Nelson's Treats  Reviews 190

I ordered some birthday biscuits for my pooch’s birthday. It was a bit last minute on my part and I posted a message asking if it was possible for them to be delivered to me before Friday. Absolutely thrilled that they went out of their way and hand delivered these today, thank you so much. The biscuits look amazing ❤️❤️

Amazing dog biscuits and lovely person!!

100 percent the best dog treat company out there. Great quality value for money and great for the dog

Amazing company! Really responsive. Lovely jubilee biscuits.

Good variety and delivery times as stated.🤝

Amazing from start to finish! Tom is honestly the kindest and most helpful owner of a business i've brought from. Nothing is ever too much trouble. Thank you!

Iced products are cute and inventive, a colourful, seasonal variety of tasty biscuits given throughout the year. Friendly owner, and my dog loves getting things from Nelson's Treats. 🥰 Even if it's just the mini doughnuts!

Gorgeous biscuits. I love that I can get wheat free treats. Baxter and I both love opening his monthly treats package.

No reply to my email when I had questions after I had bought it, but able to use the same email to ask me a delivery question. That’s terrible customer service so will not be returning here!!
Did not listen to the instructions I wrote for my cake order, did not include the number!
Cake was tiny, very misleading.

Thank you very much for sending these delicious treats! Our pug loved them and also the box was beautifully presented

Lovely birthday biscuits, arrived in plenty of time thoroughly enjoyed by Woody !

Tom always smashes it outta the park with his icing skills. He's friendly, easy to talk to about products, etc, and deliveries are well packaged. My dog definitely loves a delivery from Nelson's Treats!

These are brilliant biscuits and every single box we have ordered have been to the same high standard and our pup loves them! Tom is also such a lovely human and incredibly accomodating, with such an eye for detail and willing to try new things.

We loved our order of delicious treats! Especially the western themed products!

My dog absolutely loves your biscuits! Every time I open the bag, she would give the biscuit extra sniff. The biscuits are not only super tasty (according to her excited crunching) but also so pretty and cute (especially the limited labubu biscuits)
they look like little treats made with love. I really appreciate the quality and care that clearly goes into each batch. It’s become our go-to biscuit shop. Highly recommend to any fellow dog pawrents!

Amazing dog baker, talented and so many ideas and so much to choose from the cakes and cookies at the best I've seen.

Customer service is non-existent! I ordered some Easter treats in March, with a dispatch date of 15th April. I was a little worried with this because Good Friday/Easter weekend started on the 18th. I saw that Tom had been unwell with emergency surgery and I offered to cancel my order to take the pressure off of him but he said there was no need. Come the 17th I still hadn’t recieved a dispatch email so I sent him an email, and had my dispatch email the following afternoon, but still to this day (now 1st May) I still haven’t had any response to my email or my instagram messages!! My order eventually arrived on the 22nd April, so after Easter! And 2 of the biscuits were broken!! Highly disappointed in the service and I will not order from them again.

Amazing cake & biscuits. Great communication and understanding from the company when there was a delay due to Royal Mail.

The cutest treats!
And love that the ingredients list is short making these treats quite healthy too! Perfect! X

Fabulous personalised birthday cake as always ! The attention to detail is just beautiful, too good for my dog to even eat ! But he very much enjoyed his cake, and it lasts a long time too so it doesn’t all have to be eaten at once. Highly recommend !

Great treats, brilliant customer service from Tom as always.