery delays without tracking information.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many consumers expressing satisfaction and... See more

Quality

People report positive experiences with product quality, often highlighting the efficacy and purity of... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences such as... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast shipping and timely arrival... See more

Price

Customers had ambiguous experiences with price, with some finding products to be reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Through the grace of our Father in Heaven, Nature’s Sunshine has always provided the herbs I’ve needed. Their service and communication are wonderful—you truly feel cared for, like someone genuinely h... See more

Company replied

Rated 5 out of 5 stars

Nature's Sunshine products are clean and affective. They have added to my healing process. Trusted by my parents, daughter and myself. We all have benefited in many ways. Thank you for supplying... See more

Company replied

Rated 5 out of 5 stars

product was as described. My kids are not a fan of the taste, but for one kid i grind it up and put it in his milk and he'll drink it. For the other kid I put it in an organic marshmallow and she'll e... See more

Company replied

Rated 5 out of 5 stars

I have been using this "miracle" massage lotion for years after a friend recommended it to me when I hurt my back and couldn't move without pain. It is absolutely amazing how it goes into the skin and... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Herb Shop

Written by the company

Nature's Sunshine Products sources the Earth's most potent ingredients so you can perform your best. Herbal experts for 50+ years. Backed by science, loved by health-obsessed people like you. Pure and Potent. Rigorously Tested. Pure Natural Ingredients. Shipped to Your Door. Harvested from the Earth.

90 days. 100% satisfaction. Zero risk.

Nature's Sunshine backs every product with a 90-day, 100% satisfaction guarantee.

Nature’s Sunshine offers a 90-day, 100% satisfaction guarantee, allowing customers to return products for a refund or replacement within 90 days of the purchase date. For more information, please visit https://www.naturessunshine.com or contact us at support@natr.com.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

476 reviews

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Rated 5 out of 5 stars

Easy buying experience

Easy buying experience. Products came quickly. I've been trying them for a few days, hard to tell if it's doing anything yet but I am excited to see results

May 27, 2026
Nature's Sunshine Products logo

Reply from Nature's Sunshine Products

We are so glad to hear you had an easy buying experience and that your products arrived quickly! We are excited for you to see results.

Rated 5 out of 5 stars

THANKFUL FOR PAW PAW EXTRACT AVAILABILITY

I'm so thankful that Nature's Sunshine makes sure Paw Paw extract is available to us year-round since the paw paw fruit itself is only available in September

May 29, 2026
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Reply from Nature's Sunshine Products

We're so glad you appreciate our year-round availability of Paw Paw extract! We work hard to ensure you can always access it.

Rated 1 out of 5 stars

Order has not shipped

Order has not shipped. It has now been a week and I still do not have a tracking number.

May 28, 2026
Nature's Sunshine Products logo

Reply from Nature's Sunshine Products

We are sorry your order has not shipped. Please contact our Customer Service department for further information - https://www.naturessunshine.com/contact-us.

Rated 1 out of 5 stars

I have not received my order

I have not received my order. Order placed on May 22nd.

May 22, 2026
Nature's Sunshine Products logo

Reply from Nature's Sunshine Products

We are sorry your order has not arrived! Please contact our customer service team so we can look into this for you. Here is a link: https://www.naturessunshine.com/contact-us

Rated 1 out of 5 stars

I never received my order

I never received my order. It w
as stated that I would receive my order in 3-5 days and it never Arrived. My name is David Gardner If you would Send the order of the cleanse including wormwood and black walnut to 1905 Lodestar drive Raleigh North Carolina 27615. Thank you.

May 21, 2026
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Reply from Nature's Sunshine Products

Please contact us at 1-800-223-8225 to provide your order number as your name does not pull up an account in our system, nor do we carry a Wormwood product. We look forward to hearing from you!

Rated 5 out of 5 stars

All products work wonders

All products work wonders

May 20, 2026
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Reply from Nature's Sunshine Products

We're glad our products work for you! We appreciate your positive feedback.

Rated 1 out of 5 stars

Order never received.

We never received our order that was placed in early May. We called customer service last week and could barely understand them. It seemed that they were going to check on the order and call back but that never happened.

May 14, 2026
Nature's Sunshine Products logo

Reply from Nature's Sunshine Products

Hello Jeff. Thank you for contacting us! We are truly sorry your order hasn't arrived and for the communication difficulties you experienced. Can you please contact our customer service department again with your order number so we can look into this for you? Here is a link: https://www.naturessunshine.com/contact-us

Rated 5 out of 5 stars

The customer service team has been very…

The customer service team has been very helpful and nice throughout the years. The price of the products are reasonable.

May 13, 2026
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Reply from Nature's Sunshine Products

We're happy to hear our customer service team has been helpful and that you find our product prices reasonable. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Love it

Love it! Taking the multi vitamin... but it is making a small bald spot fill in. So happy 😊

May 22, 2026
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Reply from Nature's Sunshine Products

We're so happy to hear you're loving the multivitamin and seeing such positive results! Thank you for sharing your experience.

Rated 5 out of 5 stars

Talked to someone by phone

Talked to someone by phone, my order quickly taken care of .
Personal, efficient with tips on saving postage, smooth and easy!

May 8, 2026
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Reply from Nature's Sunshine Products

We're so glad to hear we made your experience smooth and easy! We appreciate your kind words about our efficiency.

Rated 5 out of 5 stars

I absolutely love it

I absolutely love it. Very high quality products.

May 19, 2026
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Reply from Nature's Sunshine Products

We're so happy you love our high-quality products! Thank you for your positive feedback.

Rated 3 out of 5 stars

Measuring product

a dropper could have been included in the bottle for easier measuring

April 17, 2026
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Reply from Nature's Sunshine Products

We appreciate your feedback regarding the dropper. We will consider this for future improvements.

Rated 3 out of 5 stars

I'm just a receptionist for an office…

I'm just a receptionist for an office that sells this product, but pricing used to be really straight forward about how much a product costs. but now I gotta use an excel spread sheet just to figure out the ever-changing algorithm of what the price is for each item. ashwaganda might be 30.70 one week and 29.87 the next. no rhyme or reason to make this so confusing just to receive inventory. just have it as a set price, no need to make it so complicated for businesses to supply your product. Just a thought

May 26, 2026
Unprompted review
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Reply from Nature's Sunshine Products

We appreciate you sharing your feedback regarding our product pricing. We recognize that fluctuating prices can create challenges for businesses managing inventory. Thank you for your valuable input.

Rated 1 out of 5 stars

You canceled my order without giving me…

You canceled my order without giving me any explanation. Do you think this is a good experience or not?

May 19, 2026
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Reply from Nature's Sunshine Products

We’re really sorry this happened and understand how frustrating it must have been. This isn’t the experience we want for our customers. Our team would be happy to take a closer look at what happened and assist you with placing a new order—please reach out to us so we can help.
https://www.naturessunshine.com/contact-us

Rated 5 out of 5 stars

Miracle Relief From Pain

I have been using this "miracle" massage lotion for years after a friend recommended it to me when I hurt my back and couldn't move without pain. It is absolutely amazing how it goes into the skin and works it magic. I have recommended it many times to my friends and they all agree. It's worth the price because of the of the relief it brings!

May 15, 2026
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Reply from Nature's Sunshine Products

We are so happy to hear our massage lotion has brought you such wonderful relief over the years! It is fantastic to know it has made such a positive difference for you and your friends. We truly appreciate your kind words.

Rated 1 out of 5 stars

I didn't receive my package

I didn't receive my package, but I got an email stating delivery

May 17, 2026
Nature's Sunshine Products logo

Reply from Nature's Sunshine Products

We are sorry your package didn't arrive despite the delivery notification. Please contact our Customer Service department for assistance - https://www.naturessunshine.com/contact-us.

Rated 5 out of 5 stars

Everything arrives safely packaged

Everything arrives safely packaged. Nice everything I ordered and very fast

May 15, 2026
Nature's Sunshine Products logo

Reply from Nature's Sunshine Products

We're happy to hear everything arrived safely and quickly! Thank you for your feedback.

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