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Rated 5 out of 5 stars

So far I believe the product to be very good quality. I was concerned about the delivery time as Christmas was approaching, so I rang the customer service a few times. Most times the line was very bad... See more

Rated 2 out of 5 stars

The import tax was charged upon delivery (to Norway) even though it was ordered from the .no site. The customer service said they will reimburse the charge, but even if they do, this is sloppy, or p... See more

Rated 4 out of 5 stars

Very good service and understanding. I haven't tried this product as to date so I can't write anything about the quality. Reading the label on the product then one must believe that is what it consis... See more

Rated 5 out of 5 stars

Got my slimy little scoby in good health and he (his name is Freddy) is currently brewing me a new batch of hibiscus kombucha. He would come to say hi, but he is busy.

3.6

Average

TrustScore 3.5 out of 5

46 reviews

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The product is fine and the delivery…

The product is fine and the delivery time was good.

January 12, 2026
Unprompted review
NavaFresh Norway logo

Reply from NavaFresh Norway

Hi Sanjay,

We apologize for the unexpected customs charges. Your feedback is appreciated, and we’ll ensure this is addressed.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NavaFresh

Rated 5 out of 5 stars

I would recommend

I had a very pleasant shopping experience and great communication with this online store. They contacted me quickly when they realized the item was out of stock and suggested another brand with the same product. I was very satisfied, and they even offered a small discount for the inconvenience. Overall, I’m very happy and would absolutely recommend this website.

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Ren svindel

The company states its in Norway but doesnt even exist. When i got the product which was totally not what I ordered they refused to take it return as they are in India and it would cost them too much in just postage. Instead they offered me 30% off next purchase. There is no point in a discount when I already have a product which is totally no use to me.

October 13, 2025
Unprompted review
NavaFresh Norway logo

Reply from NavaFresh Norway

Hi Ikhlaq,

We sincerely apologize for the inconvenience caused. However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Regards
NavaFresh

Rated 1 out of 5 stars

Promised a refund- ha,ha,ha.

I was promised a refund, which according to Nava Fresh was being processed on the 4th June and should be in my account in 3-5days. Guess what? 5th working day, no refund reflecting in my account! Emailed them, response - usual flowery insincere apology -'please check your account in 2-3 days'. I don't know how long this cat and mouse game will go on for, but I'm a very tenacious stubborn Taurean and will play it as long as necessary,-, even if the refund is coming from the Bank of Alaska - I'm in the game for the long haul!

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered product via nava fresh South…

Ordered product via nava fresh South Africa on 13 may 2025 order delivery no later than 3 June 2025. Cannot track parcel as OTP does not get sent to telephone number … don’t trust this company as I still have non delivery and no refund

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!!!

They don't deliver the product at all. Please do not buy any if of their product. It is a scam a big scam!!!!

March 23, 2025
Unprompted review
Rated 1 out of 5 stars

I have been sending numerous emails…

I have been sending numerous emails regarding my order with no luck on receiving a delivery date

The shipping status does not get updated

Each time I try to call to speak to a consultant the lines just goes dead

Do not buy from them, to me it seems like a scam

Can't get answers from anyone, they think offering a discount on the next order is going to help, like I would order from them again

Placed my order on the 28th Feb and till date all the Consultants are just giving me the run around

ZA-NV#P016719808

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

So far I believe the product to be very…

So far I believe the product to be very good quality. I was concerned about the delivery time as Christmas was approaching, so I rang the customer service a few times. Most times the line was very bad and we could not communicate, but the two times I did connect they were very kind and helpful and they fixed everything good for me. Overall very pleased with the shopping experience.

December 20, 2023
Unprompted review

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