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neat. Reviews 4,099

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TrustScore 4.5 out of 5

4.6

Cleaning Products Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, lovely fragrances, and eco-friendly nature, often highlighting the quality and superior performance compared to other brands. Many appreciate the fast delivery and the appealing, often recyclable, packaging, making the overall user experience positive and convenient. Reviewers also find the prices reasonable, especially when considering the quality and the benefits of concentrated products. However, some people were dissatisfied with the durability of the spray bottle pumps, reporting that they often fail after a few refills, rendering the bottles unusable. A few customers also mentioned that certain products, like the toilet spray or body wash, did not meet their expectations for cleaning power or lathering, and some found the hand wash drying.

What people talk about most

Product

People report positive experiences with product, often praising the pleasant and lasting scents, as well as... See more

Quality

Clients share positive opinions on quality, with many praising the effectiveness of products like dishwasher... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and quick delivery... See more

User experience

Reviewers express satisfaction with the user experience, often highlighting the ease of use and pleasantness... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the products to be a good value,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been a customer of Neat for a while now and absolutely love their products and branding. I’ve used pretty much their whole range now, the dishwasher tabs work a treat and their foaming hand wash is so... See more

Company replied

Rated 5 out of 5 stars

Neat clean I’ve been using for about 2 years now I get the bundle monthly subscription it is chemical friendly it’s smells absolutely amazing cleans very well and a very good price to pay for the bun... See more

Company replied

Rated 5 out of 5 stars

Using the toilet foam cleaner and anti bacteria bathroom cleaner and the floor cleaner all fab and smell fabulous the bathroom cleaners are powerful and clean toilet well. Also got washing up liquid t... See more

Company replied

Rated 5 out of 5 stars

These products are amazing . They work well , smell fantastic and I’m helping the environment.The containers are beautifully designed , look great and very handy little refill , sustainable refill's... See more

Company replied

Company details

  1. Cleaning Products Supplier
  2. Beauty Product Supplier
  3. Home Goods Store

About neat.

Written by the company

Say goodbye to single-use plastic, and hello to neat.

We create sustainable hand and home care products that perform brilliantly.

Just add water for powerful plant-based cleaning that's as stylish as it is sustainable.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. Lovely fragrances. Everyone comments that uses the bathroom. Will keep subscribing

July 19, 2025
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Reply from neat.

Hi Theresa.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

The product is far superior to others…

The product is far superior to others on the market. The refillable containers are very stylish and robust. I gave a washing up liquid to my neighbour and she is a convert. I just love the whole concept. I have ordered refills and it’s great they take up little room in the cupboard. A genius idea and I hope your business last long.

July 7, 2025
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Reply from neat.

Hi Cheryl.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

Great

Great cleaning products, reliable shipping :)

July 24, 2025
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Reply from neat.

Hi Customer.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

The Product is just what I wanted

The Product is just what I wanted. A friend recommended me to Neat .
The different scents are lovely. Delivery was fast , thank you.

July 24, 2025
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Reply from neat.

Hi Janis.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

Such a clever idea

Such a clever idea. Good gor the environment, takes up minimal storage space abd works amazingly well.

July 16, 2025
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Reply from neat.

Hi Linda.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

💯 service

💯 service
All as described
No problems to report

July 22, 2025
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Reply from neat.

Hi Kerry.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

Fast delivery and excellent product

Fast delivery and excellent product. So easy to organise and lovely fragrance. Nice to know we are helping the environment.

July 22, 2025
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Reply from neat.

Hi Ann.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

Quick efficient delivery

Quick efficient delivery, I’m really pleased with my antibacterial cleaning , they really smell lovely

July 21, 2025
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Reply from neat.

Hi Pam.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

Clean better than chemicals

The first products I’m using myself. I have asthma and hubby usually does the spray cleaning with shop bought products. Or any more. These are lovely, clean better than chemicals and have a fresh smell. Even hubby is cleaning the loo now

July 10, 2025
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Reply from neat.

Hi Barbara.

Thank you for your review! Have a neat day!✨💚

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