neat. Reviews 4,099

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, lovely fragrances, and eco-friendly nature, often highlighting the quality and superior performance compared to other brands. Many appreciate the fast delivery and the appealing, often recyclable, packaging, making the overall user experience positive and convenient. Reviewers also find the prices reasonable, especially when considering the quality and the benefits of concentrated products. However, some people were dissatisfied with the durability of the spray bottle pumps, reporting that they often fail after a few refills, rendering the bottles unusable. A few customers also mentioned that certain products, like the toilet spray or body wash, did not meet their expectations for cleaning power or lathering, and some found the hand wash drying.

What people talk about most

Product

People report positive experiences with product, often praising the pleasant and lasting scents, as well as... See more

Quality

Clients share positive opinions on quality, with many praising the effectiveness of products like dishwasher... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and quick delivery... See more

User experience

Reviewers express satisfaction with the user experience, often highlighting the ease of use and pleasantness... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the products to be a good value,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been a customer of Neat for a while now and absolutely love their products and branding. I’ve used pretty much their whole range now, the dishwasher tabs work a treat and their foaming hand wash is so... See more

Company replied

Rated 5 out of 5 stars

Neat clean I’ve been using for about 2 years now I get the bundle monthly subscription it is chemical friendly it’s smells absolutely amazing cleans very well and a very good price to pay for the bun... See more

Company replied

Rated 5 out of 5 stars

Using the toilet foam cleaner and anti bacteria bathroom cleaner and the floor cleaner all fab and smell fabulous the bathroom cleaners are powerful and clean toilet well. Also got washing up liquid t... See more

Company replied

Rated 5 out of 5 stars

These products are amazing . They work well , smell fantastic and I’m helping the environment.The containers are beautifully designed , look great and very handy little refill , sustainable refill's... See more

Company replied


Company details

  1. Cleaning Products Supplier
  2. Beauty Product Supplier
  3. Home Goods Store

About neat.

Written by the company

Say goodbye to single-use plastic, and hello to neat.

We create sustainable hand and home care products that perform brilliantly.

Just add water for powerful plant-based cleaning that's as stylish as it is sustainable.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Overall great stuff!

Fast delivery, great products, choice of scents for most products.

June 23, 2025
neat. logo

Reply from neat.

Hi Roz.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

Amazing products, love the full range!

I love your products so much that they make me want to clean!! Never thought that would ever happen. Love the bottles, the smell and how well they clean. Totally amazing and I have bought most of the range. I really love the foaming hand wash too. NEAT - Game Changer

June 23, 2025
neat. logo

Reply from neat.

Hi Karen.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

Everly was right!

Everly was right!! The new handsoap,smells like rainbows!! 🌈🌈🌈

June 16, 2025
neat. logo

Reply from neat.

Hi Sam.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

Loving the neat products

Loving the neat products, they all smell so great and seem to compliment each other nicely when used together

June 16, 2025
neat. logo

Reply from neat.

Hi Hannah.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

Great products and customer service

Great products - pretty much have the whole range of these, love them all, smell great and the subscription process is easy to amend!

June 23, 2025
neat. logo

Reply from neat.

Hi Charlotte.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

I love the foaming hand soap so I tried…

I love the foaming hand soap so I tried the foaming washing up liquid. So fa so good, it’s smells amazing and is working well on the dishes. Delivery was quick and hassle free too!

June 23, 2025
neat. logo

Reply from neat.

Hi Sandra.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

It really works even on tough pan…

It really works even on tough pan messes!! Love the smell and it even keeps my sink clean and fresh. Very happy with this product.

June 21, 2025
neat. logo

Reply from neat.

Hi Jayne.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

Neat is a fab name! No mess, no fuss. Great scents.

Neat is a fab name for this product. I used bars of soap before and was forever cleaning out the soap dish. Your product is definitely neat! No mess. Lovely scents. Great service. Economic. Less impact of the environment.

May 30, 2025
neat. logo

Reply from neat.

Hi D.Hargraves.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

Love these products

Love these products, the bottles, the easy way to refill & they smell devine too.

June 20, 2025
neat. logo

Reply from neat.

Hi Nicky.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

I love all the Neat products I have…

I love all the Neat products I have tried - the surface cleaner, the washing up spray, the shower spray and the toilet cleaner. Very impressed!

June 19, 2025
neat. logo

Reply from neat.

Hi Theresa.

Thank you for your review! Have a neat day!✨💚

Rated 5 out of 5 stars

Great products

Quick delivery! Currently using the foaming washing spray and the hand wash. Really happy with these products.

June 12, 2025
neat. logo

Reply from neat.

Hi Sarah.

Thank you for your review! Have a neat day!✨💚

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