nemo Reviews 338

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpfulness, making the planning process smooth and enjoyable. People frequently highlight the outstanding service, noting that every detail of their holidays, including logistics and transfers, was meticulously planned and executed, leading to seamless and stress-free experiences. Reviewers are particularly impressed with the choice of locations and accommodations, often describing them as incredible and perfectly suited to their desires. The booking process is also frequently mentioned as being easy and efficient, with the team truly listening to individual preferences and delivering tailored itineraries that exceed expectations.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, with many customers praising the seamless planning process... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Reviewers mention positive feedback about service, highlighting the personalized and tailored approach from... See more

Location

Customers had positive experiences with location, praising the thoughtfully chosen destinations and amazing... See more

Booking process

Clients share positive opinions on the booking process. Many reviewers found the planning and booking process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked a last minute South Africa adventure to Cape Town and safari in Kruger with Nemo and the whole trip was executed with tailored precision and attention to detail despite the extreme short noti... See more

Rated 5 out of 5 stars

Nemo organised us an absolutely amazing holiday in Kenya and Pemba. They helped us narrow down what we wanted to do with our time and found us two perfect places which suited us. The organisation, l... See more

Rated 5 out of 5 stars

From the very beginning, the team was fantastic in helping us curate our dream honeymoon. Christabelle, our primary point of contact, was incredible—she truly left no stone unturned to ensure every de... See more

Rated 5 out of 5 stars

We booked our honeymoon to South Africa and Mauritius through Nemo, and it was truly the trip of a lifetime! Every part of the journey was perfectly planned, from start to finish. The 3-day safar... See more


Company details

  1. Travel Agency
  2. Boutique Hotel
  3. Cultural Tours Provider
  4. Luxury Hotel
  5. Tour Operator

About nemo

Written by the company

Extraordinary trips for life's big moments

Hero-Wordmark-Dark-Green

It starts with your travel goals. We listen. Then we collaborate, not dictate. This subtle shift allows our experts to create an itinerary as unique as you are.

New-H1-Image-2 Explore our world
1
Built for modern travellers.
By blending tech with global travel expertise, we give you choice, control and confidence.

5
Your perfect itinerary.
Your expert listens to your travel goals and budget, using their insider knowledge to plan the perfect itinerary with you.

2
A carefully curated portfolio.
We take time to handpick every hotel and experience, guaranteeing quality.

3
Honeymoon gifting page.
Friends and family can contribute to your big trip via our platform... perfect for room upgrades and extra experiences.

4
Elevating your trip.
Our concierge team go the extra mile to give you a truly personalised experience.

Our Destinations Meet Your Experts Honeymoon Guide

Contact info

5.0

Excellent

TrustScore 5 out of 5

338 reviews

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Rated 5 out of 5 stars

Excellent trip to Northern India

Nemo organised a great trip to northern India for us at relatively short notice and the planning and execution were excellent. Good value too. The booking team were very knowledgeable and had some good tips. All the information was on the Vamoos app which was useful during the trip. We would highly recommend.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

From start to end Nemo were fantastic

From start to end Nemo were fantastic. We trusted them with our honeymoon and they exceeded all of our expectations. The trip was seamless and felt so special. The best 2 weeks of our lives. Emma and the operations team were so patient and went above and beyond to make sure we were getting exactly what we wanted from the trip. The hotels we stayed at were the best we've ever stayed, and all the food and trip recommendations were perfection. Nemo took all the stress out of, not only planning, but also the execution of the holiday. I could relax from the second we landed in South Africa, to the second we got home, everything kept getting better and I could actually get excited about the holiday instead of worrying about the logistics of it all. We could not recommend Nemo enough.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible from start to finish

Incredible from start to finish! Would highly recommend them as a company. On the pricy side but they don’t leave anything unturned and do absolutely all of the ground work. We used it for our honeymoon and it was everything we hoped and more.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

We had the best honeymoon in Indonesia…

We had the best honeymoon in Indonesia planned by Nemo. From the planning, to changes, to on the ground, their team and local partners provided amazing service. The hotels they selected were quiet luxury mixed with activities of adventure, culture, and relaxation. We would never have found some of the hotels they picked that were amazing. You won’t be staying at big name hotels and we loved that, but you’ll be getting a luxurious and more boutiquey experience. On the trip, we were so pleasantly surprised to have a private local guide and driver take us around everywhere that was coordinated by Nemo. When we wanted to make changes to the itinerary or add in special things like dinners or massages, they quickly coordinated it all for us. The app they use once you’re on the trip was so easy to use and well organized which made it so easy to know what your plan was for the day, what to pack, etc. we had the best experience with our Nemo honeymoon and would 100% recommend using them. We will definitely be using them again.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great travel agency

Great travel agency! They offer a more tailored, bespoke service and were absolutely amazing in organising my trip to Vietnam. Everything was flawless!

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Zimbabwe and South Africa - April 2026

Me and my partner were recommended Nemo by our friends who had booked their honeymoon through them. We could not have had a better experience! Josh and the team are professional, knowledgeable, friendly and really took the time to get to know us and understand what we wanted from our holiday. They went above and beyond to find us our ideal accommodation and experiences. They also made a trip of a lifetime happen within about 10 weeks of us approaching them which we didn’t think would be possible. We definitely recommend using Nemo and will 100% be using them again ourselves in hopefully the not too distant future!

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Nemo were extremely helpful

Nemo were extremely helpful, friendly and professional. They took time to understand exactly what we wanted and really nailed it in terms of accommodation, activities and logistics. The support throughout was seamless and professional and the additional touches like champagne and massages made the whole thing very special. I’d highly recommend Nemo to anyone planning a trip.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Nemo for an unforgettable honeymoon

We were really sceptical about “needing” to use a travel agent before booking our honeymoon, but in all honesty, I think we’ll find it hard not to use Nemo for holidays going forward.

It was an absolutely seamless experience from beginning to end for our trip to South Africa and Mauritius. Having been on safari before, I had very high expectations and specific requests to balance with a tight budget and school holiday dates. From the get-go, Christabelle made the whole experience feel incredibly easy and personal.

Nothing ever felt like too much of an ask, and the team were especially responsive and accommodating when we needed to move our trip by a few days.

We really felt our budget was well spent, and the memories we’ve come back with have exceeded all expectations. Could not recommend them enough!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

The honeymoon of dreams

August/September 2025 Honeymoon of our dreams! Nemo Travel really excelled themselves with this one, absolutely everything was perfect and it really was the trip of a lifetime. We also used the honeymoon funding through the website for our guests which allowed them to view our itinerary without any hidden costs.

We visited various parts of Kenya and Tanzania, the logistics for us was far too complex to even consider doing it ourselves. Every single part of our trip was taken care of, wee had absolutely no issues and floated through our safari & beach dream from start to finish with complete ease. We met the most amazing people on route and I am so thankful to this team for making this trip so special. We had our completely itinerary located in their handy app along with all travel documents, Nemo also supported us with visa issues when we were having some travel navigating the website and sent reminders to ensure that everything was up to date before our travels. We would use Nemo time and time again after our experience. Thank you all for making our trip the best for us yet!

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

They were great from start to finish

They were great from start to finish. Really listened to our requests and put together a really brilliant trip within our desired budget - impressed they worked to that as opposed to immediately going to the max budget. Would absolutely use them again.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

American couples seamless Colombia honeymoon experience with Nemo Travel

We had an incredible experience working with Nemo for our trip to Colombia in March 2026. From the very beginning, they stood out compared to other agencies we considered—offering something more boutique, personalized, and tailored to a younger couple like us rather than a traditional, one-size-fits-all itinerary.

I will say, we were initially a bit unsure since Nemo is UK-based and we are American, and there weren’t a ton of reviews from U.S. travelers at the time. That said, everything was absolutely perfect and we had zero concerns in the end—it exceeded our expectations.

The planning process was seamless. After an initial call with our travel expert, Eliza, we received a thoughtful proposal with flexible options to customize, upgrade, or swap experiences based on our preferences. Communication was consistently fast and responsive—not just during planning, but throughout the trip as well, with 24-hour support on the ground and an easy-to-use app that kept us connected to their team.

Every detail of the trip felt special. The hotels were all boutique properties with exceptional service, and many of our rooms (or bungalows) even had private pools, which made the experience feel incredibly elevated. All of our excursions were private and we had fantastic English-speaking guides who made each experience smooth and enjoyable.

Logistically, everything ran flawlessly. All transfers were private, drivers were prompt (often early), and it was always clear who they were and who they were picking up. Nemo also coordinated our domestic flights, making the entire journey stress-free from start to finish.

One thing we especially appreciated was how helpful and reassuring the team was when we had questions about safety leading up to the trip. Given some regional concerns, they took the time to answer all of our questions thoroughly, which made us feel confident and excited heading into the trip.

Overall, our experience can best be described as personalized, private, and luxurious.

We would absolutely use Nemo again and highly recommend them to anyone looking for a seamless, elevated, and thoughtfully curated travel experience.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Exceeded all expectations! Unbelievable agents

From the first moment, the Nemo team were experts in communication. They understood our brief and worked really hard to find exactly what we wanted.

This is the first time we've used a travel agent and WOW have they exceeded expectations. From the choice of hotels, to the treatment we received throughout, the ease of logistics, we were treated so well and can't wait to book another trip with Nemo.

Highly recommend!!

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

FLAWLESS

FLAWLESS! Nemo were so fantastic I honestly began to worry they might be a scam, but NO, they really are the wonderful! The team thought of every single detail, answered all of my 5615656515 questions and made our honeymoon nothing shy of perfection!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent tour company

Great service from planning to returning home and throughout our stay. Planning was easy Rosie listened to what we wanted and came back with a great itinerary. Support throughout our trip was excellent couple minor issues fixed quickly without any hassle. Nemo are customer focused and exceeded our expectations thought out the booking process and our holiday. Not hesitation in recommending.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Can't praise Nemo highly enough

Can't praise Nemo highly enough. Efficient, friendly, professional, knowledgable and, most importantly, worked within our expectations, hopes and budget. Already recommended them to friends and would definitely use them again.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

The organisation and details from Nemo… southern India

The organisation and details from Nemo were superb we felt safe all was in control from start to finish. Their contacts and knowledge of the area we wanted to travel in was superb and the local guides and support offered was second to none. They fully undertood our interests and planned out trip with activities and places accordingly. My second trip with Demo and will certainly be using them again and would recommend to all. First class.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Sri Lankan journey

My friend and I travelled to Sri Lanka and Nemo did a great job talking us through possible itineraries and places to stay and putting together a lovely 12 day trip. Great hotels, all small and just what we wanted but definitely need to plan ahead as many of these properties are small. All hotels, from the "smartest" to the smallest were fantastic and our drive/guide was excellent. For a trip like this thoroughly recommend having the expertise and support from a great customer service business and Nemo really did a great job

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

nemo organised a wonderful trip. nothing was too much trouble and everything went very smoothly. Harriet who planned our trip with us was insightful and patient. Nothing was or even felt like too much trouble. Don't take my word for it, contact them and find out for yourself

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Booking with Nemo is worth it for…

Booking with Nemo is worth it for planning a trip of a lifetime. We went to Kenya for our honeymoon and they got it so right at every point. We loved it. We were wondering if it was worth using an agent v. booking ourselves - for a trip like this with logistics, safety and relaxation as top priority it was money well spent and we'd do it again.

We are very grateful for their support across the pre-booking and trip, including helping us navigate getting stuck due to an air traffic strike in Nairobi. Would use Nemo again for a big trip with multiple parts, off the beaten track. Travel experts are very knowledgeable but you need to act quickly as we ended up losing a few accommodations we wanted.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Namibia and Victoria falls holiday

Superb from planning to support during the preparation and by the partner whilst on the trip to Namibia and Zimbabwe. They listened to what we wanted and planned an amazing holiday, paced perfectly. The hotels were absolutely lovely. One of our top holidays ever. Thank you team Nemo.

January 29, 2026
Unprompted review

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