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Rated 1 out of 5 stars

Update: NeedInk did not appreciate my review, and I got a nasty email from them telling me so. To be fair, I did receive my order and they did notify me, but their email went to the SPAM folder.... See more

Rated 1 out of 5 stars

Ordered Epson T802XL High-Yield Ink Cartridge Set (4pack), they did not fit my printer, even though they were the right order numbers cartridges for my printer. Tried to contact without success. Very... See more

Company replied

Rated 4 out of 5 stars

It's been great to date. Noticed your shipment, like many others, is passed on to USPS early in it's route which always causes some concerns. Also noticed my small printer now registered a comment... See more

Rated 1 out of 5 stars

The ink is apparently not compatible with my Epson printer. The printer gave me a warning message that it was not a genuine Epson ink cartridge, but i proceeded anyway as I have received this notice w... See more

Company details

  1. Business Services

Information provided by various external sources

Shop for discount printer ink and toner cartridges at Needink.com. Free shipping on orders over $49. Call us at 1-866-367-4657 and get an extra 10% OFF!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

271 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Returned items were not immediately refunded to me until I contacted NeedInk.

If I could choose 4.5 stars, that would be the better experience rating. The ordered items arrived sooner than expected, however, in one case I had ordered the wrong ink. The return was relatively simple but the funds did not appear on the statement. Apparently you have to be on the correct "order" for the notes that the customer service representative wrote them on. It took talking to a supervisor to figure that out. The item had been returned to them and they had not contacted me at all to tell me. Three weeks later, I contacted them. I am not super happy about this process but the inks work great.

August 19, 2019
Unprompted review
Rated 4 out of 5 stars

BAD CARTRIDGE RECEIVED TWICE... THE COLOR WAS YELLOW

WE PURCHASED THIS ITEM A COUPLE OF TIMES. ON THE THIRD TRY WE COULD NOT GET THE YELLOW TO WORK. WE RECEIVED A SECOND CARTRIDGE AFTER CALLING TO COMPLAIN ABOUT THE FIRST ONE SENT ALONG WITH THE BOX OF OTHER COLORS. THIS SECOND ONE DID NOT WORK EITHER, SO I HAD TO GO OUT AND BUY A CARTRIDGE FROM STAPLES...YELLOW AND IT WORKED. I AM NOT SURE EXACTLY HOW YOU COULD HAVE FIXED THAT PROBLEM.FOR US. MAYBE MAILING OUT A THIRD YELLOW CARTRIDGE??? ANYWAY THIS CAUSED A SERIOUS DELAY IN MY WORK SO I AM HESITANT TO REORDER.

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

Inks worked very well

Inks worked very well. It was very easy to order and was shipped in a very timely manner. The 5 pack lasts me almost a year, so it is very cost effective for me , a senior citizen.

August 14, 2019
Unprompted review

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