NematodesDirect.co.uk Reviews 

419
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company, frequently sharing their deep satisfaction with the overall results. Customers frequently praise the exceptionally speedy delivery service and the user-friendly website that always makes purchasing items completely straightforward. Many people note that the natural products work wonderfully against common pests like garden slugs and indoor fungus gnats. Some people were dissatisfied with occasional delivery delays, missing tracking updates, or unexpected stock issues causing extended waiting times. A few consumers also mentioned that applying the liquid solution can sometimes be physically demanding and requires very careful measuring.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing great satisfaction with effective... See more

Service

Consumers find service to be positive, highlighting fast, efficient, and prompt support. Reviewers frequently... See more

User experience

Clients share positive opinions on user experience, noting that the website is straightforward and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased some nematodes for treatment of fungus gnats in our house. We tried everything else to eliminate the vast quantities of black flies emerging from our house and tried the nematodes as directe... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, no problems with ordering or delivery. Clear instructions, easy to use, definitely a useful tool in the control of fungus gnats indoors, although not a stand-alone 100% cure. Not... See more

Company replied

Rated 5 out of 5 stars

Been using this company for years. I use the slug nematodes and they make such a huge difference. I tend to use them spring and summer using three applications and that protects my young seedlings and... See more

Company replied

Rated 5 out of 5 stars

This was the last ditch attempt to rid my cottage of these troublesome tiny flies, and it worked! Arrived as promised well packaged, clear instructions, however did stuggle with the dosage as prod... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Fresh Nematodes sent direct to your door. When ordering from Nematodes Direct your order will be sent by 1st class post - ensuring you receive your nematodes in the very best condition possible.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

419 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(419)

55 reviews in the last 12 months

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Rated 3 out of 5 stars

Purchased chafer grub nematodes with an…

Purchased chafer grub nematodes with an applicator.
Applicator turned out to be a Miracle grow hose end feeder which I could have purchased elsewhere for £10 less. This should be shown in the picture and described as such on their site!

September 21, 2023
Unprompted review
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear David,

Thank you for your review.

I am sorry you are disappointed. It does state Miracle Gro in the description on the website –

This Hose End Feeder is ideal for applying Nemasys Nematodes.
The 'Miracle-Gro Hose End Feeder' has been tested and approved for applying the Nematodes listed below by Nematodes Direct and can also be used for applying liquid feed to plants and lawns.
It simply attaches via standard hose-pipe connector (not included) and features both a rose head and jet spray as well as an on / off switch for water flow.

With these sundry items we can not compete with stockists like Amazon and there prices fluctuate daily, so whilst they might be £14.99 today, they might be £25.99 tomorrow. We are charged a flat rate, but be assured we have not put a £10.00 increase on ourselves.

Kind regards

Samantha

Rated 1 out of 5 stars

Ordered Nematodes for Sciarid flies

Ordered Nematodes for Sciarid flies. Small black flies feeding on roots of plants. I had chillies growing since the end of December. Once I spotted the flies and I decided to buy nematodes to save my chillies. I ordered from this company and paid around £13, it didn’t arrive for a week, so I contacted them via email; they say it was posted and I should wait a little longer. The sun’s been shining and the weather was mild for February. About 10 days later it arrived with one week left for it to expire and it’s been sitting somewhere in a Royal Mail office
There was about half a tea spoonful of nematodes in the package. Instructions said my package is enough for 45square meters. I used it on my plants, but it didn’t bother the flies, I don’t have many chillies standing and lost m money, I am not a happy customer.

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

I have a problem with leather jackets…

I have a problem with leather jackets contacted you and spoke through email to a lady called Samantha, from the off she was extremely helpful and very knowledgeable and gave me all the information I needed to make the right decision on what I should purchase, well done her, I have purchased an amount of Nematodes and will buy more in August and next year, so thank you Samantha for dealing with my constant emails and getting me to where I needed to be, your company is lucky to have you.

March 3, 2022
Rated 1 out of 5 stars

The wrong product arrived treatment for…

The wrong product arrived treatment for slugs and not vine weevil.

March 2, 2022
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear Martin,

Thank you for your order with Nematodes Direct and thank you for taking the time to leave us a review.

I can confirm we did send the correct product to you - a copy of your order is below, which is for Nemaslug, not Vine Weevil -

Purchased products 1
Date Name Quantity
15-02-22 Nemaslug - 100 sq.m (Underglass usage)

Kind regards

Samantha
Nematodes Direct

Rated 5 out of 5 stars

Highly recommend nematodes

I had tried lots of ways to get rid of fungus gnats using traps, gravel on top of soil, keeping soil dry etc but nothing worked. The nematodes have worked really well & finally got rid of them & I will definitely buy these again if/ when they reappear.

January 23, 2022
Rated 5 out of 5 stars

Happy with the service and product

Happy with the service and product, planning to repurchase every six or so weeks to keep on top of the slug issue! Not looking to completely eliminate the little darlings, just keep to a tolerable level in the polytunnel as no natural predators can access (flower farmer)

January 21, 2022

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