Great company to deal with, customer service was friendly, helpful and efficient and my waistcoat is just perfect. Will most certainly be purchasing more items.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I honestly don't understand the bad reviews. Some cashmere sweaters are designed to be gauzy and light - it's not a flaw, and it's not a always a result of cheap production. I ordered five jumpers, an... See more
Company replied
Just got my two new cashmere triangle scarves and I couldn't be happier. Something tells me I'll have more than two before long! :-) Fabulous quality and very versatile.
Company replied
I looked on several websites before deciding on Nearly New Cashmere and I really made the right choice. Angela is highly skilled, an excellent communicator and I am thrilled with the repair on my blan... See more
Company details
- Used Clothing Store
- Clothing Store
- Men's Clothing Store
- Shopping & Fashion
- Vintage Clothing Store
- Women's Clothing Store
Written by the company
Nearly New Cashmere sell immaculate secondhand 100% cashmere knitwear, accessories and vintage silk scarves. Secondhand but never second best.
Contact info
The Cottage at Swinton Estate, HG4 4JH, Masham, United Kingdom
- 01765688991
- info@nearlynewcashmere.co.uk
- nearlynewcashmere.co.uk
4.5
Excellent
521 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrific
it is difficult to say anything but WELL DONE.Splendid goods at good prices.Terrific service.
Pity I have no more room at the moment
April 16, 2021
Reply from Nearly New Cashmere Co.
Thank you so much John for your very kind review. We hope you might find some more room soon for some more second hand wonders! With every thanks for your kind custom and words. Ali and the team x
Reply from Nearly New Cashmere Co.
Morning Charlotte, thank you for your kind review. We hope to see you again soon. Ali and the team x
Third item I’ve bought and it’s like…
Third item I’ve bought and it’s like new and excellent quality.
April 16, 2021
Reply from Nearly New Cashmere Co.
Thank you for your lovely review We are delighted you are happy with the quality of our wares and hope to wow you again soon. Thanks Ali and the team x
My new great find
Very well described clothing which is clean, well packaged and great value.
April 14, 2021
Reply from Nearly New Cashmere Co.
Hi Alyson, thank you so much for your lovely review. We hope you will enjoy your second hand pieces for a long while. We hope to see you again soon, Ali and the team x
Everything is perfect
Everything is perfect : fast delivery, beautiful jumpers, soft and comfy.
Thank you
April 13, 2021
Reply from Nearly New Cashmere Co.
Thank you for your kind review Renaud. We do hope you will enjoy your nearly new pieces for a long time to come. Many thanks for your kind custom, Ali and the team x
Great service and very happy with my…
Great service and very happy with my lovely soft new jumper, which looks brand new.
April 13, 2021
Reply from Nearly New Cashmere Co.
Hi Carrie, thank you so much for your lovely review. We are so thrilled you are happy with your nearly new jumper. We hope you will enjoy it for a long time to come. Many thanks and all the best, Ali and the team x
Very fast despatch
Very fast despatch. Lovely quality and colours. I just keep coming back for more.
April 12, 2021
Reply from Nearly New Cashmere Co.
Hi Tanya, thank you so much for your kind review. We are so delighted to have wowed you and we hope you will enjoy your nearly new item for a long time to come. Thanks again, Ali and the team x
Great nearly new cashemere, highly recommended
I’ve bought several sweaters from Nearly New Cashmere. All have been exactly as described, excellent quality and beautifully wrapped. Highly recommended
April 12, 2021
Reply from Nearly New Cashmere Co.
Thanks Sheila, we are so pleased that you have enjoyed your recent experience with us. Thanks so much again for your custom. Ali and the team x
Beautiful garments of high quality.
April 12, 2021
Reply from Nearly New Cashmere Co.
Thanks Alana, we hope to see you again soon. Ali and the team x
After purchasing a cashmere polo neck…
After purchasing a cashmere polo neck jumper at The Great Yorkshire Show from The Nearly New Cashmere stall I was really pleased to hear about the shop & on line sales. During Lockdown I’ve purchased 4 others, 2 jumpers & 2 cardigans. I’ve been greatly impressed with the service & quality of the products, all beautifully wrapped & all have surpassed my expectations, for colour, fit & perfection. They have all been beautiful to wear & feel I can wear them everyday because of their affordable price.
April 11, 2021
Reply from Nearly New Cashmere Co.
Thank you so much for your very kind and thoughtful review Carolyn. We are so thrilled that you have enjoyed your experience from the earlier days until now. We hope to continue to wow you and hope that you will enjoy your nearly new pieces for a long time to come. Many thanks again we are so touched by your review. Ali and the team x
Reply from Nearly New Cashmere Co.
Thank you Diana, we are so thrilled you have enjoyed your recent experience with us and we hope that you enjoy your cashmere for a long time to come. Ali and the team x
Delighted with my poncho.
Delighted with my poncho and it has been greatly admired, first by grandson as I was wearing it in my garden where we were having a coffee and secondly by the Nurse when I was having my second COVID jab yesterday.
Valerie
April 10, 2021
Reply from Nearly New Cashmere Co.
Thank you for your lovely review. We are so thrilled to hear that your poncho has arrived safely and that you are enjoying it already. With every best wish and thanks, Ali and the team x
Reply from Nearly New Cashmere Co.
Thank you for your review, we hope you will enjoy it for a long time to come. Thanks again for your custom. Ali and the team x
An unbelievably excellent choice of…
An unbelievably excellent choice of quality of preloved cashmere I love my purchases & will continue to look for more when I’m ready. Delivered quickly & owner & staff very helpful with truthful guidance.
Kind regards
Andrea Knight
April 9, 2021
Reply from Nearly New Cashmere Co.
Thanks Andrea for your kind review, we are so happy that you have enjoyed your recent experience with us. We hope that you will enjoy your purchases for a long time to come. Many thanks again, Ali and the team x
I have just received my gorgeous dress
I have just received my gorgeous dress, and absolutely love it, I know I will love wearing it, alongside my beautiful red tunic from an earlier purchase. Thankyou so much
April 9, 2021
Reply from Nearly New Cashmere Co.
Thank you Pauline for your kind review. We are so thrilled your dress has arrived and you love it. We hope you will enjoy it for a long time to come. With many thanks for your custom, Ali and the team x
Fabulous on all levels
Fabulous on all levels. Quality and value, postage, delivery time and service. Most beautifully restored cashmere at really good prices, packaged well and arrived very quickly.
April 9, 2021
Reply from Nearly New Cashmere Co.
Thank you Bridget, we are so thrilled you have enjoyed your recent experience with us. We hope that you will enjoy your nearly new pieces for a long time to come. Thanks once more for your kind custom. Ali and the team x
Excellent small family company
Excellent small family company, excellent product and eco friendly to boot! Highly recommended.
April 9, 2021
Reply from Nearly New Cashmere Co.
Thank you so much Mrs Gee for your lovely review. We are so delighted you have enjoyed your experience with us and hope you will enjoy your pieces for a long while yet! With every thanks Ali and the team x
Excellent prompt service as always
Excellent prompt service as always. Gorgeous cardigan - lovely quality thank you!
April 9, 2021
Reply from Nearly New Cashmere Co.
Hi Angela, thank you so much for your kind review. We are so thrilled you have enjoyed your recent experience with us. We hope to see you again and thanks so much once more for your loyalty. Ali and the team x
Disappointing
On receipt of my most recent purchase the label stated the price as £40 but it was listed and charged at £42.
I found the jumper to be very thin and also label stated dry clean. It would be helpful to state the ‘ply’ or thickness of the garment also whether it is dry clean/or washable in the details on the web page. Quite disappointing as this is the second experience that I have had of this nature so it turns out to be quite a loss with regards to the postage paid to receive the goods and then to return them.
April 9, 2021
Reply from Nearly New Cashmere Co.
Hi Alison, We are so very sorry that you were disappointed with your jumper. Everything we sell is machine washable, (which is state on our website and our labels. ) Our heavier knits and thicker ply jumpers all mention this in the description and are priced accordingly as are our lightweight knits. The item you ordered was a fine knit designer item which we feel was priced appropriately however we do have a no quibble returns policy so please do give us a call if you wish to return your item. We hope this helps and look forward to restoring your trust in us. Thank you so much, Ali
6 jumpers in just a few months...
I've bought 6 jumpers from Nearly New Cashmere Co and they're all absolutely lovely. It feels good to buy nearly new jumpers that would otherwise perhaps be binned but it's also so much more economical! I actually feel like I might have a cashmere addiction that was hitherto hidden as cashmere is generally so expensive!
April 9, 2021
Reply from Nearly New Cashmere Co.
Hi VB, Thank you so much for your lovely review! We are so delighted to have wowed you and we hope you will enjoy your 6 jumpers for a long time to come. Many thanks again for the custom and your kind words. Ali and the team x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.