National Extension College Reviews 244

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I was excited about starting the A level Geography course but over the two years, I started to see it was a subject that was challenging due to the NEA component and limited support on the NEA. The... See more

Company replied

Rated 5 out of 5 stars

I've been part of two courses and, even though the website may not look super "advanced", it is still user-friendly. Specifically, the learning interface is more interesting than I imagined. I don't h... See more

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Rated 5 out of 5 stars

I had a couple of enquiries about the course I wanted to take before I went ahead with the purchase, these were promptly answered and made me feel secure that I was signing up to something supported a... See more

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Rated 5 out of 5 stars

Exceptional tutors and incredibly helpful customer services, nothing seemed too much trouble. Very understanding of my daughters situation and difficulties for which I’m very grateful. I think the... See more

Company replied

Company details

  1. Educational Institution
  2. Adult Education School
  3. Distance Learning Center
  4. Education Center
  5. International School
  6. Study at Home School

About National Extension College

Written by the company

At the National Extension College (NEC), we are dedicated to providing students with flexible and accessible online education.

As a leading distance learning provider, we offer a wide range of online courses, including GCSEs, IGCSEs, A levels, professional courses, and modern languages.

Whether you're homeschooling, advancing your career, or pursuing lifelong learning as an adult learner, our expertly designed courses and dedicated tutors support you every step of the way.

Join us to experience the freedom and convenience of top-quality distance learning tailored to your needs.

Visit NEC


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

244 reviews

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Rated 5 out of 5 stars

Excellent!*****

August 25, 2020
Unprompted review
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Reply from National Extension College

Thank you Abdul. We are happy that you enjoyed your experience with NEC!

Rated 5 out of 5 stars

Really pleased so far

Really pleased so far! The A level History of Art course is a delight to go through and has encouraged me to research around the topics as I go. Great student support and amazing materials.

August 24, 2020
Unprompted review
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Reply from National Extension College

Hi Charli,

Thanks for your feedback. Glad you are enjoying studying A level History of Art with us. I will pass on your comments to our team.

Best wishes

Rated 5 out of 5 stars

5 stars - would recommend the NEC to anyone

I only have good things to say about the NEC - the history a level course is great, the website is easy to use and my tutor is so helpful. Everyone I have been in contact with or have asked for help has responded really quickly and has done their utmost to help me. The course gives me just the right amount of flexibility whilst having some structure. I would recommend the NEC to anyone, it is amazing and great value. So glad I took the chance and enrolled!

August 21, 2020
Unprompted review
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Reply from National Extension College

Hi Hannah,

Thank you so much for your review. We're really pleased that you are enjoying studying with us. I will make sure to pass on your kind comments to our team.

Best wishes

Rated 3 out of 5 stars

I don't know what this is meant to be…

I don't know what this is meant to be about. If it is enrolment and ability to access the website - that was OK. But the site itself is difficult to navigate. My first frustration being an inability to access what I take to be a proforma for Assignment 1 (ie the profile of me added to my study plan) I have not bothered, simply writing an email containing my profile to my tutor which he seems to have found acceptable in spite of my omitting my study plan.It isn't a good start.

August 21, 2020
Unprompted review
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Reply from National Extension College

Hi Alexander,

Thank you for your feedback. If you are having difficulty navigating our learning platform please get in touch with our support team who will do all they can to help solve your issue.

The 'Getting Started' section of your course will also help guide you through exactly how to use the platform and get the most out of your study before diving into the materials themselves. This is an essential part of the course and helps answer all of the technical questions you may need.

For further assistance please email student.support@nec.ac.uk with more details and we'll do all we can to help. Kind regards

Rated 1 out of 5 stars

Avoid like the plague

NEC offices are very helpful however their courses are clearly not fit for purpose. Having paid thousands of pounds for 8 GCSEs our daughter - who was on course to get at least grade 7 for all her subjects when she left school because of anxiety just over a year ago - has achieved three passes and 3 fails. She is absolutely devastated and can’t progress to sixth form. Please think twice before using these people.

August 20, 2020
Unprompted review
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Reply from National Extension College

Dear Madeline,

We are sorry to hear that your daughter did not receive the grades she had hoped for.

We are aware that some students were disappointed with their Centre Assessment Grade (CAG) and may feel that the CAG does not reflect the grade they could have achieved if the 2020 exams had gone ahead. We of course sympathise with these students and are doing all we can to advise based on the guidance we have received.

However, the cancellation of the 2020 Summer exams was an unprecedented situation that unfortunately meant that NEC could only offer the following options to our students; the option of receiving a Centre Assessment Grade from their tutor based on the work they had submitted up to that point, or defer until the Autumn exam sitting.

You will be aware that your daughter was advised by our exams office to defer to the Autumn exams because she had not submitted sufficient work to be used as evidence for assessment. We did our very best to help you and were pleased that your daughter was successful in achieving 3 high grades.

Kind regards

Rated 5 out of 5 stars

New student experience.

New student experience.
I am only a few weeks into my ALevel, as a mature student, and so far the experience has all been positive.
Communication with my tutor has surpassed my expectations and I am looking forward to the rest of the course.

July 8, 2020
Unprompted review
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Reply from National Extension College

Hi Fiona,

Thanks so much for taking the time to share your experience so far. We're really pleased that it's been a positive one! I'll pass on your comments to our team. Best wishes

Rated 5 out of 5 stars

Superb Course

Once you get used to the style of the online courses, it's an absolute breeze to complete the course. Research facilities are excellent and information is completely correct. This enables you to think in a specfic way and complete assignments in a full manner.
I will be doing more courses once I've finished the Art History course

July 6, 2020
Unprompted review
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Reply from National Extension College

Hi Alan,

Thanks for your review. We're really pleased that you find online distance learning works for you and that you are considering studying with us again in the future. I'll pass on your comments to our team. Best wishes

Rated 5 out of 5 stars

Art History

I have used NEC before but was not able to complete the course. It was not an exam course. NEC have enanled me to return and complete at a lower fee. Very enjoyable course and thanks to them

July 6, 2020
Unprompted review
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Reply from National Extension College

Hi Sandra,

Thank you so much for your feedback. I will pass on your thanks to our team. Best wishes.

Rated 5 out of 5 stars

Great course

Great course, History of Art, I've learnt so much and am so fascinated by the subject. Great course material with a tutor that has helped me progress.

June 1, 2020
Unprompted review
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Reply from National Extension College

Thank you for your review Mark. It is wonderful to see that you are enjoying our A level History of Art course. Since launching the course in January 2020, we have had a lot of positive feedback about students' experiences studying the subject so far.

All the best,
NEC

Rated 4 out of 5 stars

Good materials

Great way to study, good quality materials.

May 31, 2020
Unprompted review
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Reply from National Extension College

Thank you very much for your recommendation and we are happy that you are getting on well with studying with us.

Best wishes,
NEC

Rated 4 out of 5 stars

A good service

A good service, some courses differ from others though, in terms of pdf length and detail, which can be extremely annoying.

On a more positive note, you get a lot for your money, including an all time access, no matter whether it is day or night you can still study with NEC.

May 28, 2020
Unprompted review
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Reply from National Extension College

Thank you very much for your review.

We endeavour to provide the highest quality courses and appreciate your feedback. It is wonderful to see that you are benefiting from being able to study at your own pace through distance learning with us.

Best wishes,
NEC

Rated 3 out of 5 stars

I haven't been able to access my course…

I haven't been able to access my course due to limited IT skills. I can accept that that is my problem. However, what is harder to accept is that because I have not been able to do my introductory assignment I am unable to access the course material. I paid a lot of money for my course so I don't think it unreasonable to have access to the course material. I have now signed on with an alternative provider - not the same subject. The course material is hard copy and very well written, I have not only a personal tutor but a named student advisor. Best of all the course is considerably cheaper than the same course delivered by NEC!

May 27, 2020
Unprompted review
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Reply from National Extension College

Dear Penny,

We are very sorry to hear that you are unhappy with your course. We provide information on our website about the IT requirements for each course and our Student Support team are available to answer any questions you may have.

Our support team can also help guide you through the learn@nec platform. The reason that you are unable to access the course material is that you need to complete the 'Getting Started' section of your course first. This will guide you through exactly how to use the platform and get the most out of your study before diving into the materials themselves. This is an essential part of the course and helps answer all of the technical questions you may need.

We wish you luck in all of your studies going forward.

Kind regards,
NEC

Rated 5 out of 5 stars

Absolutely superb!

I have found my learning experience with NEC nothing short of exceptional. I am studying A-level Maths and the course material has been clear and comprehensive, and the support from my tutor has been exceptional throughout. Each piece of work I have submitted has tested all aspects of the course material, making sure I have covered absolutely everything, and the feedback has been prompt (by the following day) and extremely helpful in understanding where I have gone wrong as well as reassurance for what I have done right.

Arranging exams has been unbelievably straightforward, as NEC arranged everything for me with one of their exam centres. For the little extra that it cost for NEC to arrange this, it took all of the stress out of arranging my exam, giving me more time to study. Worth every penny!
I could not be more impressed with how NEC have dealt with the unprecedented situation of the Coronavirus outbreak. As the situation developed they were always updating me as soon as information was available, and I always felt that they had my best interests at heart at every step. NEC haven’t left me not knowing what is happening and all communications with them have been clear, with all of my questions and concerns answered promptly. With summer exams being cancelled, by offering Centre Assessed Grades NEC are making sure that any future applications are not delayed and students are not left waiting for exam centres to reopen in order to get a grade.

Overall, my experience with NEC has been fantastic, and I would recommend them to anybody considering distance learning. The quality of teaching and everything else is simply superb!

May 14, 2020
Unprompted review
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Reply from National Extension College

Thank you so much for your review Justyna! We're so happy that you are enjoying your course and are excited to see how well you are getting on with our A level maths course. We are particularly ecstatic with your comments regarding our response to the unprecedented cancellation of the summer exams. Our team is working hard to make sure that as many students as possible are able to get the grades they deserve this year so it is great to see that this is having a positive impact on our students.

We wish you all the best in your studies and will pass your wonderful feedback onto our team. Best wishes!

Rated 5 out of 5 stars

Staggeringly simple solution to my…

Staggeringly simple solution to my child struggling with the change of learning pace at sixth form. She found independent school sixth form to be very different to GCSE. Far fewer lessons. Lots of hanging around. Too much common room time and not enough study. It became obvious the fees did not represent value for money. When I phoned NEC I was staggered at the low cost and high concentration of information. It has proven an ideal solution for us. If you or your child likes independent learning at home but with the back up of a tutor - this is the the low-cost, high-effect way to go. Phew. If you are used to paying independent school fees, the switch to NEC will put your bank account into ecstasies.

May 11, 2020
Unprompted review
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Reply from National Extension College

Hi Terrence,

Thank you so much for your review. We’re ecstatic that you are finding NEC an affordable and effective solution. We’re really pleased that independent study appears to suit your daughter’s learning style and that our course materials and tutors are providing the support she needs. We wish her all the best in her studies and will pass your kind words on to our team. Many thanks

Rated 5 out of 5 stars

Very comprehensive course with a…

Very comprehensive course with a variety of course materials.

May 11, 2020
Unprompted review
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Reply from National Extension College

Thank you so much for your review. We're really pleased that you are having a positive experience studying with us. Many thanks

Rated 4 out of 5 stars

Very good .However I find re-doing/re-setting questions on the quizzes impossible.

It is a good website, though It is unclear on how to be able to re-do questions which I got wrong - that is my only complaint about it .

May 11, 2020
Unprompted review
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Reply from National Extension College

Hi Rahima, thanks so much for your review. We're really pleased that overall you've had a positive experience studying with NEC. We're always looking at ways to improve, so I have passed your comments on to our development team. Many thanks

Rated 5 out of 5 stars

NEC Excellence

My choice of the NEC was a very fortunate one in my opinion. I think the NEC is very organised and a splendid example of a first-class on-line learning college.
I have been using the NEC since the 80s and found them very professional and reliable. I would also like to say a big thank you to the tutors, my experience is that they are excellent, adaptable, and very helpful.

I don’t know if its permissible but I would like to say a word of praise for my present tutor MS Simone King, who I find excellent to work with. John

May 11, 2020
Unprompted review
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Reply from National Extension College

Hi John, thank you so much for your review. We're so pleased that you have continued to return to NEC over the duration of 30 years. That's quite a recommendation! We're be sure to pass on your kind words to our support team and tutors, especially Simone. Many thanks, NEC.

Rated 5 out of 5 stars

Exceptional tutors

Exceptional tutors and incredibly helpful customer services, nothing seemed too much trouble.
Very understanding of my daughters situation and difficulties for which I’m very grateful.
I think the GCSE courses are great value though probably not the cheapest available but most certainly worth every penny.
My daughter intends to stay with the NEC for her A levels so she’s clearly happy too.

May 10, 2020
Unprompted review
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Reply from National Extension College

Hi Fiona, thanks so much for your feedback. We're so happy that your daughter is having a positive experience and intends to stay on with NEC to complete her A levels too. I will pass on your kind words to our tutors and support team. Many thanks, NEC

Rated 5 out of 5 stars

Good A'level courses

All good so far. I have enrolled my son in 4 A'level courses and the tutors have been great and he is enjoying the studying. Thank you.

May 10, 2020
Unprompted review
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Reply from National Extension College

Hi Fiona, thanks so much for your review. So glad that your son is having a positive experience studying his A levels with us. I will make sure to pass on your comments to our tutors. Thanks again.

Rated 1 out of 5 stars

Truly a poor and inept institution

Truly a poor and inept institution that too many suffer inadequacy that impacts on their futures...

May 10, 2020
Unprompted review
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Reply from National Extension College

Dear Craig,
Thank you for your review. We take all feedback seriously and value our students opinions.
From your reading your review it is hard to ascertain exactly what happened on this occasion, if you would like to get in touch to discuss your experience further, please email info@nec.ac.uk and we'll be happy to assist you.

We would like to add sincerely, that as a not-for-profit educational charity, we have been helping learners of all ages achieve their goals for over 55 years. We understand that independent study does not always suit everyone, but our mission has always been to widen learning opportunities and help our students to open doors to their futures. Many thanks, NEC.

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