Nearly New Cashmere Co. Reviews 

521
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great company to deal with, customer service was friendly, helpful and efficient and my waistcoat is just perfect. Will most certainly be purchasing more items.

Rated 4 out of 5 stars

I honestly don't understand the bad reviews. Some cashmere sweaters are designed to be gauzy and light - it's not a flaw, and it's not a always a result of cheap production. I ordered five jumpers, an... See more

Company replied

Rated 5 out of 5 stars

Just got my two new cashmere triangle scarves and I couldn't be happier. Something tells me I'll have more than two before long! :-) Fabulous quality and very versatile.

Company replied

Rated 5 out of 5 stars

I looked on several websites before deciding on Nearly New Cashmere and I really made the right choice. Angela is highly skilled, an excellent communicator and I am thrilled with the repair on my blan... See more

Company details

  1. Used Clothing Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shopping & Fashion
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Nearly New Cashmere sell immaculate secondhand 100% cashmere knitwear, accessories and vintage silk scarves. Secondhand but never second best.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

521 reviews

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No recent history of asking for reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(521)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought 2 Christmas presents on here…

I bought 2 Christmas presents on here and both were very well received. The beautiful wraps are so soft and incredibly warm.

December 15, 2024
Unprompted review
Nearly New Cashmere Co. logo

Reply from Nearly New Cashmere Co.

Thank you for your review! What a lovely present to give, we are so pleased you have been happy with your orders.

Rated 5 out of 5 stars

Excellent quality and customer support

Shipping process was a bit confusing at first (thanks to FedEx) but all worked out well and I had EXCELLENT support ensuring the package arrived in time for Christmas in Germany. The products are incredibly high quality and I too will be ordering from them again - just likely to try to keep to below 150 euros for easier shipping.

December 11, 2024
Unprompted review
Rated 3 out of 5 stars

A bit disappointed

I received a cashmere scarf from here for Christmas (after dropping a hint in the shape of a link to the exact one I wanted!) and although the scarf is lovely, soft and in good condition, I was disappointed to notice a few days ago that the label on it is Uniqlo.
The scarf which was £44 + £3.85 shipping from Nearly New Cashmere is still available on Uniqlo website for just £1 more (well, actually it's on offer in this colour so it would have been a tenner cheaper). Whilst I love the morals behind this brand and the idea of shopping second hand for my cashmere, I'm disappointed that the price of this was more than if it had just been bought new from the original retailer. That doesn't make sense at all to me given the brands story and it has put me off ordering in future.
Please please reconsider your pricing if you are reselling high street brands, and maybe even consider noting on the listings where the item is from if it is a known high street brand, as currently this has felt like a bit of a rip off.

December 31, 2024
Unprompted review
Nearly New Cashmere Co. logo

Reply from Nearly New Cashmere Co.

Hello Harriet, we are sorry to hear you are disappointed with your order. We generally don't price our knitwear on brand, but on desirability, quality, weight etc and we will have consider this price to be fair for the scarf in question. I understand it is disappointing to see the scarf new for a similar price and had it been brought to our attention we would have reconsidered the price accordingly. Of course if the item is unworn we will accept a return if you would prefer not to keep it.

Rated 5 out of 5 stars

Bought various items as Christmas gifts…

Bought various items as Christmas gifts and it didn't take long before I received notification that the package had been shipped. The shipping itself was very fast and both the shawl and the wrist warmers are fantastic. This won't be the last time I'll shop from the site.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company. I’ve been delighted with all of my purchases. On the one occasion I had a small issue, the returns service was excellent- no quibbles. All sorted out with no problems.

December 27, 2024
Rated 5 out of 5 stars

Beautiful Scarves!

I love all the beautiful used and vintage scarves they offer on their site! I bought an unusual vintage one and was a bit worried it wouldn't be as nice as it looked online. It arrived in just a few days, free shipping to the US, in pristine condition, beautifully boxed. I am very happy with my purchase.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing cashmere and customer service 🌟

Last minute purchase of cashmere for gifts and was thrilled with how quickly they arrived in the US! Always amazing customer service despite our time difference. If you’re unsure about anything just reach out to them. One of my favorite small businesses.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful company!

I ordered three cashmere jumpers from NNCO and was delighted - all were in perfect condition, and true to the size stated on the website. The company's communication and prompt delivery were excellent and I am delighted to be purchasing such a luxury item so reasonably priced, with such an excellent environmental ethos, and will definitely be ordering again in the future.

October 20, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful, soft neck warmers

I spotted nearly new cashmere on Instagram and saw that a friend was following so I checked them out too. I ordered 4 neck warmers, as Christmas gifts, for my sister and three daughters. Their website was very easy to navigate and my order arrived within 3 days. The neck warmers are gorgeous! Lovely muted colours and so so soft - I wish I’d ordered one for myself too. Absolutely no hesitation in recommending this small business ❤️

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Nearly New Cashmere is a great find

Nearly New Cashmere is a great find for beautiful second-hand knitwear and Hermès (and other brand) silk scarves. They post helpful videos on how to clean and care for these garments. Purchases can easily be shipped abroad/returned. I’ve ordered items for myself and as gifts and have been pleased by the price and quality. I only wish I lived closer to be able to shop in person. If you’re looking for quality cashmere at a fair price, you can’t go wrong.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Nearly New Cashmere is Fabulous!

Nearly New Cashmere has the most beautiful cashmere! They have a wide range of offerings and each are exceptionally made. My order arrived quickly considering it shipped from the UK to the USA. I would highly recommend not only purchasing from them, but also following them on instagram. They are a wealth of information!

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Fast efficient delivery of high quality goods. I have bought many cashmere scarves and jumpers and particularly recommend the silk scarf collection. Recently I bought the recycled cashmere hood and I get stopped in the street and asked where I bought it.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Love this company !! I have 8 g company and…

I have 8 garments from this company and a new one my husband got for Xmas . All beautiful - hard to believe they are second hand !! Amazing idea . They have also repaired things for me beautifully . Can’t recommend highly enough . Friendly efficient service

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Efficiency and quality

Very efficient service and the items I've ordered have lived up to expectations. Nice range of goods, colours and prices so very useful for presents.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Have bought several items

Have bought several items, very pleased with all.
One order was for some bed socks in a colour which turned out to be no longer available. Response was excellent and very professional. I selected another colour and was also given a voucher to use.

December 28, 2024
Unprompted review
Rated 5 out of 5 stars

A wonderful group of women

A wonderful group of women, and a few men, who have created a MOST POSITIVE EXPERIENCE IN ALL COMPONENTS OF AN ONLINE SHOPPING ADVENTURE. I HIGHLY RECOMMEND THEM. ""HIGHLY!!!!!!!""..

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent value and quality.

I now have two jumpers, two cardigans a beanie, and a silk scarf . The quality is excellent, you would hardly know they are second hand. Items are delivered well packaged and on time. Returns are dealt with promptly. I really recommend this company.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful scarves

I had an excellent experience as a first time buyer. I bought three scarves and all were in very good to new (original tags) condition as they were described on the website listing. The items arrived very fast for being an overseas order and tracking was provided. Their prices are extremely reasonable and I’m intending to shop with them again.

October 25, 2024
Unprompted review

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