Neomachi Reviews 

869
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent materials and durable designs that often withstand multiple washes. Many people appreciate the unique and appealing designs, finding them comfortable and well-made. Reviewers frequently highlight the fast delivery and efficient order processing, along with responsive and helpful customer service that quickly resolves issues. However, some customers also noted that sizing can be inconsistent, particularly for hoodies, often recommending sizing up for a preferred fit. A few reviewers mentioned receiving incorrect sizes or items, which required further communication with customer support.

What people talk about most

Product

Consumers find product to be positive, with many expressing high satisfaction with the quality, design, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the solid quality, stylish designs, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the swift and fast delivery... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction and a desire... See more

Customer service

Users describe positive interactions with customer service, with many reviewers giving it a 10/10 and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good quality articles, beautifull designs. Warning, the T-shirt are sized properly, but the hoodies size really small, take at least one size bigger than what you're used to with other brand.

Rated 4 out of 5 stars

I love the design which Is why I ordered a T shirt and hoodie. I assumed, due to the price that they would be made from premium, more heavyweight material however on receipt of the goods I was disa... See more

Rated 4 out of 5 stars

Amazing designs, great delivery and good products. As described the size is a neat fit and should be over-sized for a more casual style.

Rated 4 out of 5 stars

Hoodies are good quality, bright colors, stiff and soft cotton. Delivery into finland taked 14 days.


Company details

  1. Clothing Store

Written by the company

Neomachi is a cyberpunk/Japanese inspired apparel store that stands for high quality apparel, unique art, sustainability and a personal touch. They’re based in Amsterdam but sell their clothes all over the world. Neomachi draws its inspiration from Japanese, anime, futuristic and retro inspired themes. The designs are made from scratch by real artists. The idea is to produce quality clothes that are cool enough to stand out, yet subtle enough to be wearable on a daily basis. The t-shirts, hoodies and sweaters are made from 100% organic cotton.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

869 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(869)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

Really cool designs, good quality

Really cool designs and the quality is great. Shipping fee was pretty high even though I ordered over €160 the first time, but I believe they offer free shipping over €70 now.

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

First time order

First time order, arrived few days after 5 days but thats ok. Quality of the print is very nice and has gone through first wash with no issues.

The material could be a bit more thicker but this is my personal preference.

Looking to get one more soon, recomm3nd a lot for fans of cyber punk and alike.

October 6, 2023
Unprompted review
Rated 1 out of 5 stars

Designs are great but....

Designs are great, in fact they are amazing.

But the service and t-shirts are hot garbage. Takes much longer than expected to arrive (to UK). The t-shirts themselves are medium quality at best and they look faded after about 5 washes.

I really want this brand to be great, but they just aren't.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Cyberpunk wear for the future

Every piece I've ordered so far is of excelent quality. The base shirts and hoodies fit very well, are sturdy and feel good overall. The prints themself are awesome and unique in their design. The quality and longevity are very good, they don't wash off and look as new eben after years.

I really enjoy my pieces from Neomachi! The combination of great designs and awesome quality is very special and bot found often.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Hoodie and t-shirt of high quality and with bright colors.

I ordered a hoodie and a t-shirt, which arrived quickly. The fabric feels nice and judging with my amateur knowledge appears to be of good quality. I love the bright colors. Both pieces look like they are shown in the images. Usually I don't wear flashy coloured clothing but this style is really nice.
If they are long lasting clothes (which I cannot tell just yet), they are definitely worth the money. I would purchase again.

September 15, 2023
Unprompted review
Rated 3 out of 5 stars

Quality of the product was excellent

Quality of the product was excellent. Definitely advise going 1 size higher than your norm. Customer service was very disappointing though. Long waits/no replies, and order tracking lacks any meaningful info. Can track through Shop app but found that entire process utterly miserable.

September 26, 2023
Unprompted review
Rated 4 out of 5 stars

I love the T-shirts

I love the T-shirts! There was a problem with the delivery but eventually they solved it. Better late than never!

I will repeat, definitely.

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Nice products, shipping can take a week or so

Products were shipped quickly enough when i ordered for the first time, but in my opinion it's taking too long for my second order now.

The products are nice, but not perfect. All of their colors seem to have a little too much blue mixed into them. Colors like red/orange/yellow aren't as radiant as you would expect from their product-pictures because of this and purple looks more blueish.

It was good enough for me to buy a second time there though, so i would say just try it.

edit: got my zip hoody and really liked the quality

September 6, 2023
Unprompted review
Rated 2 out of 5 stars

after I wash the shirt

after I wash the shirt, the color starts to change and the drawing falls off. too bad it's a nice shirt actually

September 4, 2023
Unprompted review
Neomachi logo

Reply from Neomachi

Hi Mike,
I am very sorry about this. This actually sounds like a production error. Could you send us an e-mail at hello@neomachi.com so we can set this right?

Rated 5 out of 5 stars

Nice products, friendly customer service

The products I ordered look nice and their customer support is very friendly. I accidently ordered the wrong sizes and they made it easy for me to return the package to then get the clothing I ordered in a difference size. Would recommend highly.

August 14, 2023
Unprompted review

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