Unbelievably bad customer service; I ve been waiting for over 50 days my order to eventually tell - after 4 emails I had send to them - that my order wasn't available and it is out of stock !!!! Now... See more
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Absolutely a fake company, totally scamming people. Ordered light 31st Dec ‘25 and no delivery. Sent several emails and they just fob you off with BOT emails promising delivery and refund, saying team... See more
Do not use this company. Purchased what was advertised as an entire decorative LED lit indoor plant with vase, reduced from c. $100 to $50. Received one battery operated LED twig - one stem. Company r... See more
Ordered a product on their website on 21st February; they haven't sent it to me or refunded me. Just a couple of AI replies. I am now making a dispute through my credit card. Fake company, stay away,... See more
Company details
Written by the company
Wij zijn Neora, een jonge startup en designstudio die designverlichting betaalbaar en toegankelijk maakt voor iedereen. Onze collectie combineert Scandinavische eenvoud met tijdloos minimalisme en wordt zorgvuldig ontworpen met duurzame, hoogwaardige materialen. Wij geloven dat verlichting meer is dan alleen praktisch – het bepaalt de sfeer, stijl en beleving van elk interieur. Met energiezuinige LED-oplossingen, gratis verzending, eenvoudig retourneren en een persoonlijke service zorgen wij voor een inspirerende en zorgeloze winkelervaring, zodat ieder huis in elk detail kan stralen.
Contact info
Netherlands
- neora.nl
Breach of guidelines
Straight up scam
Straight up scam
Lamp arrived damaged, and looked terible, quality is shit and they refuse to recive the lamp back and refund me
September 21, 2025
Unprompted review
Reply from Neora
Dear Simon,
We’re sorry to read your review. We’ve looked into this matter and can confirm that we offered you a free replacement, which is our standard procedure in cases like this as it comes at no cost to the customer. Since you did not accept the replacement, we resolved the situation with an 80% partial refund.
We regret that our efforts are not reflected in your review, as we did our best to provide a fair solution. If there’s anything still unclear, please feel free to reach out to us directly.
Kind regards,
Team Neora
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