Neomesteren Reviews 177

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

I was unhappy with my B&O 3000, with master link, because it has no blue tooth and internet possibilities. Than I discovered NeoRadio and I am surprised that all the nice features that where availabl... See more

Rated 5 out of 5 stars

Had an issue connecting NEO TV. All credits to Rudi Petersen who guided and in the end concluded a replacement would be the best. Great service!

Rated 5 out of 5 stars

Excellent product - Neo7 (R2). Really pleased being able to continue using my Beolab speaker, B&O motorised stand and BeoOne with my new LG TV. Great support as well, thanks to Rudi, should you ha... See more

Company replied

Rated 4 out of 5 stars

I have fitted a Neo spacer for my Beovision 7-32 stand. Unfortunately, there was no clear mounting instruction available on either the Neo website or as hardcopy with the spacer. After two trial sessi... See more

Company replied

Company details

  1. Hi-fi shop
  2. Electronic Parts Supplier
  3. TV store

Written by the company

NeoMesteren blev stiftet i 2020 med det formål at udvikle, producere og sælge special tilpasninger og løsninger til udstyr fra Bang & Olufsen. Vi er en flok mennesker, som alle har været ansat på B&O eller har udviklet produkter til B&O. I øjeblikket er vi igang med 3 nye produkter, som kan genskabe glæden ved mange ældre B&O produkter. Udviklingen er i gang og det første produkt blev lanceret ved årsskiftet 2021


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

177 reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

NEO TV

Had an issue connecting NEO TV. All credits to Rudi Petersen who guided and in the end concluded a replacement would be the best. Great service!

March 26, 2026
Rated 2 out of 5 stars

Great quality, but really, really bad shopping experience

products seem good quality. However the fact that customer has to buy everything seperately at these prices makes for really bad shopping experience. when buying a neo box, the fact that its does NOT come with ALL the cables or it isn't stated in clearly that cabels are sold seperately and without actually printed installation manual makes everything worse. just a QR code that guides to website with all manuals you can find normally instead of the actual product manual. if the cables were standard and not propriertery it wouldn't be that big issue. but since BEO uses DIN to RJ45 cables that at least aren't sold in normal electronic stores makes not including such cable with a 410€ product feels like a scam by the intentionally seperating the necessary item to be sold seperately. The whole idea of helping people to keep their old still functioning and expensive beo products is great but then selling everything seperately makes extremely hard to recomend it to anyone. Then the advertising of multiple shipping partners but not letting customer choose, and locking them to single one without telling them why the other carriers aren't available, while charging +30€ for shipping in nordics doesn't help the experience. They advertise a spacer for the stnads but nowhere do they actually say that if TV is 70 inches or bigger that a vertical support, also sold seperately of course, is absolutely needed. the final cherry on top for poor experince was shipping time getting delayed by late posting of the package on friday so actual shipping time goes well into next week. they also claim to send regurlar updates on the delivery but I only receved single email that the package is on the way before going silent and just asking for review few hours after pick up. Also lack of anykind estimate if firmware timeframe when other TV brands would get support for the neobox 7 is pretty bad look.

March 12, 2026
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Reply from Neomesteren

Hello Anton

Thank you for your review and for highlighting the quality of the product – we truly appreciate that.

We are sorry to hear that your overall experience did not meet expectations. We would like to clarify a few of the points you mention:

Our solutions are used with many different Bang & Olufsen setups, which can vary significantly. For this reason, cables are not included as standard, so customers do not end up paying for or receiving cables that do not match their specific installation. We aim to clearly describe on the product page what is included and which cables may be required separately, and we will take your feedback into account to make this even clearer.

Regarding manuals, we have chosen digital guides via QR code to ensure that instructions are always up to date while also reducing paper usage. All manuals are available as downloadable PDF files on our website, so they can easily be printed if a physical copy is preferred.

With respect to delivery and tracking, we are sorry if the communication was not clear enough. A tracking link is provided, and we continuously look at how to make this information more visible and informative.

In terms of compatibility, we are continuously working to expand support for additional TV brands. We agree that setting clear expectations around this is important, and it is something we are actively improving.

If you would like, we would be happy to assist you directly with your setup or any questions – you are always welcome to contact us.

Thank you again for your feedback – it helps us improve both our products and the overall experience.

Kind regards
Neo Mesteren

Rated 4 out of 5 stars

I was unhappy with my B&O 3000

I was unhappy with my B&O 3000, with master link, because it has no blue tooth and internet possibilities. Than I discovered NeoRadio and I am surprised that all the nice features that where available when I bought the B&O are also available after installing the NeoRadio.
The manuals for installing the kit could be improved.

March 9, 2026
Rated 5 out of 5 stars

Beovision 2.0

I firstly purchased a first kit to renew my old 7.55 by adapting a Oled 5k screen. It is so beautiful and cool that I decided to modify two other 7.40. It's just the best way I know to modernise the old b&o to a modern TV and to preserve the sound and design quality of the original one

January 9, 2026
Rated 5 out of 5 stars

VESA bracket

Ordered VESA bracket, Spacer and Tilt Stop for mounting LG C5 on BV 7-40 stand. I had a Chat with a great supporter that help me confirming the right items. Got it assembled and it looks great

January 5, 2026
Rated 5 out of 5 stars

Quick and easy

December 15, 2025
Neomesteren logo

Reply from Neomesteren

Thank you, Gitte!
We’re happy to hear that your experience with Neo Blue AUX was quick and easy.
Thank you for choosing NeoMesteren, and enjoy your setup!

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