Absolutely terrible. They don’t tell you that you can’t use your factory touchscreen to control the Apple CarPlay feature. Customer support asked for a picture of my face and my photo ID, what creeps!... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The device malfunctioned. The contact with customer service about this was absolutely horrible. Reaction times of multiple days, or none at all. Tech support had no knowledge of their product. Repair... See more
I really enjoy the split screen feature which allows you to have 4 different tabs open at once. I'm able to pull up my contacts and send messages through voice all while being able to pay attention to... See more
With the ApplePlay NavTool, I love the safety aspect the steering wheel remote attachment provides. I can freely navigate through music, GPS, and phone calls without having to take eyes off of the roa... See more
Company details
Written by the company
Established 2002, 20 Years In Business. Made In USA. Support American Jobs. All Products Are Computer Tested Prior To Shipping.
Contact info
United States
- 877-628-8665
- customerservice@navtool.com
- navtool.com
3.5
Average
479 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I give 5 stars for this one
I give 5 stars for this one! NavTool let's you hook up your phone to where you can access all your apps from your car so you don't get pulled over messing on your phone or worse. It can help with Navigation too of course. It's all in the name. That's all you need if you're going onba road trip or driving to work every day.
August 10, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
This is one of the coolest products…
This is one of the coolest products I've bought this year! I'm so happy with my purchase. I even bought one for my mother. I love being able to be hands-free and having messages and calls automated; not to mention easy navigation thanks to voice functionality. I make a lot of work calls during my commute, so this has been an absolute game-changer.
July 29, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
NavTool is an innovative navigation…
NavTool is an innovative navigation companion that seamlessly integrates cutting-edge technology with intuitive design. Its user-friendly interface and robust features make it a must-have tool for anyone seeking efficient and enjoyable navigation experiences. Whether you're navigating city streets or embarking on a cross-country journey, NavTool's precision and reliability ensure you'll never miss a turn while enjoying a seamless and stress-free navigation adventure.
August 10, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
A must buy
Best thing I’ve ever installed into my vehicle. It was an easy installation and compatible to my touch screen. I even went and bought another one more my other vehicle and got control button on the steering wheel . Perfect all the way around
August 9, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Good Product and Support
I've had a good experience with this company and their products. They answered any questions I had, and their product was impressive. I can tell they put a lot of effort into their design. I am happy with my decision and definitely would recommend it!
August 9, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Quite Comprehensive
It was quite a comprehensive video that gave detailed instruction on how to operate the computer within the vehicle. It gave detailed instruction on the other features the car possessed that you would not see in other vehicles. Would strongly recommend to anyone who lacks the technological know how on using these videos.
August 9, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
I didn’t realize having apple car play…
I didn’t realize having apple car play would be so convenient and easy to navigate while driving and more importantly your messages are being read to you while you keep your eyes on the road. Don’t have to worry about looking at your phone to play music or accessing the map either !
June 1, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
I love the simple setup for this…
I love the simple setup for this device. It was super easy to set up in my car. I highly recommend this device.
July 24, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
A must have!
My cousin has had the Apple CarPlay by NavTool for a while now, and I’ve always admired how easy it was to control. I finally got around to asking her where to get this device and I have no regrets! I was given a remote sense my car buttons were not compatible, and I have had absolutely no issues. I don’t see myself ever switching to another company, because this is everything I need all in one. I’d recommend this to anyone looking for a better car driving experience.
August 9, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Impressed by the universal Apple…
Impressed by the universal Apple CarPlay interface highlighted in the video. Its versatility across different cars and screens is remarkable – seamlessly supporting voice, touch controls, and original car buttons. Seeing it in action on various models like the Cadillac SRX and Chevy Tahoe is impressive. Even for vehicles without compatible features, the custom remote control wrapping around the steering wheel is a thoughtful inclusion, ensuring easy access. The plug-and-play setup enhances its appeal, making it a game-changer for a more connected driving experience.
August 7, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Streamlined navigation at your fingertips!
The Apple Car play tool is a game-changer for modern driving. Seamlessly integrated with my vehicles interface, it transforms my cars screen into a user friendly iOS hub. Switching between navigation and other apps is seamless and enhances my daily commute. Despite some occasional reconnection hiccups, it's a must-have for Apple users seeking a more efficient and connected driving experience.
August 8, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Navtool
Navtool has created an amazing product that matches with apple car play! The device helps with ensuring any driver of a vehicle can have access to apple car play whether it be a touch screen radio, buttons or not at all. They are extremely informative and make sure customers have access to all information for the product!
August 8, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Navtools Apple Carplay was
Navtools Apple Carplay was extremely easy to set up. It allows me to listen to all my favorite tunes easily any time I'm riding. Could not have asked for a better system for my car and loving the product so far
August 5, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Great experience with NavTool
I had a great experience with NavTool. Their customer service was fantastic – they patiently answered all my questions. The product, a universal Apple CarPlay navigator, is high quality and works like a charm. I’d definitely recommend them to anyone looking for a reliable car upgrade.
August 1, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
All products from NavTool are…
All products from NavTool are plug-and-play. This makes them easy to install, and easy to use. No need to hire an electronics expert; you can do this yourself.
August 8, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
I love how this product looks easy to…
I love how this product looks easy to use. It puts my mind at ease as well. I would highly recommend this product to iPhone users.
August 8, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Best out there!
If you're looking for a high-quality navigation system, I highly recommend NavTool. It offers a range of features that make it easy to navigate maps, make calls, and access your favorite apps while on the road. NavTool also integrates with Apple CarPlay, which is a great feature for iPhone users! With its user-friendly interface and voice command functionality, you can keep your hands on the wheel and your eyes on the road, making for a safer and more convenient driving experience. Overall, I think NavTool is a great choice for anyone in need of a reliable and easy-to-use navigation system.
August 7, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Seamless Installation
The NavTool Carplay installation was a breeze in all my cars. Their YouTube tutorial was incredibly helpful, guiding me through each step with precision. Carplay now functions flawlessly, thanks to their excellent product and informative guide. Kudos to NavTool for a job well done!
August 7, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
This experience was very detailed
This experience was very detailed. I could follow the instructions easily. This video was a good intro video for anyone with a car with a touch screen.
August 7, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Great introduction of product
The video was a great introduction of the product they are trying to sell. It was long enough to where you have just enough information of how the product works, but not to much information. It gives the viewer the purpose of the product!
August 7, 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.