NematodesDirect.co.uk Reviews 

419
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company, frequently sharing their deep satisfaction with the overall results. Customers frequently praise the exceptionally speedy delivery service and the user-friendly website that always makes purchasing items completely straightforward. Many people note that the natural products work wonderfully against common pests like garden slugs and indoor fungus gnats. Some people were dissatisfied with occasional delivery delays, missing tracking updates, or unexpected stock issues causing extended waiting times. A few consumers also mentioned that applying the liquid solution can sometimes be physically demanding and requires very careful measuring.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing great satisfaction with effective... See more

Service

Consumers find service to be positive, highlighting fast, efficient, and prompt support. Reviewers frequently... See more

User experience

Clients share positive opinions on user experience, noting that the website is straightforward and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased some nematodes for treatment of fungus gnats in our house. We tried everything else to eliminate the vast quantities of black flies emerging from our house and tried the nematodes as directe... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, no problems with ordering or delivery. Clear instructions, easy to use, definitely a useful tool in the control of fungus gnats indoors, although not a stand-alone 100% cure. Not... See more

Company replied

Rated 5 out of 5 stars

Been using this company for years. I use the slug nematodes and they make such a huge difference. I tend to use them spring and summer using three applications and that protects my young seedlings and... See more

Company replied

Rated 5 out of 5 stars

This was the last ditch attempt to rid my cottage of these troublesome tiny flies, and it worked! Arrived as promised well packaged, clear instructions, however did stuggle with the dosage as prod... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Fresh Nematodes sent direct to your door. When ordering from Nematodes Direct your order will be sent by 1st class post - ensuring you receive your nematodes in the very best condition possible.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

419 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(419)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Goodbye Vine Weavil

Every year a reminder.
Every year good service.
Every year the nematodes do the job!

October 13, 2024
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear Frank,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Great Service

The ordering and delivery of the nematodes was quick and efficient. I now have to wait to see if the dreaded vine weevil have been found by the nematodes and dispatched as promised!

September 10, 2024
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear Mrs Wills,

Thank you for the review, its very much appreciated.

Kind regards

Samantha

Rated 5 out of 5 stars

Nematodes arrived on time and…

Nematodes arrived on time and instructions very clear
I have no idea whether they are working… hopefully the lawn will be better next year !

September 10, 2024
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear Lesley,

Thank you for your review, its very much appreciated.

Kind regards

Samantha

Rated 4 out of 5 stars

Use these every year

Use these every year, a lot better but they don't get rid of slugs. Dirty little things are greedy and I'm sure they come from the neighbours.

August 11, 2024
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

August 12, 2024
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear Norma,

Thank you for your review and feedback, its very much appreciated.

Kind regards

Samantha

Rated 4 out of 5 stars

Good customer service

Having had difficulties in making online payment, one of your staff very quickly responded to my query and enabled the order to go through.

August 11, 2024
Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient, as always.

July 13, 2024
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear Alison,

Thank you for your review and feedback :)

Its very much appreciated.

Kind regards

Samantha

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Fast service and powerful Nematodes, many thanks :)

July 13, 2024
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear Ewan,

Thank you for your review and feedback, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Great Service.

Great Service., will buy again.

July 12, 2024
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear Steve,

Thank you for your review and kind feedback, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Prompt delivery though still waiting…


Prompt delivery though still waiting for the second purchased nematode batch.
Very prompt slug killing within 4 days of treatment administered to beds affected. Pleased with the result but need more rapidly please. I requested and paid for 2 batches on date below. Only one has arrived. The next is now due. Please expedite

June 10, 2024
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear David,

Thank you for your review.

You apply Nemaslug every six weeks, so these are your shipping dates - w/c 10th June and w/c 22nd July.

I hope that helps.

Kind regards

Samantha

Rated 5 out of 5 stars

Excellent product and service

Used these several times and they always work brilliantly. Just follow the instructions properly and give it time. One time I did need to repeat the application. Fast delivery. Recommend.

June 10, 2024
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear John,

Thank you for your kind review and feedback.

Its very much appreciated :)

Kind regards

Samantha

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