I am absolutely astonished at how quickly my order arrived! Less than 48hours & I'm holding the items in my hands! This service is unequalled from every other online shopping provider I have used in... See more
Company replied
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Great company to deal with. Prompt attention to orders, great communication, and much faster delivery than I had expected. Not to mention the great discount I received on a sale item. This was my firs... See more
Company replied
Paid for express post second parcel took 6 days very slow the dildo that comes with machine is very hard not good at all machine itself very happy with that , the extra dildo I purchased was a 10 in... See more
Company replied
Naughty Stores prices are just unbeatable. The competition was not even in the proximity of Naughty Store. Delivery was extremely efficient and the tracking was flawless. I will shop here first in t... See more
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Company details
Written by the company
Naughty Store is an Australian online adult shop that sells sex toys for women, men & couples. We also offer gay sex toys and male sex toys. We provide a 100% discreet sex shop service and your privacy is our top priority. We offer a range of sex toys for fun loving adults with express post delivery as standard. Naughty Store is 100% Australian owned and operated.
Contact info
4.4
Excellent
276 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Naughty Store
Hey There,
So glad your item works well thanks for your review
Ginger 😎💕
Was sent a product that didn't work
Was sent a product that didn't work. I was emailed a sheet to send it back, however I haven't had time... Did provide a fast response however.
May 11, 2022
Reply from Naughty Store
Hey there,
Thank you for your honest review, just send your item back when you can and I will send a replacement out for you!
Ginger 😎😀
Reply from Naughty Store
Hey,
Great review, thanks so much for writing it....
See you again soon
Ginger 😀👏🏻
Reply from Naughty Store
Hey there,
Thanks very much for taking the time to write this great review about our service and products.
Ginger 😎😀
Reply from Naughty Store
Hello there,
Thank you for your great review...we appreciate the time you have taken to write it.'
Ginger 😎😁
Reply from Naughty Store
Hey there,
Thanks for the great review on our items.....
Ginger 😁💕😻
Fast and efficient
Fast and efficient, extremely satisfied with the service, would highly recommend to anyone.
April 20, 2022
Reply from Naughty Store
Hello Tristan,
We appreciate the time you have taken to write this great review!
Ginger 😻💕🥰
Reply from Naughty Store
Hey Wayne,
Thank you for taking the time to review our customer service, glad to help anytiime.
Ginger 😎👍👍
Great product and great service
April 20, 2022
Reply from Naughty Store
Hello,
Thank you very much for taking the time to write your review on our products and service
Ginger 😍😎😁
Fantastic service
April 14, 2022
Reply from Naughty Store
Hey There,
Thank you for your review on our service..please call again
Ginger 😎😁🐣😻
Can’t review yet haven’t received the…
Can’t review yet haven’t received the full order?🤷🏼♂️
April 8, 2022
Reply from Naughty Store
Hey Cade!
Your parcels look like they are waiting for you to collect at the post office.
Please check your tracking emails and texts that we've sent you just incasse we've missed anything :-)
If you ever have any problems with an orders, do not hesitate to contact us at support@naughtystore.com.au
Amazing and swift service ,and great…
Amazing and swift service ,and great products
Very happy customer
March 10, 2022
Reply from Naughty Store
Hello There,
Thank you for taking the time to write this great review, very glad your order arrived to you in fast time and very happy you like our products.....
Ginger. 😎💙💕✅
Quick delivery, awesome products
March 10, 2022
Reply from Naughty Store
Hey there,
Thank you for reviewing our delivery times and our products.
Please call again
Ginger 😎💕💙✅
I have been sent the wrong product
I have been sent the wrong product. I ordered one with a "rabbit". Shall I send this one back?
Please respond asap.
The vibrator is for a lady turning 60. My phone # is 0419869770
March 9, 2022
Reply from Naughty Store
Hey there Heather
I sent you a reply please check your junk mail. I am sorry this has happened to you...your item is on its way.
Ginger 😎
This product is fantastic value for…
This product is fantastic value for money and not short on quality!!
March 7, 2022
Reply from Naughty Store
Hello,
We appreciate you writing this great review. Thank you
Ginger 😎👍👏🏻🚚
Reply from Naughty Store
Hello,
So very glad you had a perfect experience purchasing from our store... please call again soon,
Ginger 😎😎😻👍
Pleasantly surprised by the gadget
Pleasantly surprised by the gadget. Discreet looking and it works well! Thank you.
March 3, 2022
Reply from Naughty Store
Hello There,
Thank you very much for taking to time to review our item so glad all went well with your transaction.
Kind Regards,
Ginger 😎😎
The item does not work
March 3, 2022
Reply from Naughty Store
Hey There Wonky,
Please contact me directly so I can help you out.
Ginger 😕😳
Delivered to wrong address.
You delivered my package to my neighbor’s address. So much for discreet
February 27, 2022
Reply from Naughty Store
Hi Jaclyn,
We're sorry to here that Australia Post delievered your package to the wrong address.
This seems like a bit of bad luck from the Australia Post delivery driver who took your Australia Post package to the wrong address using the Australia Post network.
We hope you can see that we don't own Australia Post but have to use Australia Post for our deliveries like most other online stores.
Please be sure to contact Australia Post on any of their Australia Post official channels to complain about the Australia Post service to your house.
❤
Paid for express post second parcel…
Paid for express post second parcel took 6 days very slow the dildo that comes with machine is very hard not good at all machine itself very happy with that , the extra dildo I purchased was a 10 inch long with a 7.5 inch girth I couldn't get it in my tight hole will try again thou it made me blow without even touching my cock
February 27, 2022
Reply from Naughty Store
Hi there!
Thanks for your detailed review on our site and we are so glad you are loving your new HiSmith products!
Please note that large sex machines do not ship by express post, rather regular post. Please see our shipping policy here where this is outlined:
https://www.naughtygirl.com.au/shipping-policy/
Australia Post delays aside, we hope you are loving your new product and are happy to hear the pleasure it gives you! 🧡🧡🧡
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