Neat Components Reviews 516

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality and functionality of the products, noting their perfect fit and secure attachment for various bike components. Many appreciate the innovative design and sturdy construction, often preferring these mounts over standard options. The ordering process is consistently described as easy, with clear product descriptions and efficient communication regarding shipping. Reviewers also praise the prompt delivery service and the exceptional customer service, often mentioning quick resolutions to issues. However, some customers experienced issues with product fit for specific bike models, finding certain mounts incompatible or poorly aligned. A few reviewers also reported problems with product durability, such as cracks or poor screw quality, and expressed dissatisfaction with the company's response to these concerns. Additionally, some people encountered significant delays or unexpected fees with international shipping, leading to frustration.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the perfect fit of the... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the perfect fit, secure... See more

Delivery service

People report positive experiences with delivery service, often praising fast shipping to various locations... See more

Order

Users describe positive interactions with order. Many customers found the ordering process smooth, with clear... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent communication and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a seat mount AirTag and Garmin Varia mount for my new road bike and could not be happier. It is one of my favourite things about my bike. The Neat Components mount for the Varia is so much... See more

Rated 5 out of 5 stars

I purchased radar mounts for all my bikes and couldn't be happier. I've tried several other brands in the past, but Neat Components clearly stands out. When a delivery issue came up (due to the local... See more

Rated 5 out of 5 stars

An honest company that stands behind their products. I got a first generation tail light mount for my Winspace T1550. The mount developed a crack after about 6 months of training and Mathias and his... See more

Rated 5 out of 5 stars

I purchased a radar mount for my Pinarello X bike. I ordered the wrong part and Neat facilitated a quick return and replacement. The bracket fits perfectly and holds my radar firmly in place during... See more


Company details

  1. Bicycle Store
  2. Manufacturing Service
  3. Research and Product Development

Written by the company

We offer 3d printer products for your bike and bike accesories, such as mounts for Garmin Varia rtl 515 and 516 to mount to aero seatpost, we also offer storage solutions to hange your helmet, shoes and glasses on your wall. aswell as options to store your wheel on the wall while zwifting.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

516 reviews

5-star
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1-star

Replied to 29% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Poor Quality

The first Garmin Varia Radar mount I received for my Canyon Aeroad was poorly printed and could not be used.
I was sent a replacement which I have used for about 300 miles.
Today, when attaching my Radar, I noticed the mount was loose. Upon closer examination, I found the mount had cracked and was no longer secured to the seat post.
I'm lucky to have noticed prior to beginning my ride, but I'm disappointed the quality is this poor, especially considering it's designed for a $400 tail light.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great looking product!

I ordered a garmin varia seatpost for my SL7. Great fit and looks. The process of ordering on the website/shipping/delivery was just great. I reccomend Neat Components to anybody who needs a mount.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a Garmin Varia seatpost mount…

I bought a Garmin Varia seatpost mount for a Trek Speed Concept gen 3. super difficult to find, Neat Components is the only one I could find, with positive reviews. So today it's my turn to write a positive review, the seat post I received fits very well to my Speed Concept, I'm a happy customer!
You can definitely trust NC!

June 29, 2025
Unprompted review
Rated 4 out of 5 stars

Neat seat post fixture for…

I bought a Neat seat post fixture for my Garmin Varia radar. The fixture is used on a Trek Madone SL7 Gen8 2025 bike. Selection of the correct fixture was easy. Delivery was fast. I am really satisfied with the custom design. The use of rubber elastic bands feels less secure but more importantly, it looks cheap.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome customer service for cyclists!

Neat Components was the only vendor I could find several years ago that provided an out-of-the-box solution for my specific bike's seatpost mount. With a new bike on its way, I knew I needed a new solution for attaching my Garmin light/radar to the new seatpost. Based on my first positive experience, I reached out to Neat again. Sure enough, they had a mount that was the perfect fit, so I ordered it from their website. Quick and easy, right? However, I was very surprised the next morning to find a personalized email from the company. In my experience, Neat is the obvious choice for these types of bike components. They make equipment for most brands of bikes and I've found their quality and customer service to be outstanding. I highly recommend them to anyone searching for solutions that many larger companies simply don't address. They are the best!

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Product and Support

Fantastic products. Shipment is fast. Customer service and response time is great too. I've got an NC mount on every bike now for my radar.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

High-Quality Cycling Products

I've had a great experience purchasing from Neat Components twice now. The customer service is great and the quality of the products is excellent. The products are compatible with a wide variety of bikes. Highly recommend this site!

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Varia holder for Merida Reacto

I bought a garmin varia holder (and a race number plate) for a merida reacto. The shipment was quick, the packaging was safe. The product also great, fits perfectly. Because there are tiny screws a torque suggestion would be nice to not overtight it. I had around 10 rides with it, it works perfectly.

May 5, 2025
Unprompted review
Rated 4 out of 5 stars

Order a post mount for my bike light…

Order a post mount for my bike light and paid shipping on my own. Two tracking numbers were provided from two different carriers. One showed delivered, but never received the part. The other showed the shipment item is being customs cleared by us forever.

I contacted the Neat customer team multiple times, but never get responses. I will wait another 24 hours. If nothing happens, I will have my bank take the money back.

I received the update from the seller and indicated the part is on the way because shipped from Denmark. I changed my rating to 3 stars, will change again to 5 stars if my order delivers to me in the promised time from seller.

I received the part, but there is a crack on the part.Thank you for communicating with me. Can you provide further solution?

June 14, 2025
Unprompted review
Neat Components logo

Reply from Neat Components

Hi Yumin,

We're truly sorry to hear that you're not satisfied with our service.

I’ve just looked into the situation and saw that you emailed us yesterday afternoon (CEST). I replied this morning (CEST), we do our best to respond to all inquiries as quickly as possible, though we’re not available during the night.

Since we ship from Denmark, delivery to the US can take a little longer. Your package has been in transit for 7 days (5 business days), which is still within the normal timeframe. Customs can sometimes delay things slightly, but the good news is that your order looks like it will arrive very soon.

We also apologize for the confusion with the tracking numbers. I’ve now sent you via mail a new link that should work properly :)

Thank you for your patience, and please don’t hesitate to reach out if there's anything else we can help with.

Rated 4 out of 5 stars

Garmin Seatpost Mount

Bought a Garmin Varia seatpost mount for a Scott Addict. Fit is good, but the tightening/mount is a little cumbersome. The tiny Allen key sizing is a touchy and you need to be careful not to overtighten (or strip) the screws, while still finding the sweet spot to have the mount firmly in place enough to twist the Varia on/off without the mount having give.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

NEAT COMPONENTS it is

NEAT COMPONENTS it is! no wonder why they are using this name on their company! it fits Neatly and perfectly on my seat post! the mount is really sturdy and sexy! well recommended! the shipping is fast bound here in qatar and they are very kind and responsive on emails. Perfect stars for you guys!

More power to the NEAT COMPONENTS TEAM!

May 14, 2025
Unprompted review

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