Needlehole.com Reviews 6

TrustScore 4 out of 5

4.0

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Company details

  1. Dress Store

Information provided by various external sources

Asian bridal wear Indian party outfits Pakistani wedding dresses salwar kameez sherwani turbans lehenga anarkali suits evening gowns jewelry UK USA Canada


Contact info

4.0

Great

TrustScore 4 out of 5

6 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Fantastic Sherwani, Kurta Pajama, and Waistcoats - Exceptional Quality and Service!

I recently had the pleasure of ordering a sherwani, kurta pajama, and waistcoats from Needlehole.com, and I must say, I am thoroughly impressed with both the products and the overall shopping experience.

First and foremost, the quality of the items exceeded my expectations. The craftsmanship and attention to detail are truly remarkable. The sherwani was beautifully designed, with intricate embroidery that added a touch of elegance. The kurta pajama was made with high-quality fabric, providing both comfort and style. The waistcoats were impeccably tailored, enhancing the overall look.

The ordering process was seamless and user-friendly. The website was easy to navigate, with clear and detailed product descriptions, ensuring that I made the right choices. The size guide was accurate, resulting in a perfect fit for all the garments. The checkout process was secure, and I received prompt confirmation of my order.

What truly sets Needlehole.com apart is their exceptional customer service. From the moment I placed my order, their team was responsive and helpful. They promptly answered all my queries, providing personalized assistance. The package arrived well-packaged and on time, reflecting their commitment to customer satisfaction.

I highly recommend Needlehole.com for anyone in search of exquisite sherwanis, kurta pajamas, and waistcoats. Their commitment to quality, attention to detail, and outstanding customer service make them a standout in the industry. I am beyond thrilled with my purchases and will definitely be a returning customer.

Thank you, Needlehole.com, for providing me with such delightful and stylish attire. You have exceeded my expectations, and I look forward to shopping with you again soon!

Sincerely,

January 3, 2023
Unprompted review
Needlehole.com logo

Reply from Needlehole.com

Nice to hear that and thank you

Rated 1 out of 5 stars

FRAUD!!! We got a $700 kurta that is garbage

My father ordered a $700 kurta. It is absolutely garbage. Fabric color does not match at all. It is cheaply made and I can’t believe this. Looks like it was put together in 3 days. Item is not as described or worth the price. Please DO NOT ORDER FROM HERE!!!! They have taken our money and we can’t do anything about it.

August 24, 2021
Unprompted review
Needlehole.com logo

Reply from Needlehole.com

This review is FAKE ""Not based on a genuine experience""
=============
We have contacted this person Maureen Rahman, he posted a fake review on our page and was unable to provide us with the below information, only provided us with his/her email: maureen.rahman@yahoo.com

=============
18/May/2023
=============
This review is fake,
You never ordered $700 kurta with Needlehole.com and I'm sorry to hear about your disappointing experience with the $700 kurta you ordered with whoever else.

If you ordered the kurta with us, We kindly request that you reach out to our customer service team at WhatsApp: +18622180556 with your order details and specific concerns.

Please provide us with the below information if you are a real customer
1. Order number
2. Order confirmation email
3. All the email conversation screenshots you did with us
4. OR All the WhatsApp conversation screenshots
5. Link of the $700 kurta you ordered from our website
6. Pictures of the $700 kurta you ordered
7. DHL tracking delivery document and tracking number.

Rated 1 out of 5 stars

This company is a fraud please do not…

This company is a fraud please do not order anything from these guys especially if your from the Uk. I liked a few outfits so I emailed them with my details they replied to me on whatsapp. I asked them how to I order etc they have no outlet at all and fail to provide any address. At 1st they said they have office in Liverpool then they said we are from Pakistan. Once I searched them up I quickly found out they were misleading customers. When I mentioned to report them they threatened me on my whats app. This company is a shamble all the reviews are made up. I also messaged one customer who did order from them and unfortunately nothing ever arrived.

May 7, 2019
Unprompted review
Needlehole.com logo

Reply from Needlehole.com

This review is ""Not based on a genuine experience""
We tried to contact this person several time but he/she not responding
We are declaring this is FAKE REVIEW
==========================
Waheed was unable to provide our customer details he sent a message to him/her about the never arrived delivery
==========================
Waheed Hussain,
+44 7874 942121
We have clearly mentioned that on our website about us page https://www.needlehole.com/aboutus/

Rated 5 out of 5 stars

Excellent quality and great service.

My best friend is from Pakistan and it was her wedding last month. She mentioned Needlehole as she and her family had been dealing with them for years. All of the 3 bridesmaids and my friend, the bride, got our wedding outfits from them. They were fabulous. Excellent fabrics, all embroidery and embellishments were done by hand, and we received an excellent customer service. Everything was delivered on time.

I will highly recommend them as we had no issues whatsoever.

If they had an outlet I am sure they will have a lot more business but when I asked them they told me that not having an outlet reduces a lot of overheads and hence allowing them to keep prices lower.

May 7, 2019
Unprompted review
Rated 1 out of 5 stars

BEWARE!

BEWARE!! Needlehole raises a lot of red flags.. I wanted to make a bridal dress.. asked to pay cash.. they don't accept cash payment and do not want to meet in person.. they also do not have a showroom or even an office and are unwilling to give their postal address.. make sure you know what you are doing before making business with them...

February 24, 2019
Unprompted review
Needlehole.com logo

Reply from Needlehole.com

This review is fake and ""Not based on a genuine experience""
======================
Mr. Serzad we have checked the whatsapp conversation of your wife Rookshar her whatsapp is +230 5885 5137 and cannot find the above mentioned conversation in the whatsapp chat.
The person Serzad Phone +230 5922 2615

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