Delivery was left on doorstep so had to arrange for a friend to pick it up for me. Because they live in south London and I’m in north London it’s been difficult to meet so I’ve still not been able t... See more
Company replied
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See what reviewers are saying
Excellent choice of vegan products with some foods stuffs being gluten free which is a bonus. Always comes well.packaged with freezer packs for cold products. Very happy and will continue to use them
My first order with Navesu. Arrived promptly, well wrapped, so no leakage/breakage problems. One item was unavailable, but was given a refund immediately.
Company replied
Lovely business with some wonderful products you'd never find in a shop! Their communication is excellent and they're so helpful when you contact them. I highly recommend them!
Company replied
Company details
Written by the company
Naturally Vegan Supermarket is exactly that - a 100% vegan online shopping supermarket for naturally sourced plant-based products! We stock a huge range of vegan and cruelty free products and are committed to providing the best products and service for our customers. Whether you're looking for vegan cheese, tasty plant based burgers and sausages, or vegan chocolates and sweets - we have a great selection for you to choose from. Together we can enjoy our food and by spreading the message - make a difference!
Contact info
Thames Enterprise Centre, Thames Industrial Park, Princess Margaret Road, RM18 8RH, East Tilbury, United Kingdom
- 0753 555 8400
- info@navesu.co.uk
- navesu.co.uk
Took a while for order to be dispatched…
Took a while for order to be dispatched and some items unable to provide due to supply issues. Items well packaged when they arrived.
May 29, 2021
Great range of items and fast delivery
May 27, 2021
Life savers
Great customer support they didn't have what I wanted (big order due to being a restaurant) and the supply chain had broken down due to covid and brexit but the guys over at navesu managed to source the product in a large quantity and get it to us really quickly can't recommend these guys enough.
May 24, 2021
Great service and wonderful products
April 29, 2021
Products delivered are really tasty
Products delivered are really tasty. Like most supermarkets when you order online you do end up with a couple of items substituted because they have run out of stock but, having placed 2 orders so far, the substitutes have been (a) cheaper than the originals, with an appropriate refund and (b) still great food.
The only reason I have given 4 rather than 5 stars is that both orders took 1 to 2 weeks between order being placed and then being despatched although, once despatched, delivery was then very prompt. I am aware this company has only recently set up so am prepared to allow for teething problems at this stage and will be ordering again, maybe a week before I actually anticipate needing the items.
April 28, 2021
Very good service!
April 4, 2021
My order was processed nice and quick…
My order was processed nice and quick and I was kept updated with the progress of my order from start to finish.
March 28, 2021
Great!
Really friendly, keen to improve the customer experience and interesting range of products!
March 27, 2021
Unprompted review
My first order with Navesu.
My first order with Navesu.
Arrived promptly, well wrapped, so no leakage/breakage problems.
One item was unavailable, but was given a refund immediately.
March 24, 2021
Reply from Naturally Vegan Supermarket
Thank you for the great review Karen! Glad you're happy with the service we provided you. We hope to see you again real soon!
Quick and efficient
Quick and efficient. Even though one of my products was damaged, I was immediately offered a refund and the customer service team was super friendly.
March 12, 2021
Reply from Naturally Vegan Supermarket
Thank you for your positive review. We look forward to seeing you again soon!
Good range of products
Good range of products. Delivery took a few days but I know it’s a struggle during this pandemic. Will be shopping here again!
March 6, 2021
Unprompted review
Reply from Naturally Vegan Supermarket
Happy to hear you had a good experience. We look forward to seeing you again soon!
Lovely business with some wonderful…
Lovely business with some wonderful products you'd never find in a shop!
Their communication is excellent and they're so helpful when you contact them. I highly recommend them!
March 4, 2021
Unprompted review
Reply from Naturally Vegan Supermarket
Thank you for your brilliant review. We look forward to seeing you again soon!
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