Navexa Reviews 

316
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product's ease of use, particularly for simplifying complex tax reporting and offering comprehensive insights into portfolio performance. Many appreciate its ability to save significant time and effort, with a great, responsive user interface for managing investments across various asset types. However, some customers also noted challenges with data import tools, finding them clunky or unreliable for certain brokers, sometimes requiring manual adjustments. A few other people felt customer support could be improved, citing difficulties reaching human assistance, experiencing slow or unhelpful responses, and issues with missing or changed information after updates.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting its ease of use and intuitive design,... See more

Product

Customers had positive experiences with the product, highlighting its effectiveness as a must-have tool for... See more

Customer service

People report ambiguous experiences with customer service, with many reviewers praising the prompt, clear,... See more

Website

Users describe ambiguous interactions with the website, with some finding it easy to use, intuitive, and... See more

Application

Customers consistently note ambiguous experiences with the app, with some finding it user-friendly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Suggestion - new clients who are onboarding for first time should get one hour of phone time with a support person to ask all relevant questions at the beginning of their Navexa journey. Once a year... See more

Rated 4 out of 5 stars

Whilst this is a very good bit of software, the interaction between some trading companies and their import tool requires work. I use Vanguard Personal Investor, and when I upload several trades, it b... See more

Rated 5 out of 5 stars

Still early days for me since I started using this platform; here are the highlights though. - Strong focus on portfolio performance - Even though I used it only equity markets; it has support bo... See more

Rated 5 out of 5 stars

I'm a beginner investor and got to know Navexa recently. No other platform provides what Navexa does. They navigate the intricate tax legislation offering a good solution. Besides, Navarre add valu... See more


Company details

  1. Investment Service

Written by the company

Track portfolios, performance, dividends and tax reporting in one platform. Free 14-day trial: https://www.navexa.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

316 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(316)

118 reviews in the last 12 months

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Rated 4 out of 5 stars

It is supposed to track updates

Update, I have found a glitch or two but once it was manually updated it is much more accurate and does have some useful tracking features.Still a little expensive.

March 27, 2025
Navexa logo

Reply from Navexa

Hi there, we'd be happy to refund your subscription if you'd like.

Also happy to help get you set up correctly as well.

Either way just send us an email at info@navexa.io and we can help.

Rated 5 out of 5 stars

I've used Sharesight before...

I've used Sharesight before... I traded more complexly then than the system could handle. I've settled to ETFs, stocks, bank debt etc, and tried Navexa. Is simpler, connects to more instruments I didn't expect it to. The online support has been excellent. I still have both open but I reckon Navexa is a more realistic offer right now.

March 12, 2025
Rated 2 out of 5 stars

Too expensive for what it is

It's works fine but is severely over priced for what it does with arbitrary limited put in place to force customers onto more expensive plans. Even the basic plan is too expensive to provide realised value.

January 1, 2025
Unprompted review
Navexa logo

Reply from Navexa

Hi Yusef,

Thanks for your feedback. We understand that pricing is an important factor, and we’re always working to ensure Navexa delivers real value to our users. Our pricing reflects the investment we’ve made in tax reporting accuracy, automation, and integrations to save investors time and effort.

That said, we’re always keen to hear what specific features or limitations you feel are holding you back. If you’d like, feel free to reach out to our team at info@navexa.io—we’d love to understand your needs better and see if there’s a way to help.

Appreciate you giving Navexa a try!

Rated 5 out of 5 stars

I'm really enjoying Navexa

I'm really enjoying Navexa. So much so iv changed the way Im investing. Lots to explore. Very handy features such as Dividend income calander, ATO report made easy. I like the graph comparison against your portfolio vs S&P200. Also the multiple Portfolios function, im was able to dummy up ideas prior implementing in my main profile

February 8, 2025
Rated 4 out of 5 stars

I like the overall features and ease of…

I like the overall features and ease of use. I did notice some minor bugs but nothing overly bad. Syncing my Stake holdings makes everything such a convenience. I only gave 4 stars because they need to add Swyftx to the import, which is my crypto exchange, surprised they don't have it since its very popular in Australia.

January 15, 2025
Rated 5 out of 5 stars

Excellent App and impressive Support structure.

I recently started using Navexa, an investment portfolio tracking application, and it has greatly exceeded my expectations. Whether tracking shares or crypto investments, this app meets all major criteria for comprehensive investment tracking. Navexa offers a robust suite of features that allow seamless monitoring of investments, providing real-time updates and valuable insights into portfolio performance.

One of the standout features is its excellent customer assistance service. The support team is prompt in resolving issues and goes above and beyond by offering personalized recommendations on how to leverage the app's features effectively. I encountered a minor issue over a weekend, and it was resolved overnight, even on non-business days, reflecting the company's dedication and efficiency.

In summary, Navexa is an exceptional investment portfolio tracking application that excels in both functionality and customer service. I highly recommend it to anyone looking to manage their investments effectively and with ease.

December 8, 2024
Rated 5 out of 5 stars

I was impressed with Navexa because I…

I was impressed with Navexa because I was able to import my selfwealth US portfolio without any issues. Another service I was trying out at the time had used Australian ticker codes when I did the import.
I use Navexa to generate a tax report to give to my accountant.

October 15, 2024
Rated 4 out of 5 stars

pretty good

import feature works well as does adding DRP, would prefer a monthly rather than annual pricing mdel

November 21, 2024
Rated 5 out of 5 stars

Great to be back with a great system

I have used Navexa about 18 months ago and it didn’t really do what I was hoping and, I was a bit sceptical about how secure my information was considering my broker details and trading contract notes were going direct to Navexa.
Over the past 18 months or so Navexa has enhanced its operation and how the platform works, making it a user friendly and comprehensive trade tracker complete with a huge range of reports including the most important a TAX report that is very handy.
Great to have joined back up again and appreciate the help to do so, thanks.

November 14, 2024
Rated 5 out of 5 stars

Truly Ultimate Portfolio Tracker.

Several features allow easy access to my Portfolio performance. See at a glance annualised returns. Compare growth returns with income returns, annualised over any period. Love the auto update of portfolios with trades, dividends/dividend reinvestment. Zero manual entries required to maintain accurate records. The fact that prices come direct from exchanges and do not rely on Yahoo/Google is a fabulous feature. Great value, cost easily recouped by better managed portfolio.

November 6, 2024

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