Banner for Neighbor
Neighbor logo
Visit website

Neighbor Reviews 1,299

•
TrustScore 4.5 out of 5

4.6

Moving and Storage Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 540 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and accommodating nature, making interactions pleasant and efficient. The service provided is frequently described as excellent, with many people appreciating the ease of finding convenient locations and the quick response times from hosts. Reviewers also highlight the positive user experience, noting the simplicity of the process and the reliability of the storage options. However, some customers also noted issues with communication, mentioning slow or inconsistent responses and a lack of clarity regarding account suspensions or listing distinctions. A few people experienced problems with incorrect addresses or last-minute changes to their storage arrangements, leading to inconvenience.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, responsiveness, and accommodating... See more

Location

Reviewers mention positive feedback about location. Customers frequently praise the convenience and safety of... See more

User experience

Customers had positive experiences with user experience, finding the application easy to use and... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the helpfulness and... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We needed an unconventional storage for two 16 feet kayaks that was close to where we lived. This space worked out very well, being SPACIOUS, SAFE and having FLEXIBLE access. We used the space for... See more

Rated 5 out of 5 stars

Kevin’s private parking lot is highly convenient and very reasonably priced. The location is ideal, access is easy, and the whole setup feels secure and well-managed. Kevin himself is great to work wi... See more

Rated 5 out of 5 stars

I stumbled upon Neighbor when I was searching for a spot to store my trailer before a move. I found Eric in Owings Mills and was able to store the trailer the following day with greater ease and at a... See more

Rated 5 out of 5 stars

Nichias was a blessing and helped us out with parking our vehicle on short notice. He is very kind and very accommodating. Nichias was quick to respond and easy to communicate with. His excellent pe... See more

Company details

  1. Moving and Storage Service
  2. Parking Garage

Written by the company

Neighbor is a peer-to-peer storage and parking marketplace that connects people with unused space to people in need of storage. Through Neighbor, property owners turn their garages, empty lots, storage spaces into extra monthly income while renters are given a flexible and affordable storage or parking alternative.

Moneyback Guarantee

Book with Confidence

Have peace of mind thanks to Neighbor's free 24-hour moneyback guarantee. Receive a full, 100% refund if you cancel within 24 hours after reservation approval.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Camper Storage

I had a camper that I couldn't store at my residence. Having checked out the standard storage facility and RV dealer locations, I was told about this website from a friend. I found the perfect place to store my vehicle with an awesome host for a fraction of what it would have cost otherwise. I couldn't be happier and would definitely recommend to anyone in a similar situation.

January 2, 2026
Rated 3 out of 5 stars

Overall, a very positive experience.

The renters I've had have all been great and the payout experience from Neighbor has been very reliable. I rarely seem to have more than one renter at a time, though. I wish there was more Neighbor could do to promote my space and attract renters.

January 1, 2026
Rated 5 out of 5 stars

Renting Space:

Renting Space:
I chose this site to rent two spaces in my yard. So far it's been very successful. Neighbor got me just what I was looking for. The renters are great! Payment comes on time. No problems!

December 31, 2025
Rated 5 out of 5 stars

Great place

We have a 37ft RV and tow behind. It was a great spot about 35 minutes from airport. The host was great at all communication.

December 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look