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Rated 1 out of 5 stars

I still haven’t received my order. I have sent 2 emails and neither one has been answered! To say I am disappointed is an understatement!

Rated 5 out of 5 stars

Excellent price, super easy to order and brilliant quality light my nephew loved it! Only thing I would say is there’s a slight lack in communication, for example dispatch email to let you know it’s... See more

Rated 5 out of 5 stars

I ordered a customized neon sign (indoor) for our upcoming video podcasts. Pre-sales questions were answered fast. Ordering the sign was uncomplicated via their web form. Production turnaround... See more

Rated 5 out of 5 stars

I was shopping around for a customised neon sign for a while but never ordered one. I came across Neonspace and their website looked good, the preview of my sign was exactly what I wanted and with the... See more

Company replied

Company details

  1. Neon Sign Shop
  2. Sign Shop

Written by the company

Welcome to Neon Space! Discover unimaginable bright ideas here! Create your own sign in seconds. Neon signs for weddings rooms, bars, restaurants and more. We beat all quotations. Rapid delivery. Free Dimmer System & Remote. 1 Year Warranty. No Custom/Duty charges. Affordable UK LED Neon signs. We allow for full customisation. Pick from over 50 elegant fonts and 12 vivid colors. Established in 2018, we are the professionals you can rely on when it comes to custom signs for you. We are proud to have been trusted by many businesses across the United Kingdom and individuals across the globe.. We want our service to do all the talking. We endeavour to provide phenomenal customer service and ease to purchase.


Contact info

4.1

Great

TrustScore 4 out of 5

20 reviews

5-star
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Rated 1 out of 5 stars

I placed a custom order with Neon…

I placed a custom order with Neon Space, including a picture of the two colour sign I wanted, and gave a written description also where I mentioned that it would be two colours. The sign was made up with only one colour and Neon Space have said that the only option is to buy a further sign. Poor attention to detail and terrible customer service.

April 16, 2022
Rated 5 out of 5 stars

Excellent price

Excellent price, super easy to order and brilliant quality light my nephew loved it!
Only thing I would say is there’s a slight lack in communication, for example dispatch email to let you know it’s in it way! But overall great and would definitely order again, in fact everyone in my family now want their own neon 😂

April 8, 2022
Rated 5 out of 5 stars

Amazing Custom Neon Sign

I ordered a customized neon sign (indoor) for our upcoming video podcasts.

Pre-sales questions were answered fast. Ordering the sign was uncomplicated via their web form. Production turnaround and shipping were swift. The sign itself is just great. We really love it!

Professional, lovely, and timely support. Great quality sign.

To recommend 100%. Thanks!

March 5, 2022
Rated 5 out of 5 stars

My 16year old son loves the sign a lot

My 16year old son loves the sign a serious amount! Very nice that’s you can alter the brightness/dim it. Glad we went for the bigger size. Easy to fix on the wall too.

January 14, 2022
NeonSpace logo

Reply from NeonSpace

Hi Jaspersen,

Thank you for the amazing review.

We are over the moon you are pleased with your recent purchase 🤗

Rated 5 out of 5 stars

Great service

Great service, they were super fast in responding to our initial enquiry. Very helpful and efficient with making changes and arrived promptly in great condition. We are super happy with the product and service!

January 4, 2022
Rated 5 out of 5 stars

10/10 service

Ordered a sign for my partner for Christmas! It is excellent quality and 10x better than I expected, great product with with an affordable price tag!
Had some issues with delivery (no fault of neon space), their customer service was excellent and were quickly on hand to help rectify any issues.

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

The Best in the industry!

This company went above and beyond for my order, especially Sunny. Placed the order and within a week it was all complete and already shipped out. I had placed it for a very special friend and needed to have a card sent with it as well and Sunny made that happen for me. He was very prompt when getting back to my emails. He is very professional and will make sure he caters to your needs. The sign came out exactly like I wanted. He went above and beyond and I honestly couldn’t have been more happier. Thank you so much Sunny and the Neon Space.

December 6, 2021
Rated 5 out of 5 stars

I’ll definitely be back again!

I was shopping around for a customised neon sign for a while but never ordered one. I came across Neonspace and their website looked good, the preview of my sign was exactly what I wanted and with the promo code they were offering I decided to give them a go. I’m so glad I did, the customer service was great, the shipping estimate about right and the sign is just brilliant!

November 13, 2021
NeonSpace logo

Reply from NeonSpace

Hi Kristy, Thanks for taking the time to leave us a review! We are so thrilled to hear that you are loving your NeonSpace sign.

Rated 5 out of 5 stars

The best purchase I’ve ever made

The best purchase I’ve ever made! Exactly what I needed to style my new home and getting lots of compliments. The customer service was on point! Answered all my questions and assisted me throughout the purchase.

Thank you NeonSpace 😊

October 31, 2021
NeonSpace logo

Reply from NeonSpace

Hi NK, Thank you for taking your time to leave us a review. We are glad to hear that you loved our service :)

Rated 5 out of 5 stars

Amazing staff

Very helpful customer service and great staff. Great experience form the start to finish. The turnover time was within 10 days which is shockingly fast as all the signs were made to my requirements. Perfect sign and amazing quality. Thank you.

October 27, 2021
NeonSpace logo

Reply from NeonSpace

Hi Amandeep, Thank you for the review. We appreciate your kind words. you welcome :)

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