Nyla was very courteous, knowledgeable & listened to me about what I needed in an affordable medicare plan since I am on a fixed income. When I text her a question, she got back to me a timely manner.... See more
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Selina Weston provided excellent information, support and helped me navigate through the myriad of Medicare options. I felt confident that I made the right choices. She made the process much easier. I... See more
Selina Weston, San Antonio, is excellent. Very knowledgeable about how to navigate Medicare. She works diligently to find the right programs for her clients. Very patient and explains this diffic... See more
Our Agent Eirik Price went out of his way to help us research the best place to purchase my husbands medication after a serious cancer diagnosis.This was outside & above his services but he was so he... See more
Company details
Written by the company
Medicare Insurance specialists
Contact info
700 North Saint Marys St suite 1400, 78705, San Antonio, United States
- 844-438-6284
- support@navigatemedicare.com
- navigatemedicare.com
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Nyla was very respectful and courteous…
Nyla was very respectful and courteous throughout my whole experience with her. She was always positive and made sure I understood everything concerning my new insurance coverage with Humana. She encouraged me to ask any questions I had. Nyla is very good at what she does. Thanks, Nyla!
Sincerely,
Joan Conrad Ferrigno
Humana Gold Plus
Nyla answered all our questions, compared health plans, and made the transition from United Health Care to Humana Gold Plus a breeze. She's kind, easy to talk to and has been available via phone, text and email for all of my follow up questions. Reach Nyla for your healthcare needs...she's amazing!!
Selina Weston was great
Selina Weston was great! She helped us in ways others did not. Not only was she a big help but she followed up. She truly cares!
Selina's dedication to her…
Selina's dedication to her responsibilities and thorough effort are to be admired.

Reply from Navigate Medicare
Nyla
Nyla, is a throwback to the days when customer service was important. Nyla not only knew her product, she went beyond by researching what I was eligible for and presented the options in a clear understandable manner. She was incredibly helpful, on time, and responded quickly. She deserves a raise.
Selina was wonderful to work with.
Selina was wonderful to work with.
She explained everything to me very clearly. She was patient and kind, and most important, very knowledgeable about Medicare!
Five stars tells it all!
Selina was able to get me a great healthcare policy for my needs. She is very knowledgeable in the healthcare insurance field. Would highly recommend Selina if you’re looking to get the best coverage for your needs.
She was extremely helpful and guided us…
She was extremely helpful and guided us to the best situation for us. As we had no idea of what we were doing
Our Experience
Nyla made the experience much less confusing and was straightforward with her answers.
Saving money with my prescription
John was friendly and very professional
He listen to what I said and try to help me get better coverage for less money!
John found the best provider for my medicare insurance needs
John took information about my health providers and medications to find the best Medicare provider for me. I was so confused by all the different plans available!
He then helped me through the application process. I now have a plan that fits my needs and circumstances. I am so grateful for his help!
Nyla Alana is thorough
Nyla Alana is thorough, knowledgeable and personable. Nyla is a great advisor
My agent
My agent, Nyla Alcala is very knowledgeable and kind and understanding when explaining coverages, options, etc. So glad she's our forever "go-to" agent for health insurance.
You were the best.
Blanca DeLeon was very helpful and knowledgeable about all plans available. She was extremely helpful in helping me pick the best plan for me. This is going to be a much better year for me with better prescription coverage at a reasonable price. Thank you Blanca DeLeon for all your help. I appreciate your assistance.
Very pleasant
Very pleasant, knowledgeable and helpful… Thank you, Cindy
I look forward to working with you in the future… Happy Holidays 😊
Nyla is awesome!
Completely satisfied with knowledge, professionalism and service that Nyla provides her clients. She helped my wife and me navigate the Medicare maze with ease.
Nyla is a very conscientious agent
Nyla is a very conscientious agent, and she provides the research for me to review and suggestions for my conditions—Nyla patiently went over my questions and allowed me to review my options.
I genuinely appreciate her tolerance.
Outstanding agent at Navigate Medicare company
I cannot speak for this company as a whole, but Nyla Acala has helped us save thousands of dollars over our previous health plan. She is punctual, a patient and outstanding communicator, and she stays current with the ever-changing health insurance industry. All of our questions were answered to my satisfaction, and I feel confident that we have acquired a policy that will best fit our health needs and is the most affordable in today's marketplace.
Great personality
Great personality, very knowledgeable and helpful
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