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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products and services, highlighting their effectiveness and ease of use. The support team is consistently described as professional, helpful, and quick to respond, even during weekends, ensuring a smooth user experience. Many people appreciate the guidance and patience provided, especially when facing installation challenges, making them feel confident in their purchases. However, some customers also noted initial issues with products not working as described or difficulties with installation, requiring replacements. A few other people also felt that communication was unpleasant or that customer service was terrible and did not take responsibility for description errors.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Service

Customers had positive experiences with service, consistently praising its speed, helpfulness, and overall... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and quick responses.... See more

User experience

Reviewers mention positive feedback about user experience, with many customers reporting smooth and perfect... See more

Customer service

People report positive experiences with customer service, highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a Mazda CX-3 and, foolishly, I formatted the map SD card thinking I would update it. Later I discovered that after formatting it no longer worked.. I was hesitant to buy from an onli... See more

Rated 5 out of 5 stars

I used them to update the navigation maps of my 2018 Toyota C-HR. For some bizarre reason, Toyota no longer sells these updates to its own customers. The website and the instructions are a bit weird a... See more

Rated 5 out of 5 stars

Maps in the integrated navigator of my Toyota Auris were seven years old. The Finnish dealer of Toyota did not have licence for this navigator any more. Luckily Navi World had uptodate software with m... See more

Rated 5 out of 5 stars

Excellent product! Highly recommended. Downloaded the files, followed the step by step instructions and my car maps SD card was updated. Inserted it back into my car and it worked like a charm!! Easy... See more


Company details

  1. Auto Machine Shop

Written by the company

Only latest Sat Nav map updates for all makes and models including Audi, Mazda, Mercedes, Jaguar, Land Rover, Ford, Toyota, Lexus, Opel, Chevrolet, Seat, Skod, Volkswage, Smart, Renault, Peugeout, Suzukim Nissan.. Update your maps today with Navi-World!


Contact info

4.8

Excellent

TrustScore 5 out of 5

515 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All worked out

All worked out. Instructions was ok to follow. Update took forever, but it worked.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

I had my doubts!

I had my doubts but it was all pretty easy and our A250 Mercedes Benz 2020 V5 map updated to 2024 V10 without any issue at all.
Great job Nav World!

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Affordable and Reliable Navigation Upgrade with Outstanding Support

I recently purchased a NAV chip SD card for my Mazda vehicle from Navi World, and overall, I am very satisfied with my experience. Initially, I encountered some difficulty getting the card to work. However, their customer support was excellent—they provided clear and helpful troubleshooting steps that ultimately resolved the issue.

What really impressed me was the value. This option was significantly more economical compared to relying on my dealer, who seemed to be gouging customers with overly inflated prices for the same functionality. Navi World delivered a high-quality product at a fair price, backed by great service. I highly recommend them for anyone looking for affordable navigation upgrades for their vehicle!

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

A great company to use

A great company to use. Good communication. I recieved the data next day, followed the instructions, transfered it to SD-card using a Mac and everything worked straight away. Excellent.

January 4, 2025
Unprompted review
Rated 4 out of 5 stars

Not for Mac person

There is an issue which made my day a little bit difficult. I am mac quyver, so .exe files doesnt work with my mac. That is only con in my case. I got very fast and friendly answers for my troubles. Thanks to You guys for that!

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience.
Transaction and downloads excellent.
Response to question answered promptly.
Highly recommended.

December 29, 2024
Unprompted review
Rated 5 out of 5 stars

Toyota Touch3 Upgrade - CarPlay

I upgraded my Toyota to Touch 3 which includes CarPlay, the feature which I’m interested in. After some little difficulties, thanks to the support of the NaviWorld team, I was able to successfully complete the upgrade. It works perfectly and I am very happy with the product purchased. Recommended!

December 26, 2024
Unprompted review
Rated 1 out of 5 stars

Rude and unprofessional

Rude and unprofessional. I ordered an SD card for my first car which is a jap import and I emailed showing my firmware to ask if there’s a solution and they were extremely rude saying I’m the issue not reading. I never mentioned there was an issue with the card, I’m not familiar with this stuff either, if they were smart /professional they would have provided an alternative solution for an additional sale instead of being rude.

December 27, 2024
Unprompted review
Navi World logo

Reply from Navi World

Dear Lisa

Thank you for your feedback. I want to clarify that there was no intention to be rude in our response. However, if it came across that way to you, I do apologize.

We always strive to communicate professionally and support our customers in the best way possible. I appreciate your understanding and look forward to assisting you further if needed.

Rated 5 out of 5 stars

The team was very patient and correct

The team was very patient and correct. I ordered the wrong thing and they took it back immediately and gave me the right one without any additional cost. The product I bought from them is perfect. Couldn't be any happier. 10/10

December 16, 2024
Unprompted review
Rated 4 out of 5 stars

Good service

Good service, first shipment lost, contacted them and they send another imideatly, product has arrived and works fine

November 15, 2024
Rated 5 out of 5 stars

professional shop

Hello,
first I want so say, thank you .
Everything was o. k.
fair price / short delivery-time / Status e-mails along the process. The product fulfills all my expectations.
So it was a good experience.
Have a good time.

November 15, 2024
Rated 5 out of 5 stars

Good experience

Easy to use site when purchasing, fast delivery, simple instructions and good product.
Friendly staff ready to help if something gets stuck in the implementation.

November 15, 2024

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