Good solid advice - as a small charity we do not have in-house HR. Ciaron really listened and guided me through each step with practical advice. With his help we were able to resolve the situation.
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We work primarily with Zanthe at Neathouse and have found her to be an invaluable source of support for our company. No matter the query or task we present her with we know that we will get a prompt r... See more
Rachel has guided and supported us with any HR issues we have had this year . Neathouse advice is always clear and any outcomes are always fully explained . We are also supported with letters and temp... See more
Neathouse Partners have been an invaluable support to us over many years now. We are able to speak to a real person every time we need advice, no matter how apparently trivial, and we are guided throu... See more
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Company details
Written by the company
Neathouse Partners is a premier regulatory consultancy specialising in comprehensive support across several key business functions. Based in the UK, our expertise spans HR consulting, employment law advice, health and safety regulations, and the drafting of commercial contracts. We stand out in the marketplace for providing tailored, expert guidance and representation, including employment tribunal representation that ensures robust defence for your business. What sets us apart is our commitment to a personalised service model. Each client benefits from a dedicated advisor who not only understands the specifics of their business but also handles all aspects of documentation and correspondence. This one-to-one approach allows us to provide an unmatched level of service that is both thorough and bespoke. At Neathouse Partners, we pride ourselves on our team of highly experienced and qualified professionals. Each team member brings a wealth of knowledge and a deep understanding of both local and national regulations to ensure that your business remains compliant and well-protected against any legal uncertainties. Additionally, as an extension of our core offerings, we provide valuable indemnity options covering both Employment Tribunal and Health & Safety prosecutions. This add-on is designed to give our clients peace of mind, knowing that they are comprehensively covered in all aspects of regulatory compliance. Choosing Neathouse Partners means opting for a partner who will walk hand-in-hand with your business. We do not just advise; we integrate deeply with your operations, anticipating needs and crafting solutions that fit perfectly with your business objectives. This approach has made us a trusted advisor to business owners across various industries, who rely on our expertise to navigate the complex landscape of regulations and legal challenges effectively.
Contact info
Heronsway, CH4 9QR, Chester, United Kingdom
- 0333 041 1094
- info@neathousepartners.com
- neathousepartners.com
4.7
Excellent
151 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great communication
Great communication and sound, practical advice
Would recommend to any business
April 5, 2022
Unprompted review
Great customer service
Great customer service. Ideal for small businesses.
March 29, 2022
Unprompted review
Neathouse give a consistently excellent…
Neathouse give a consistently excellent service. Any queries are resolved promptly and their team are friendly and professional.
March 16, 2022
Unprompted review
Not so Neat House
Used Neathouse and regretted it from day one. Received excuses of staff absence for delayed requests for documentation.The contract of employment I did get was generic and something I could have downloaded for free from the internet ! I notified Neathouse that because of their poor performance I did not want to extend beyond the first year. Was told that I had been required to give 90 days notice of termination and have been threatened with legal action ever since.Think twice before signing up with this lot and read the small print.
March 12, 2022
Unprompted review
Reply from Neathouse Partners Ltd
Thank you for your feedback. I’m sorry to hear you were dissatisfied with the service. I understand that your dedicated relationship manager had been in touch with you to discuss the situation on many occasions, but you refused to engage.
As you are aware, you signed a 3-year agreement for Employment Law and HR support with a 12-month break clause. For the break clause to be effective, you were required to give 90 days’ notice prior to the expiry of the initial 12-month term. During the sales process, you were given a written proposal outlining the service offering and thereafter were issued with a service agreement detailing all the terms conditions for you to sign. Before signing the Service Agreement you had every opportunity to review those terms and ask any questions from your Account Manager. You did not do so.
Your agreement commenced on 6 August 2020. You were provided with the first drafts of the Employment Contracts and Staff Handbook on 25 August 2020. Final drafts were subsequently agreed in September 2020.
As such, the Contacts/Handbook were completed in a timely manner. Moreover, the contracts provided to you were bespoke and drafted by a qualified solicitor. Having reviewed the emails between yourself and your allocated lawyer, it is noted that not once during that period did you raise any complaints or concerns regarding the quality of the documentation provided to you. Therefore, we are satisfied that any services/documentation provided to you were of the highest quality and legally compliant.
As you failed to exercise the 12-month break clause, you were then liable for the remaining two years of the agreement, making payment on an annual basis. We have been very patient with you in this regard and sent numerous reminders for payment, but you have continually ignored our correspondence.
We reiterate that we are open to resolving this matter amicably and would welcome the opportunity to resolve matters with you.
- James Rowland, Commercial Director.
Neat house partners have been fantastic…
Neat house partners have been fantastic in regards to helping sort out our hr services for our company. The staff are very knowledgeable and have my company’s best interests at heart. Will definitely continue to use these and promote how good they are to others.
October 31, 2021
Unprompted review
Neathouse partners are best HR firm to…
Neathouse partners are best HR firm to support businesses and their employees
Bob is a great solicitor and always gives you great impartial advise
September 20, 2021
Unprompted review
Sophie Congleton was very knowledgeable…
Sophie Congleton was very knowledgeable from start to finish with a difficult employee. We're a small organisation: Sophie professionally helped us. Her support was invaluable.
Thank you for your expert help in resolving this matter in a timely manner.
December 8, 2020
Unprompted review
Efficient and supportive
The team at Neathouse are incredibly efficient and supportive. There is always someone available when I call and they are brilliant at what they do. They provide clarity in even the most complex HR situations and are calm and collected. A great team and I wholly recommend their services
June 29, 2020
Unprompted review
Hard-working, customer focussed HR law firm..Breath of freshair in an otherwise crowded marketplace
We have been working with Neathouse Partners, (in particular Bobby) for a number of years now. As the HR contact at the company, I am often contacting Bobby for advice, which is always readily available along with a plethora of documents and templates.
The team at Neathouse have a ‘no-nonsense’ approach and always give a number of solutions based on risk, which I personally find very useful. They offer a brilliant service and are overall a hard-working, customer focussed HR law firm. Oh and they turn things around very quickly, I often have a response or a call within a few hours of contacting them.
November 28, 2019
Unprompted review
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