NCC Home Learning Reviews 

2,190
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful tutors, comprehensive course content, and the smooth registration process that makes starting out very easy and enjoyable. Learners truly appreciate the great flexibility to work at their own comfortable pace and the prompt, supportive assistance provided by the team throughout their entire educational journey. Some reviewers were not happy with occasional delays in assignment marking, minor issues with course materials, and unexpected technical difficulties. Those few individuals felt frustrated when experiencing these setbacks and communication gaps during their learning process.

What people talk about most

User experience

People report positive experiences with user experience, highlighting seamless registration, clear system... See more

Staff

Customers had positive experiences with staff, frequently noting that tutors and support teams are... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting prompt and helpful... See more

Product

Clients share positive opinions on product, highlighting interesting course modules, practical content that... See more

Response time

Reviewers mention positive feedback about response time, highlighting that support staff and tutors provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am currently finishing up a diploma in wedding planning, my experience has been nothing but positive. I want to set up my own wedding planning business one day so I decided to enrol on a business s... See more

Company replied

Rated 5 out of 5 stars

I'm currently enrolled in 2 Level 3 courses with NCC Home Learning to gain the qualifications I need to proceed with my new career path. At the age of 51, I was unsure how to learn and become qualifie... See more

Company replied

Rated 5 out of 5 stars

Tutors are really helpful and ready to offer assistance when required. The content of the course is also great. Tutor responded to my submitted assignment within a week and feedback was explicit. Th... See more

Company replied

Rated 5 out of 5 stars

This is my first ever time studying online. I wasn’t too sure about it, but it’s been the best decision I ever made in choosing ncc to study. It’s easy to set up, easy to access the content . Contacti... See more

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Adult Education School
  4. Career and Education Provider
  5. Distance Learning Center
  6. Private College
  7. Study at Home School

About NCC Home Learning

Written by the company

Who are NCC?

NCC Home Learning are an award winning distance learning company which has been supporting learners with educational resources for 25 years.

What do we do?

We provide paper-based and online qualifications which are supported by many awarding organisations, including: NCFE, TQUK, CACHE, Skillsfirst, QLS and more.

Why choose NCC?

- Flexible Online Study

- Personal Expert Tutor

- Unlimited Submissions

- 0% Interest Finance

- Price Match Guarantee

- 14-day Cooling-off Period

- Get recognised with our wide selection of Trusted Qualifications

Popular Topics:

Health & Social Care

Counselling

HLTA / Teaching

Childcare

Browse All Courses

For all our customers who have taken the time to view or leave a review, please feel free to use REVIEW15 at checkout for a 15% discount on any of our courses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,190)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good and responsible people

Good and responsible people

December 4, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Good Day,

Thank you for taking the time to write this 4* review for NCC.
I wonder if you could tell me what would make this a 5* review from you?
We are always looking to improve our customer service. I would appreciate the chance to respond to any comments that you would like to make.
We are here to help.
The NCC Team

Rated 1 out of 5 stars

My experience is worst they are not a…

My experience is worst they are not a good company to do a course with. I registered to do level 3 diploma in Health care and it's awful. Up till now they keep deducting my money even when I didn't progress with the course. They don't want people to progress and every other colleague I recommended them to at the beginning didn't progress .
Don't register with them as they won't help you make a progress, they are only after the money

February 15, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi reviewer, I note that you have changed your header profile from 'Hardetholexx Lexxsy' to 'Deborah', unfortunately at this time this does not change our opinion that we consider this review fake. We have investigated our database of customers and we are unable to identify you from the information made available on Trustpilot. As offered previously, we can easily address should you wish to contact NCC ( (email: support@ncchomelearning.co.uk) with your order number, or your full name, we will then be pleased to review and respond further.
The NCC Team

Rated 5 out of 5 stars

The best online course company I’ve…

The best online course company I’ve studied with, love the option that they can send the work books out to you so you don’t have to do it all online :)

November 26, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Rebekah,

We appreciate you taking the time to write this 5* review for NCC.
Yes, we have lots of interest in the workbooks, as you, the learner, have a hard copy of the course materials to keep, and use for reference, even when you have completed the course.
It's good to hear that you are finding us the best online provider. We pride ourselves on great customer service for you.
Remember, we are always her to help. Enjoy your studies with NCC!

Regards

The NCC Team

Rated 5 out of 5 stars

My experience in NCC was really helpful…

My experience in NCC was really helpful to me. It makes me feel confident, and persue my career especially on how to handle the organisation, the people and the community.

November 25, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Normita,

Thank you for taking the time to write this 5* review for NCC.

It's great to hear about your positive experience with us, and that it has given you the confidence to move forward and handle your new situations.
We would be delighted for you to continue your studies with NCC, and we can offer a 15% discount with your next course, making it even better value for money!
Thanks again
The NCC Team

Rated 5 out of 5 stars

Reliable

Reliable, professional . Thank you.xxx

November 13, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Daniela,

Thank you for the time you have taken to write this 5* review for us.

It is so good to see your comments, and we do pride ourselves on being both reliable and professional. I will certainly pass your comments on to the team.
Remember, we're always here to help, just get in touch

The NCC Team

Rated 5 out of 5 stars

The service from start to finish during…

The service from start to finish during the the career recruitment process. Was fantastic I was very nervous too get back into my growing knowledge and education but the customer recruitment were fab. Thankyou

November 3, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Zoe,
Thank you for taking the time to write this 5* review for NCC.
It's great to hear that you have found it to be a positive experience whilst looking to purchase your course. We understand that it can be daunting to go back to education after being away for a while. I will pass your comments on to the team, thank you.

We are always here to help. Enjoy your studies!

NCC Team


Rated 5 out of 5 stars

This is the best decision I made in 2024

This is the best decision I made in 2024

November 12, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Good Day Adesola,

We appreciate you taking the time to write this 5* review for NCC.
It's great to hear that you know you made a wise decision to study with us. Should you decide to continue your studies with us in the future, we will be pleased to offer a returning learner discount, making the course even better value for money!

Remember we are always here to help!

The NCC Team

Rated 1 out of 5 stars

Avoid NCC courses by Study House

It's a real shame as I am not one to leave negative reviews, but my current experience leaves me little choice but to offer caution to others. NCC undoubtedly has great reviews, and I don't doubt the high quality or the varsity of these reviews. HOWEVER, my daughter took out a business planning course with NCC, which NCC told us was delivered by a partner organisation called Study House. We received the study materials which consisted entirely of just PDFs of reading material. No video content, not checkpoints, no quizzes or other interactive elements. Just written material literally from a book. Worst course content presentation I've ever seen (and I've worked as a lecturer for 10 years). We agreed that this wasn't what she wanted to spend over £400 for and asked for a refund. We were told to contact Study House, which I declined, since we paid NCC, and therefore should receive a refund from such. It's now been over 3 weeks, and we keep being told that information will be checked with managers, but no progress whatsoever. Communication stopped 10 days ago and yet they dared taking it another payment for a course we don't want. Very frustrating!
My advice, NCC is bad at running partnerships, and: avoid Study House courses offered by NCC.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

The Best

NCC is the best and I will recommend it to everyone, the customer service is top notch and the tutor is so helpful and quick in responding. I can't wait to run another program with NCChomelearning.

October 30, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Saheed,
We appreciate you taking the time to write this 5* review for us.

Feel free to recommend NCC! Your positive comments will be shared with the team, thanks again.
I'm pleased to offer a returning learner discount for your next course, just get in touch. We are always here to help.

NCC Team

Rated 5 out of 5 stars

Brilliant customer service and…

Brilliant customer service and everything is just brill. Won’t regret.

October 16, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Aisha,

Thank you for taking the time to post this 5* review for NCC.

It's our aim to offer the best service available to our learners, and we're pleased to hear that it is all working well for you.
Enjoy your studies. We are always here to help!

The NCC Team

Rated 5 out of 5 stars

The customer service responds and…

The customer service responds and willingness to resolve my concern made me feel confident in the institution.

October 23, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Charles,

We appreciate your comments, and your 5* review for NCC. It's good to hear that the customer service that you needed was helpful, and resolved the problem.
Remember, we are always here to help.

NCC Team

Rated 5 out of 5 stars

Very great company they have offered…

Very great company they have offered the help I need and are able to give me the support I need during my studies.

October 23, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Olivia,
Thank you for taking the time to write this 5* review for NCC.
It's great to here that you are having the support that you need to get the best from your studies. We will pass your positivity on to the Team
We are always here to help.

The NCC Team

Rated 5 out of 5 stars

I'm currently completely Level 4…

I'm currently completing the Level 4 Advanced Counselling Diploma. I've almost finished. Really enjoyed the course and it's allowing me to build a new career as a Counsellor. The tutor feedback received after submitting assignments is very informative. As I didn't even know how to cite anything until I cracked it after the first modules feedback advice. I've really appreciated the assignment feedback as after a 25 year education break returning to study after all this time I was a little rusty. Website is easy to use and it's given me the confidence to apply for a Degree in Psychology and Counselling course which I start next February.

October 15, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Michelle,

Thank you for taking the time to write a 5* review for NCC.
It's great to hear that you are well on the way to completing your course, and how much you are enjoying it all. Becoming a Counsellor, and applying for a degree after a 25 year break in education, wow, how encouraging!
I will pass your positive comments to the Team, and the Tutor.
Wishing you every success, and offering a discount if you decide to enrol onto a further course with NCC.
Remember, we are always here to help.

The NCC Team

Rated 5 out of 5 stars

Amazing student services

Amazing student services. Great range of courses and such good value for money.

October 1, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Faye,

Thank you for taking the time to write this 5* review for NCC. I will be sure to pass your comments to the Team, and they will be thrilled to hear your positive comments!
We always aim to give value for money, and lots of choice. We offer a returning learner discount should you complete your course and enrol onto another one of your choice with NCC.
Remember, we are always here to help. Enjoy your studies!

NCC Team

Rated 5 out of 5 stars

The course was first class

The course was first class. The tutor support was excellent with thorough and practical feedback.

September 25, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Laiba,

We appreciate you taking the time to post this review for NCC. It is good to hear that we have provided a first class service throughout your learning experience. We would be delighted for you to continue your studies with NCC, and are able to offer a returning learner discount, just get in touch!

The NCC Team

Rated 5 out of 5 stars

The course was first class

The course was first class. The tutor support was excellent with thorough and practical feedback.
I’m so happy I chose ncc as my course provider.

September 28, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Netsby,

Thank you for your 5* review of your NCC course. It's great to hear that you found the course first class, and I will certainly pass your comments to the Team. With online learning , we understand how important the feedback is.
We are happy that you chose NCC too, and will be pleased to offer a discount for your next course with us!

NCC Team

Rated 5 out of 5 stars

Thanks for NCC Learning for quality…

Thanks for NCC Learning for quality courses. I’m enjoying the course. Starting from enrolling and guidance and support from staff is great.

September 27, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Jayakumar,

We appreciate you taking the time to write this 5* review for NCC, thank you. It's great to hear that the quality of the course meets with your approval, and that you are enjoying your studies. I will pass on your comments to the team, and we are here to support you if you need anything further.

The NCC Team

Rated 5 out of 5 stars

When enrolling

When enrolling, everything was straightforward and well explained. I also like how you can pay it off monthly. I'm looking forward to getting stuck into the course.

September 16, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Claire,
Thank you for taking the time to write this 5* review for NCC.
We're pleased to hear that your enrollment went smoothly, and that you are able to pay the course in a way that suits you. We wish you every success, and we are here to help if you need any assistance, just get in touch!

NCC Team

Rated 5 out of 5 stars

Professional Support & Extremely Cost Effective way of Learning!

When I found NCC Online Learning and the course that I have been longing to complete for several years, I honestly thought that it might be too good to be true! So when I called the number and enquired all about it I was absolutely thrilled to discover that it really is to be believed!!
The monthly payments are manageable, there are no hidden costs or nasty extras involved - what you sign up for is exactly as it says it is! The enquiry line is so very helpful too! I spoke to a lady called Kerrie and she was so kind, welcoming and knowledgable about my course subject - it truly was a breeze to apply and become enrolled!
I am now well on the way to achieving my goals and I know that I have the support in my corner to do this at my own pace, with only my own expectations to be met. Studying from home is such a bonus for me as I live in rural mid Wales and rely on puic transport and have limited access to places that provide my chosen course also.
Learning with the NCC is a fabulous way to go about future learning and I already have my sights set on other courses available to me 😊.

September 23, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Tracey,
Thank you for taking the time to write this 5* review for NCC. It is so good to hear that the course is exactly what you were looking for in all sorts of ways, and that the competitive price suited your budget too. I will be sure to pass your kind comments to Kerrie, and the rest of the team. They will be thrilled to hear about them. Home Learning is obviously a positive step for you, and we are here to help if you need anything further. Regarding future courses, we will be very pleased to offer you a discount for your next course, just ask! Enjoy your studies.

The NCC Team

Rated 5 out of 5 stars

Great experience so far

Great experience so far. I’ve only just started my course but NCC have been very helpful and efficient.

September 21, 2024
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Carla,

It's great to hear that even though your are a new learner you feel able to leave a great 5* review for us at NCC. I am sure that you will continue to have a good experience with your learning. Remember, we are here to help if you need us!
The NCC Team

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