Avaana NDIS provider registration Reviews 163

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making complex processes smooth and stress-free. Many people highlight the exceptional customer service, noting the team's patience, clear communication, and willingness to go above and beyond to ensure understanding and success. The service provided is frequently described as professional, timely, and supportive, with many consumers appreciating the guidance received throughout their registration and audit processes. However, some customers also noted a negative experience during a free consulting service, where they found the individual to be rude and unhelpful, providing no useful information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

Service

People report positive experiences with the service. Many customers express satisfaction, highlighting the... See more

Based on these reviews

Rated 5 out of 5 stars

Finding Avaana was such a relief! I don't normally write reviews, but my experience was top-notch. From my first conversation with Ben, I knew I was in good hands. Peace expertly handled all my concer... See more

Company replied

Rated 5 out of 5 stars

Working with Timothee has been awesome. I am only at the start of the process but he was amazing in communication and patience, transparent about what the company does and everything that is involved.... See more

Company replied

Rated 5 out of 5 stars

Avaana made our experience smooth and stress free with getting our registration from NDIS to become a provider. They guide us all through the way and made sure that we understood all the steps and... See more

Company replied

Rated 5 out of 5 stars

I have looked at a few NDIS provider registration services, but I chose Avaana because they are very detailed and professional in their work. I honestly could not have made it through the process wi... See more

Company replied


Company details

  1. Consultant
  2. Disability Services and Support Organisation

Written by the company

Avaana can help your NDIS eligible business get NDIS registered by assisting with your NDIS online application and supporting documentation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

163 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Was a waste of time even for a free…

Was a waste of time even for a free consulting service. The guy was rude and obnoxious and offered now useful information. He ended up saying he would email me some information about becoming an ndis provider but the email had no information on it except how much they will charge for providing their service.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

I recently received my official NDIS…

I recently received my official NDIS Certificate of Registration, and I couldn't have done it without Trent’s exceptional support. As a psychologist starting my own practice, the registration process seemed daunting. Trent was brilliant, he guided me through every compliance detail and audit preparation with patience and expertise. His support made a complex process feel manageable and clear. I highly recommend Trent to any provider looking for a reliable and knowledgeable application manager. Thank you, Trent, for helping me reach this milestone!

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Efficiency

To Emily, thank you for being an incredible source of support and for tackling tasks with such efficiency. Your expertise is truly appreciated.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

I have looked at a few NDIS provider…

I have looked at a few NDIS provider registration services, but I chose Avaana because they are very detailed and professional in their work. I honestly could not have made it through the process without Rachel S. — she is my angel. She always made time for me and helped me understand all the confusing documents.

I highly recommend Avaana. They are truly one of the best in the business, and I feel very lucky that I chose them for my registration.

December 12, 2025
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thank you so much for the kind words. We are really pleased to hear you felt supported throughout the process and that Rachel was able to guide you through the more complex parts so clearly. We truly appreciate the recommendation and are grateful you chose Avaana to support your registration journey.

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Very Professional Team.

December 10, 2025
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thank you for the feedback. We are glad to hear you found our team professional and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Finding Avaana was such a relief

Finding Avaana was such a relief! I don't normally write reviews, but my experience was top-notch. From my first conversation with Ben, I knew I was in good hands. Peace expertly handled all my concerns and prepared documents that my auditor approved quickly. If you're considering becoming a provider, you need to use Avaana!

November 5, 2025
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thank you so much for taking the time to share this. We are really glad to hear you felt supported from the very first conversation and that Peace was able to guide you through so smoothly. We appreciate the recommendation and wish you all the best as you move forward as a provider.

Rated 5 out of 5 stars

Good communication and set expectations

We have a fantastic experience with Avavna we record their team for any one wonting to have a positive supportive good communication process.

October 14, 2025
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thank you for your feedback. We are glad to hear you had a fantastic experience and found our team supportive with good communication. We really appreciate the recommendation.

Rated 5 out of 5 stars

Professional & Helpful from start to finish ⭐️⭐️⭐️⭐️⭐️

Rachel was simply amazing with her sound knowledge and professionalism. The process of becoming a registered SDA provider was made so much smoother with her invaluable input and support. No question was too small and she was reassuring, efficient and incredibly helpful throughout the entire process. Highly recommend ⭐️⭐️⭐️⭐️⭐️

November 1, 2025
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thank you for the wonderful feedback. We are so pleased to hear Rachel’s knowledge and professionalism made your SDA registration process smoother and more reassuring. We really appreciate the recommendation and your kind words.

Rated 5 out of 5 stars

Rachel from Avaana helped me every step…

Rachel from Avaana helped me every step of the way. Always answering my questions without making me feel like a burden. Rachel guided me throughout the whole process and I passed!!!
I couldn't have been more grateful for such an amazing team!

October 1, 2025
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thank you so much for the lovely feedback. We are really glad to hear Rachel supported you throughout the process and made you feel comfortable every step of the way. Congratulations on passing, that is a fantastic achievement, and we truly appreciate your kind words about the team.

Rated 5 out of 5 stars

Trent Martin is super helpful and…

Trent Martin is super helpful and responsive. Much appreciated the support I received.

March 1, 2025
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thank you for the feedback. We are glad to hear Trent was helpful and responsive, and we appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Very professional advice and always…

Very professional advice and always reachable. Good communication. Very helpful!

November 6, 2025
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thank you for the kind feedback. We are pleased to hear you found the advice professional and communication clear and helpful. We really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thank you for your feedback. We are glad to hear you had a very good experience and appreciate you taking the time to share it.

Rated 5 out of 5 stars

Working with Timothee has been awesome

Working with Timothee has been awesome. I am only at the start of the process but he was amazing in communication and patience, transparent about what the company does and everything that is involved. Super keen to work with this company

November 4, 2025
Unprompted review
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thank you for the great feedback. We are glad to hear Timothee has been supportive, clear, and patient at the start of your journey. We appreciate your enthusiasm and look forward to continuing to work with you.

Rated 5 out of 5 stars

You make the great documents

You make the great documents. You are reliable ,quick responding and the staff are professional.

October 10, 2025
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thanks so much for your review! We really appreciate it and we’re glad you’re happy with our service and team.

Rated 5 out of 5 stars

Highly recommended

I had a great experience with Avaana;
They developed my policies and procedures and also conducted my internal audit. The entire process was very smooth and well-organised. The team was professional, supportive, and guided me every step of the way.

September 1, 2025
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thanks so much for your review Abby! We’re so glad you had a smooth experience and felt supported throughout the process.

Rated 5 out of 5 stars

Experience was great as the consultant…

Experience was great as the consultant constantly checked in and really helped. When I had questions she was great.

October 10, 2025
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thanks so much for your review! We’re really happy to hear you had a great experience and felt supported throughout.

Rated 5 out of 5 stars

Avaana team are the best

Avaana team are the best , great support.

August 15, 2025
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thanks a lot for your review Ricky! We really appreciate it and we’re glad you had a great experience with our team.

Rated 5 out of 5 stars

They helped me for mid term Audit

They helped me for mid term Audit, they were so helpful while preparing for it, i feel supportive through the process,
Emily was so helpful in audit preparation,

September 8, 2025
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thanks so much for your review! We’re really glad you felt supported through the audit process.

Rated 5 out of 5 stars

Excellence

Very approachable and very through.
Best experience and we got our NDIS registration in just two and half months.

July 14, 2025
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thank you! We’re delighted you had such a positive experience and that your NDIS registration was completed so quickly.

Rated 5 out of 5 stars

My case was amazing

My case manager Tylor was amazing. So helpful, I formative and patient. She was always available for my questions and answered them patiently.

June 30, 2025
Avaana NDIS provider registration logo

Reply from Avaana NDIS provider registration

Thank you for the lovely feedback. We’re so glad Tyler could support you with patience and care throughout the process.

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