NeonsignLife Reviews 163

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

My sign is EXACTLY everything I had hoped for. I ordered it to hang up at our wedding reception and then eventually in our home. It is BEAUTIFUL. I cannot wait for our guests to see it as they come... See more

Rated 5 out of 5 stars

Shirley was FANTASTIC!!! When the sign came in a slightly different color than what I had ordered, she sent me a new sign in a different color no questions asked. And she was very responsive throu... See more

Rated 2 out of 5 stars

Company ghosted me while requesting to make a return after only a few messages back and forth. After confirming my order and even sending in a detailed video, I got zero responses. It seems to me they... See more

Rated 5 out of 5 stars

We'd previously gotten LED neon signs from Amazon for our supermarket, but decided to try NeonsignLife this time. Even though it's pricier, the quality is on another level. The signs are brighter, the... See more

Company details

  1. Neon Sign Shop

Written by the company

Custom neon sign retailer. Unique designs. Personal or business. Flawless creations. Extensive options. Innovative manufacturing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

163 reviews

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Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Coco is the Real MVP

Working with Coco was a breeze-always straight up and super helpful with any questions I had! The price is a bit higher than I expected, but that might be my own issue.

August 9, 2024
Rated 5 out of 5 stars

Top-Notch Comms & Fast Shipping

Communication was on point all the way through, from initial product questions to final payment. It shipped out a week early, and the sign's just stunning. Def recommend and would totally buy from them again.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a couple of signs for our biz…

Ordered a couple of signs for our biz and the whole process was a breeze. Quick responses, sick designs, fast shipping. Can't say enough good stuff about Neosignlife. Def recommend them if you need some quality signs!

July 31, 2024
NeonsignLife logo

Reply from NeonsignLife

Thx so great that you like it

Rated 4 out of 5 stars

Huge shoutout to Shirley

Huge shoutout to Shirley for rocking it on our project. She was all over the design and install details, super knowledgeable and pro. Needed it in a rush and it showed up way sooner than expected. Super pumped with how it turned out—big thanks!

August 1, 2024
Rated 5 out of 5 stars

Shirley was a total lifesaver

Shirley was a total lifesaver, guiding my daughter through her custom sign choices—from the text to the colors. Tip: grab the remote control, it’s a game-changer. Shipped super quick from Hong Kong, just heads up on a small customs fee, we got hit with about 8%. Prices are solid, much better than most out there. Already saving up for another one for my place.

August 1, 2024
Rated 5 out of 5 stars

Totally stoked about my neon sign from…

Totally stoked about my neon sign from custom Neon! Needed a quick tweak and Lottie was on it like lightning. Totally recommending for anyone's neon needs. My crews all over it and they're definitely hiting up Custom Neon next.

August 6, 2024
Rated 4 out of 5 stars

The customer service was prompt and…

The customer service was prompt and enlightening, delivery was swift, and the value for money was excellent. The quality of the product is apparent-it's durable. well-crafted, and matched our specification exactly, which I'd rather not detail here. I wish I could show a picture!

July 30, 2024
Rated 5 out of 5 stars

My neon sign from NeonsignLife is…

My neon sign from NeonsignLife is incredible! The service was fantastic, and they were accomodating with every change we requested. COCO was wonderfully efficient and friendly. Many thanks to NeonsignLife. They excel in every aspect.

August 6, 2024
Rated 5 out of 5 stars

Seamless Experience from Start to Finish

The whole process was a breeze! The proposal was clear and spot-on with the design. We had some small logo elements, and they still made them stand out, even though they were too tiny for actual neon. Everything turned out great, and customer service was super attentive!

July 23, 2024
Rated 5 out of 5 stars

We're thrilled with the quality of the…

We're thrilled with the quality of the neon sign we received from Neonsignlife. It arrived in immaculate condition and exactly as we ordered. The online ordering process was user-friendly, far surpassing other sites I've tried. I'll definitely return to this company for any future neon sign needs.

August 5, 2024
Rated 5 out of 5 stars

Superior Quality...

The quality of our neon sign exceeded my expectations. Our designer, COCO, was exceptional—always helpful and ready to assist during the entire process. She truly is a valuable member of the team. Thank you for such an outstanding product!

June 14, 2024
Rated 5 out of 5 stars

Highly Recommended...

I recently made my third purchase from Custom Neon LED signs, gradually replacing my older traditional neon signs. These new LED signs surpass the old ones in every aspect, making the transition well worth it.

July 4, 2024
Rated 5 out of 5 stars

Perfect Custom Neon Sign for Mum’s New Summer House

Wanted to surprise my mom with a neon sign for her new summer house. Was hoping to find something special for our family. Checked out some pre-made signs but nothing clicked, except a French Bulldog silhouette. We've got 3 long-haired Chihuahuas, so I sent a custom quote request with a silhouette I found on Google. Kat, a designer, got back to me in a few days with the perfect mock-up! The order arrived quickly, and the cotton candy color looks amazing against the dark wall. This is my second order from them, and first time doing a custom quote. Their expertise, efficiency, and customer care are top-notch. Highly recommend!

July 24, 2024
Rated 1 out of 5 stars

They just send what they want to send

I wrote a review, then they try to say that I’m the one trying to get free product and pretty much called me a scammer. Not in the least… I’m only asking for what I actually ordered. I sent screenshots of my order, they agreed to send the usb cable but my sign is NOT RIGHT. The first 3 letters of my sign aren’t the same color as the rest of the word. I sent pictures and video of this and they ignored me! I paid for the remote app capabilities… they sent me the little basic white remote instead. THEY are just taking peoples money and sending them whatever they feel like sending! I would LOVE to share pictures to prove my point but conveniently this review site doesn’t have the option to. 😒 BUYER BEWARE!!! lol but they still send me marketing emails. 🙄

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome sign for Gaming Area

They kept in touch throughout the process, which was great since it takes a while to make and ship. The final products is stunning-exactly what my husband wanted. The light is bright and vivid, and it looks amazing in his gaming area. It's super well-made and sturdy. I'll definitely be back to NeonsignLife for more signs.

July 18, 2024
Rated 5 out of 5 stars

Great Experience with NeonsignLife!

I got a neon sign for my house from NeonsignLife. I chose them because their online tool was awesome. I talked to a bunch of folks there, and they were all super helpful and professional. I needed the sign pretty fast, and it arrived even earlier than I expected. I'm really happy with the quality.

May 22, 2024
Rated 5 out of 5 stars

Perfect Addition to Home Bar...

We wanted to spruce up our home bar, so we priced out a custom sign. It wasn't cheap, but it was within my budget, so I ordered it. Coco, the designer, was awesome and super patient with all my questions. The sign arrived earlier than expected. The build quality and vibrant lights are top-notch. Definitely recommend them!

June 12, 2024

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