NBA Store Europe Reviews 2,190

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 350 reviews, reviewers had a great experience with this company. Customers consistently praise the fast delivery service and the high quality of the products, often noting that items look exactly as described on the website. Many people appreciate the wide selection of merchandise and the ease of the ordering process. However, some customers experienced issues with product sizing, finding items to be smaller than expected or not fitting correctly. There were also occasional complaints about the quality of certain products, with some reviewers receiving damaged items or feeling that the price did not match the quality. A few people also mentioned difficulties with returns or exchanges, particularly for personalized items.

What people talk about most

Product

People report ambiguous experiences with product. While some customers praise the excellent quality, vibrant... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast shipping times and... See more

Quality

Clients share positive opinions on quality, with many praising the excellent craftsmanship, vibrant colors,... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report positive experiences, praising easy... See more

Price

Customers had ambiguous experiences with price. Many reviewers found prices to be high, citing expensive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update after NBA Store fanservice contacted me: Turned out that my trustpilot comment was the first time the customer service had heard of the problem, and that they had not received my initial mes... See more

Company replied

Rated 4 out of 5 stars

Everything ok, there was a little discrepancy. But it was then solved really very quickly and satisfactorily. The items are great and beautiful. But are a little smaller, so order a size larger. Gladl... See more

Rated 4 out of 5 stars

The ball was good and so far is still, although I was scared I might internally pop the ball while pumping which is what happened to my previous ball it did not happen 9/10 almost no flaws

Rated 3 out of 5 stars

Order a wilson Grizzlies size 7 basketball in march (for a birthday present 29th March), and it keeps deflating. Given this ball was £74.99 I would expect it to last more than 4 months. I have been to... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Celebrate the Boston Celtics' NBA Finals win with official championship gear from Store.NBA.com! Discover the latest Boston Celtics NBA Champions apparel, including t-shirts, hats, collectibles, and more. Our wide range of official Celtics apparel and merchandise gives every fan the chance to honor this remarkable victory. Don't miss your chance to grab one-of-a-kind Celtics merchandise that highlights your team pride. Shop now at the Official NBA Store for the best selection of official Boston Celtics championship gear!


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

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Rated 1 out of 5 stars

Damn it

Damn it, I wanted to exchange something and wrote several messages asking for help. Not a single response came back. In the end, I had to keep an item for 100 euros that didn’t fit. Thanks for nothing. Never again will I order anything from you.

April 11, 2025
NBA Store Europe logo

Reply from NBA Store Europe

Hello Anika, Thank you for taking time to provide us with feedback. I have reviewed your order and emailed you at the email address that was on the order to provide additional details and assistance. We sincerely apologize for any inconvenience and look forward to your response. Sincerely, Courtney

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. I bought the t-shirt for a Christmas present. It’s good quality and looks great.

November 30, 2025
Rated 2 out of 5 stars

Cookies don't work

Cookies don't work, although I always request to land on the page showing a specific language and currency, for some reason I have to change it in every single session, whether I am connected to my account or not.

November 24, 2025
NBA Store Europe logo

Reply from NBA Store Europe

Bonjour Chris, merci de m'avoir écrit à ce sujet. Je viens de créer un ticket. On reste en contact par e-mail, Bart :)

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great quality of item. Size didn't suit so returned item, I was kept updated of the return and process was quick and refunded quickly. Ordered a different item which was also delivered quickly and great quality.

November 18, 2025
Rated 5 out of 5 stars

Really great

Really great, I had a problem on an order that was processed very efficiently. Very professional you can order with your eyes closed. Otherwise the products are of quality. It's just a shame not to find the same products on the store .com and the store .eu

November 28, 2025

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