Navexa Reviews 

316
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product's ease of use, particularly for simplifying complex tax reporting and offering comprehensive insights into portfolio performance. Many appreciate its ability to save significant time and effort, with a great, responsive user interface for managing investments across various asset types. However, some customers also noted challenges with data import tools, finding them clunky or unreliable for certain brokers, sometimes requiring manual adjustments. A few other people felt customer support could be improved, citing difficulties reaching human assistance, experiencing slow or unhelpful responses, and issues with missing or changed information after updates.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting its ease of use and intuitive design,... See more

Product

Customers had positive experiences with the product, highlighting its effectiveness as a must-have tool for... See more

Customer service

People report ambiguous experiences with customer service, with many reviewers praising the prompt, clear,... See more

Website

Users describe ambiguous interactions with the website, with some finding it easy to use, intuitive, and... See more

Application

Customers consistently note ambiguous experiences with the app, with some finding it user-friendly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Suggestion - new clients who are onboarding for first time should get one hour of phone time with a support person to ask all relevant questions at the beginning of their Navexa journey. Once a year... See more

Rated 4 out of 5 stars

Whilst this is a very good bit of software, the interaction between some trading companies and their import tool requires work. I use Vanguard Personal Investor, and when I upload several trades, it b... See more

Rated 5 out of 5 stars

Still early days for me since I started using this platform; here are the highlights though. - Strong focus on portfolio performance - Even though I used it only equity markets; it has support bo... See more

Rated 5 out of 5 stars

I'm a beginner investor and got to know Navexa recently. No other platform provides what Navexa does. They navigate the intricate tax legislation offering a good solution. Besides, Navarre add valu... See more


Company details

  1. Investment Service

Written by the company

Track portfolios, performance, dividends and tax reporting in one platform. Free 14-day trial: https://www.navexa.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

316 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(316)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Exciting times

The platform seems to offer everything I need to try and get my investing tied together in one space that will give me options and education to make great decisions moving forward as I am not as tech savvy as most. I am excited to be able to learn with the help of the team at Navexa.

March 14, 2026
Rated 5 out of 5 stars

New user

Simple to upload stocks and crypto trade history. Dividend and tax information is great. I now also consolidate together with bank accounts. Easy to navigate. Great tool at reasonable price.

March 25, 2026
Rated 5 out of 5 stars

Amazing Service

James was amazing to sort out a user created glitch quickly and promptly. He communicated frequently and was very polite and friendly. This is a great product. It will save me many hours of managing my self funded retiree father's portfolio on Excel and provide excellent insurance against inadvertent deletion or overtyping. It also enables me to manage the portfolio remotely. In addition, it provides up to date tracking of his shares and handles Capital Gains Tax Adjustments and transactions simply and effectively (my main requirement).

March 18, 2026
Rated 2 out of 5 stars

Problems getting started and importing trades

Started with paid version and tried to import old trades. OK but many issues which I know I need to go through to individualy correct BUT, the whole point of going with them was that they say you can set up an automatic upload with your brokers in Australia. I use Stake and NAB. Neither of them have a second email facility to forward the trade confirmations directly to Navexa (this is what their instructions advise). You'd think they would test this out before writing the wrong instructions! After talking to the "AI support Bot" it pointed me in the direction of forwarding the emails I received from the broker to the unique Navexa email. Unfortunately, this did not work as Navexa did not recognise it when "forwarded". After a lot of research on the net I managed to use a "redirect" (Mac Mail) which worked for one broker but not the other. If I am making several trades I do not wish to import every individual trade to Navexa given this was the main reason for using them. On purchase, apparently I have an onboarding call but I have received no link to do so or any information about how to contact them for this call. I do not know how to let them know that their system does not work as all I get is the Bot"! I should have known it was too good to be true with a 5 minute response time ! Regards, Mike

February 23, 2026
Navexa logo

Reply from Navexa

Hi Mike, thanks for taking the time to share this feedback.

I can understand why this felt like a frustrating way to get started, particularly when you were expecting a smoother setup for ongoing trade imports from Stake and NAB.

These brokers handle trade confirmation emails differently, and forwarded emails are not always processed the same way as redirected emails or emails sent with the required attachments. We’ve now reached out directly with the onboarding link and guidance on the best setup, including importing historical trades first and then automating new trades going forward.

We’ve also updated our Help Articles to better assist with setting up email forwarding and redirection from the Mac Mail app, so the setup process is clearer for customers using that workflow.

Thanks again for raising your experience with us. We look forward to chatting with you on the onboarding call and helping you get set up properly.

Regards, Tom

Rated 5 out of 5 stars

Best option for Aussie investors

Hey, I tried this for 2 weeks before signing up, I was trialing both Navexa and Sharesight and Navexa outperforms with their UI on multiple occasions.

I also prefer the Navexa tax systems as they are more configured for Australia.

Finally, this is a local company

March 3, 2026
Rated 5 out of 5 stars

Highly recommend

We have just spent nearly 2 weeks getting our data into Navexa.
I was trying to run our portfolio in a standard accounting program. This has process has shown us how wrong our holdings have been. Even getting what and how much we own right has been an experience. So many things were wrong.
We should have done this years ago.
Now we can clearly see what we are doing and where we are going. Decision making just became a lot easier.
I would highly recommend Navexa to anyone with a share/investment portfolio, and would suggest that starting it early in the investment cycle would be a lot easier than bringing in data from over 20 years ago, because we still hold some of them.
But we got there.

February 24, 2026
Rated 5 out of 5 stars

Navexa. Give it a go.

I was initially hesitant about signing up for Navexa (or Sharesight for that matter). I'd seen examples of investors managing their affairs quite well with spreadsheets etc. But, for a newbie like myself, understanding the ins and outs of just investing was more than enough without then worrying how I would track parcels of shares to ensure my taxes were submitted correctly. So, I tried Navexa for a 2 week trial. Was really simple to auto import trades from CMC Invest, I also add in trades from international markets and Navexa then shows information I wouldn't have even thought of such a currency gains etc. After the trial was up, I signed up for a year ( I even received a 20% discount using a code from a YT channel). I believe I can claim these fees as a tax deduction, so win/win I think. I haven't specifically had to use support as such, but the team always seem to be working on bringing in new functionality or improving existing screens etc. The online FAQ section is quite good and they show you how to do things in a easily understood way. Try it. I don't think you will be disappointed.

February 6, 2026
Rated 5 out of 5 stars

Fundamentals

Fundamentals

There is a fundamental requirement for excellent bookkeeping and for many years, with modern day time restraints and quite frankly lack of knowledge as to how and in a manner acceptable to a range of stakeholders, Navexa is THE BOMB!

Do yourself a favour, test if for 14 days and find out just how good it is.

I heard about it months ago and have viewed all their YouTube info videos, and I am so happy I made the decision to invest in their programme!

February 9, 2026
Rated 1 out of 5 stars

I have to restart my portfolio many…

I have to restart my portfolio many times until they got it wright and there are many exchanges they don’t support like Hong Kong. Their automatization is not great you have to do so many things manually

February 6, 2026
Rated 3 out of 5 stars

I like the relative simplicity

I like the relative simplicity, especially when it comes to tax time.
What I don't particularly like is the lack of ability to export all data.
The import functionality is good, but there are some pitfalls and inconsistencies, so checking against the actual contract notes is essential.
It would be very helpful to have the ability to have a cash account for each currency, but that's not currently possible, despite the ability to set the currency for cash accounts.

December 31, 2025
Rated 1 out of 5 stars

Did not work with NABtrade

Followed all instructions for integrating trades, exported the correct CSV from major bank platform, and there were significant errors; negative holdings value, 0 value holdings when it was clear in the spreadsheet that there were recent purchases. Wasted a few hours trying to fix it, and gave up as support was unavailable and ultimately unhelpful. Honestly very surprising for the amount of positive reviews this app has. It just doesn't seem to work with NABtrade.

December 31, 2025
Navexa logo

Reply from Navexa

Hi Sam,

Thanks for the feedback. You were right to expect a clean NABtrade import.

We identified a NABtrade confirmations CSV import issue that could cause $0 values and incorrect holdings, and we released a fix on 2 January.

I’ve contacted you privately with the steps to re-import and validate the fix. If you can’t find that message, please reach out via the in-app chat and mention “NABtrade CSV” so we can pick it up immediately.

Tom

Rated 5 out of 5 stars

Concise and useful investment viewer

Easy to use and enables me to view all my investments and their performance in one place. Think the App viewer could be tweaked to provide an optional 2nd level access to more info along the lines of the online platform

December 22, 2025

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