NeonPilgrim is topnotch in the area of customer service. I ordered a neon wedding sign to be used for my daughter's bridal shower and wedding. The first sign was lost in delivery. We put in UPS claims... See more
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See what reviewers are saying
I love my sign and Anna was very responsive and helpful answering any questions I had in advance of placing the order.
Very happy with my purchase from Neon Pilgrim. Good communication and design tools for custom signs. I haven’t had my sign long enough to review the durability of it but the quality everywhere e... See more
I’m am SOOOOOOO in love with our sign! Neon Pilgrim delivered exactly what I wanted...I couldn’t be more happy with how it turned out! I definitely shopped around for prices & they were the cheapest &... See more
Company details
Written by the company
Creating neon signs since 2016. Make your light delightful!
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- +447441425148
- info@neonpilgrim.com
- neonpilgrim.com
Great Customer Service
I love my sign and Anna was very responsive and helpful answering any questions I had in advance of placing the order.
August 23, 2022
Topnotch Customer Service!
NeonPilgrim is topnotch in the area of customer service. I ordered a neon wedding sign to be used for my daughter's bridal shower and wedding. The first sign was lost in delivery. We put in UPS claims on both ends - shipper and receive and never heard anything. NeonPilgrim contacted me and told me they were making another sign to make sure we had it for the shower. The sign is beautiful and will be enjoyed for years to come.
August 10, 2022
Great team and service!
Customer service was amazing! They contacted me about my typo and made updates to my order! I received the sign a lot sooner than expected! 10/10 recommend!
June 8, 2022
Future returning customer
The only “issue” I had was I was given the wrong tracking number so I thought my sign was sent to a different state but after communicating with you guys it was resolved & my sign came in perfectly, definitely ordering again.
March 31, 2022
We love the neon light we bought for…
We love the neon light we bought for our son’s 50th birthday and it arrived in a timely manner. It was a last minute purchase and I let them know we needed it by end of month and we got it , very satisfied !!!
March 9, 2022
Super high quality and exactly how the…
Super high quality and exactly how the site preview was! We absolutely love it.
November 4, 2021
So much better than expected!!
This neon sign is absolutely amazing and far surpassed my expectations. It was easy to hang on the wall and the clear cord is much less noticeable than a black one would be. Very happy! 10/10 would recommend!
October 5, 2021
Reply from NeonPilgrim
Hello Rumeysa,
We apologize for the delayed response once again.
The order has been delivered with a delay of 2 weeks (problem occurred from the express company side) and a partial refund of 20% from the order total has been sent.
Kind regards,
NeonPilgrim team
Wedding Sign
Product came out amazing, we had a sign made specifically for our wedding and are pleased to keep it in perpetuity in our lives.
July 28, 2021
Received the sign in great time
Received the sign in great time! - Love it!
May 17, 2021
Unprompted review
Such a great experience!
I can’t recommend NeonPilgrim enough! The design process for a custom sign was so easy and we even had someone from the company reach out to make sure everything was good to go before production. Production and shipping were fast and the final product is beautiful! It is everything we wanted and absolutely perfect for our wedding. Thank you NeonPilgrim!
May 4, 2021
Wedding Sign
I love my sign! Turned out exactly how I wanted it and it was delivered in about 2 weeks. I did reach out to them once with a question and never got a response but overall I still had a great experience.
May 3, 2021
Amazing!!!
Amazing!!!! Customer service was great! And the neon signs that i ordered are worth every penny
April 27, 2021
Excellent
Very happy with my purchase from Neon Pilgrim. Good communication and design tools for custom signs.
I haven’t had my sign long enough to review the durability of it but the quality everywhere else is great! I highly recommend getting the dimmer switch as it can be quite bright on the highest setting.
Thanks again! This sign will compliment our wedding decor very nicely.
April 12, 2021
Wonderful experience from start to…
Wonderful experience from start to finish! The end result looked amazing on our boxwood wall at our wedding! Would highly recommend!
March 31, 2021
The sign is absolutely beautiful n the…
The sign is absolutely beautiful n the a ride n Groom love it!!!! Thanks so much!!!
March 24, 2021
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