Neon Rose Store Reviews 172

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Everything I’ve ever got from Neon Rose has made my heart happy, their clothes are my krytonite! 😍 delivery is so speedy, often next day via Royal Mail which is top tier! And they plant a tree 🌳 wh... See more

Company replied

Rated 4 out of 5 stars

I really like neon Rose although I am probably not your normal demographic I'm an older woman. I love the longer dresses and the top's cardigans. Love some of the mini's but are to short for me. Love... See more

Company replied

Rated 5 out of 5 stars

I've brought quite a few items of clothing from Neon Rose Store now they always have really unique items with inclusive sizing! They've always been really high quality, as described with quick, effici... See more

Rated 1 out of 5 stars

I love the style of their Dobby dresses but the zippers are the actual worst. I have had one replaced and own two in different colours and both of them I need someone to zip me up in them because... See more

Company details

  1. Clothing Store

Written by the company

From it's root's in Summer to layering outerwear, Neon Rose's contemporary style translates into premium designed custom prints. striking silhouettes and separates. Designed by the in-house team, for clean lines and understated cool. Follow us @neonrosestore


Contact info

4.1

Great

TrustScore 4 out of 5

172 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Item even better than I could of…

Item even better than I could of imagined. Can’t wait to order from them again. Only sad because I really wanted a jacket from them for ages and I missed the boat and after seeing the quality of the dress I got I have major regrets not purchasing! So buy buy buy!

February 5, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Always had a fantastic experience with this company.
Clothes are affordable, are delivered on time if not faster than expected and can't fault the quality.

February 4, 2022
Unprompted review
Rated 3 out of 5 stars

Hit or miss

Hit or miss. The Dobby dresses are so cute but it's a 50% chance if you get one with a working zip or not. When replaced, the button loops fell off the first time I wore them. Even Shein is better quality...

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Items are all lovely and great quality! Delivery was fast, very happy with my order!

November 19, 2021
Unprompted review
Rated 1 out of 5 stars

No quality control and poor customer service

I bought a dress and requested an exchange for one without a broken zip. Neon Rose instead refunded the purchase without comment.

Then I repurchased the same style of dress in the hope that I would be sent one without a fault. I was sent a dress with the exact same issue - likely the exact same dress!

No quality control and poor customer service.

November 11, 2021
Rated 5 out of 5 stars

Lately one of my favourite affordable brands

I really love Neon Rose Store! Their outfits are so much my style! The designs are cute and the prices are affordable (with lots of discounts). However, my slight complaint is that the sizings are not always accurate. Sometimes my normal size becomes oversized or too tight in their sizing. And once I got a lovely dress that is super loose around the bust. Still, this only happens < 10% of my purchases and I would buy from them again.

October 18, 2021
Unprompted review
Rated 2 out of 5 stars

Poor quality, bad design

I ordered a blouse in my usual size and it was so small I couldn’t fit it over my head without some serious effort. Once it was on, it was far too tight over my bust and looked ridiculous. The material was thin and cheap.
I returned it straight away.

I also ordered a dress. The fit wasn’t great, baggy and awkward around the shoulders. Irritatingly, the zip would not close when I put it on. The dress was definitely not too small for me. It seems that the way the zip was constructed meant it only closed when the dress was lying flat - there wasn’t enough ‘give’ for it to close around contours.
Material still felt flimsy and prone to tearing.

All in all, would not recommend - poor quality and design.

October 5, 2021
Rated 2 out of 5 stars

3 dresses same size, arrived & fit totally different.

I bought three dresses all in the same size. They all fitted totally differently when I got them. One was at least two sizes too small, one was really short in the body but really baggy around the armpits and shoulders - weirdly so, and the last was extra big. It was an absolute mess and I won’t be buying from there again. I sent back two and kept the XL one. I don’t recommend them, especially if you are more than a size uk 12 because there’s no guarantee what you have got will fit you.

October 2, 2021
Unprompted review
Rated 2 out of 5 stars

Quality lacking

All my order arrived, which was good. However, my jeans were missing a back pocket and the craftsmanship could be better.

August 16, 2021
Rated 5 out of 5 stars

Fantastic service and amazing products

Fantastic service and amazing products! I recently bought a beautiful black dress off Neon Rose never using them before and oh my the dress is made perfectly and the material is so soft! Quick delivery as well can’t wait for payday for another dress!

August 14, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect dresses and experience!

I purchased the lilac check mini dress and the beautiful Floral Midaxi Dress, and they are both incredible! They came packaged perfectly and the dresses are to die for! Thank you again for such a pleasant purchase experience :)

August 2, 2021
Unprompted review

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