Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... See more
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Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... See more
Company replied
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... See more
This Bamboo Salt is delicious, even on its own..! It’s tastes like salt but smooth and delicate, not at all harsh and bitter like most regular salts. Thank you very much Navafresh Team for opening m... See more
3.6
Average
117 reviews
Replied to 75% of negative reviews
Typically replies within 1 month
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Ridiculously over priced- $200+ for 10…
Ridiculously over priced- $200+ for 10 sachets of tea? Which I can get at local indian store for $10.
April 12, 2026
Unprompted review
its been great dealing with them
its been great dealing with them. ship quickly. had a little issue with one delivery which they quickly sorted.
November 28, 2025
Unprompted review
Scammed
Scammed! Paid over $200 for what, in effect, was a 5-gram sample of the product. The operator of this company should be ashamed of themselves.
February 1, 2026
Unprompted review
Reply from NavaFresh New Zealand
Hi Damon,
We regret that you feel our pricing doesn’t reflect value. We strive to provide transparency in our pricing, and your feedback is valuable.
I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.
Thank you for your understanding and patience.
Regards,
NavaFresh
It seems to be a good product
It seems to be a good product. I would have rated hire but for the time it took to arrive after payment.
September 26, 2025
Unprompted review
Tried and true
Easy to see the website. Easy to use and order. Product is excellent. Felt very comfortable that I was getting what was advertised on the website. Have recommended this product to my friends as we are nurses and all do shift work.
July 9, 2025
Unprompted review
Matter resolved
My parcel was lost in transit but NavaFresh has provided a full refund. I am very happy with that
September 25, 2025
Unprompted review
Reply from NavaFresh New Zealand
Hi Debbie,
We sincerely apologize for the delay with your order. Please rest assured that we are thoroughly reviewing the matter and implementing corrective measures to prevent such issues in the future.
I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.
We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.
Thank you for your understanding.
Regards
NavaFresh
product turned up
product turned up, which is good,the tracking said reached destination singapore, I live in new zealand but I did receive it
July 20, 2025
Unprompted review
They came reasonably quickly
They came reasonably quickly. They look good and I have just started taking them. Only suggestion would be if u buy in bulk u should get charged per bottle less then a person buying 1
July 25, 2025
Unprompted review
I thought I was buying from a NZ…
I thought I was buying from a NZ company otherwise I might not have purchased this. It was difficult to access and know what was happening with the tracking. I had no idea if it would ever turn up after spending so much money. So I was pleasantly surprised and pleased when it did.
July 4, 2025
Unprompted review
high quality products at correct price
May 30, 2025
Unprompted review
lovely products
product arrived safe and we'll happy with the time in which the items arrived "awesome" and thank you
May 20, 2025
Unprompted review
Product was A1whole vanilla pods
Product was A1whole vanilla pods
Delivery was much longer than I had hoped. A month from ordering. An NZ address but came from overseas. Also pictures made me think I was getting more pods than ordered - but I should have been more diligent. I got 10 thought it was 40 but on further investigation it did say 10.
May 13, 2025
Unprompted review
Reply from NavaFresh New Zealand
Hi Dale,
Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Thank you!
NavaFresh
ordered a product 2 months ago and was…
ordered a product 2 months ago and was told it was undelivered!!!!!
asked for a refund and nobody replied, the NZ 800 phone number is apparent a fake number and the whole Navafresh NZ website is a SCAM!!!!!
Have reported.
May 13, 2025
Unprompted review
Reply from NavaFresh New Zealand
Dear Customer,
Thank you for bringing this to our attention! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Regards,
NavaFresh.
Prices are extortionate - AVOID or at least check prices
Update: Not, exactly, you wouldn't find an order because I didn't place one because of the absolute scam your site is. Also, I've reported you and the numerous other dodgy businesses that you've made websites for the netsafe so look forward to being investigated.
POSITIVE REVIEWS ARE FAKE - THE PEOPLE DO NOT EXIST, SITE IS A SCAM.
Prices are extortionate - they are selling a single pack of ramen available at all NZ supermarkets for $3, for over $80 on their site, what's more they are suggesting it is a special - how are they getting away with this?! Any positive reviews can't be for real.
The vegan ramen they are selling both one single packet for $80 and then a pack of t allegedly on sale for over $87 i buy from a website called fromk.co.nz for $12.62, ramen crate which is expensive is selling the 5 pack for $36.99 but over $85 on special??? Wow. No thanks. Avoid this place and google anything before you buy from here to price check.
May 5, 2025
Unprompted review
Reply from NavaFresh New Zealand
Dear Customer,
Thank you for your review.
We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review or any contact details?
Once we have this information, we will be able to investigate further and get back to you as soon as possible.
Warm regards,
NavaFresh
Excellent comms and customer service
Excellent comms and customer service. Would definitely use again if there are useful items for us.
April 29, 2025
Unprompted review
You fixed an issue without delay or hesitation.
It was a surprise when what we thought was a local order for a product happened to arrive from overseas and MAF/customs gave us options of paying a huge sum for treating it before releasing the product or destroying it.
But you were prompt to appreciate the situation, refund the money and genuinely apologise. We sincerely appreciate that and we will be pleased to continue to be your customer. We can certainly recommend you to our friends.
February 20, 2025
Unprompted review
Great dealer
Great dealer. Could have been clearer on order that if not in stock it has to imported ! Adding huge delivery time.
Other than that great trade
March 1, 2025
Unprompted review
Poor service
Poor service.
They have twice sent my product to the wrong address and wrong country. The wait time is ameant to be 2 weeks but is often over 3 weeks.
Their contact numbers don't work.
Unfortunately they have a product I need which doesn't help.
April 7, 2025
Unprompted review
Reply from NavaFresh New Zealand
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here, but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
NavaFresh
Selling stock not available
Selling stock not available, 10 days from order date to confirmation of shipment and tracking link sent, which is quite slow and would have been avoided if this unavailable item had been marked as such on the website. I have been advised will be another 7-14 days to ship so at this stage I can’t comment on the quality of the products.
March 19, 2025
Unprompted review
Reply from NavaFresh New Zealand
Hi Amanda,
We're truly sorry for the delay with your order. This is not the standard of service we wish to provide, and we deeply regret that you had to go through this. We understand that you are unhappy with the service provided and we are actively reviewing our processes to prevent this from happening in the future.
I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Thank you for your understanding and patience.
Regards,
NavaFresh
Product easily located & delivered to…
Product easily located & delivered to home.sleep apnia mask complete
February 8, 2025
Unprompted review
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