Reply from Naturhäuschen
Hi Tiny, thank you for your kind feedback! We appreciate this and hope to welcome you back at nature.house soon. Best wishes, Team Naturhäuschen!
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Company details
Written by the company
Naturhäuschen ist eine Ferienhausvermittlungs-Plattform, die Häuser in der Natur vermietet. Alle vorsichtig von uns ausgewählten Ferienhäuser liegen inmitten wunderschöner Natur und abseits von Touristenströmen! Somit werden sie zu Naturhäuschen.
Contact info
Hohenzollernstraße 132, 41061 , Mönchengladbach, Germany
- +49 21616390603
- info@naturhaeuschen.de
- naturhaeuschen.de
3.7
Average
228 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Tastefully furnished and well located…
Tastefully furnished and well located house in the middle of a olive tree garden and sunflower fields. Off the main road, therefore very quiet but still in short driving distance from the town and stores and short walking distance to the next restaurant.
Ideal for people and their dog(s) who are seeking rest in an impressive environment.
The hosts were super friendly and helpful.
Definitely a go-back-to place!
August 22, 2021
Unprompted review
Great & cute houses, but heavily disappointing experience resulting in cancellations
Found this website which offers really cute houses/apartments that stand out from the rest. I spent quite some time browsing through the offers and checking availability and then planning our trip France, making sure all dates would work back-to-back. After receiving a confirmation for the first property, I got a cancellation (although it was shown as available + seeing the same property being available on Airbnb as well). The second property's confirmation was pending for several days, and only after I sent a follow-up email it was cancelled stating the property was unavailable during the period requested. I am so disappointed and p***ed off because I put in a lot of time and only chose houses that were shown as available. This leaves me with some other bookings that are no longer back-to-back bookings, as I had planned initially. The standard email cancellation I received suggested browsing their alternatives ... As I am not willing to waste any more time, this is something I can guarantee I will not do :-). Extremely bad experience and too bad because the houses offered are really great.
July 1, 2021
Unprompted review
Reply from Naturhäuschen
Good afternoon Andrea,
Thank you for your message.
What a pity to hear that you are disappointed with Nature House. When you make a booking with us it is indeed the case that a landlord first has to approve or reject the booking.
It is of course very annoying that you have made two bookings and both are rejected. We always ask hosts to keep the calendar up to date. Unfortunately this did not happen for both booking requests.
If we can help you look for an alternative we would be happy to hear from you.
Kind regards, Team Nature House
we had an Amazing Week in Roncade,the…
we had an Amazing Week in Roncade,the House its beautiful, the Loft is all brand-new and very well decorated, you can see that Roberta and Enrico putted a lot of Passion in it.
The huge Garden is amazing, we came with our Dog and it was Heaven for her.
This place is so quiet and beautiful, it was just exactly what we needed and Roberta and Enrico welcomed us warmly and were super nice Hosts.
The Train brings you from Roncade to Venice in only 25 minutes...
We had an amazing Time and I hope we can go back there again, thank you for ever
June 7, 2021
Unprompted review
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