Failure to deliver, Failure to refund.
My delivery was delayed at customs for a month, after calling customs they told me that it was nothing on my end. I contacted the company and explained the situation, they told me they'd contact customs and get back to me which they never did. I followed up weeks later asking for a refund they said they'd contact customs again and get back to me by the end of the week and refund me, they never did. In the end I had to do a chargeback through my bank to get the money back. Terrible communication and accountability. From my experience it seems like a scam with how deceitful the entire process was.








