Neptune Health Reviews 272

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Never received item but more importantly never even got any shipping information! After a month I requested a refund! They stopped the order without refunding anything! Basically paid $40.00 for not... See more

Rated 1 out of 5 stars

I placed an order on 02/03/2026 still haven't recvd the order. No communication, thier webite link doesn't work. The address they give actually the address for Staples. Scam I just want my money back... See more

Rated 5 out of 5 stars

Neptunes Tallow was great. I would definitely recommend it to anyone who'd like to try tallow with no fillers or any other bi-products. It kept me very well moisturized, it wasn't greasy and subtle sc... See more

Rated 5 out of 5 stars

My skin feels very soft, moisturized, dryness is going away, fine lines are less noticeable! I don’t have to use as much concealer as before thankfully, and the balm compliments my blush make up! I ne... See more


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3.5

Average

TrustScore 3.5 out of 5

272 reviews

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Replied to 20% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

This stuff is amazing

This stuff is amazing. After one month of use I am able to go makeup free for the first time in 20 years with complete confidence. I am stunned by how effective this is. It did take 6 weeks for my delivery but it was 100% worth the wait. Cannot recommend more highly!

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer experience

Can't cancel subscription because the hyperlink in the email sends you to a website that doesn't exist. Can't contact the company by phone and they never respond to their emails. One of the worst companies I've ordered anything from. Very incompetent.

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

They do not pack well - brken jars, lids nots firmly on. This can't be a health conscious company. I sent them a photo with 6 of 9 no refund.

Do not buy from this company. 6 of 9 jars were broken, packed with 1 piece of brown paper- grease all over, the jars had heated and NONE of it was salvagable. They asked for "better pics" so they could see which were broken. I would not use any since all jars were leaking and soaked in the rancid grease.

July 8, 2025
Unprompted review
Rated 3 out of 5 stars

Although I like the product

Although I like the product, promotions and subscriptions aren’t filled in a timely manner. They have been unable to keep up with the product demand.

March 3, 2025
Unprompted review
Rated 4 out of 5 stars

So soft; little smell

I love my tallow balm and how it makes my skin feel. It smells a tiny bit like beef and my fiancé doesn’t like to kiss me after I put it on, but it’s still worth it for how soft it makes my face:

April 27, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t purchase!!!

I’m not sure why a company advertise their products and they don’t have the availability to fulfill orders. I placed an order on February 9 as of March 8. I have yet to receive my order and every time I email the company they keep telling me that they’re waiting on more product to arrive And to be patient with them. How do they expect for a consumer to be patient with them if they took my money immediately?

I wouldn’t buy from them. I wanted to try the product out, but they just lost a customer.

February 9, 2025
Unprompted review
Rated 1 out of 5 stars

First pack went out

First pack went out, turned to powder as I chewed. Neptune promised to send a pack 6 Months later...GUESS WHAT NEPTUNE...U SUCK!

December 1, 2024
Unprompted review
Rated 4 out of 5 stars

A little goes a long way

A little goes a long way! I made the mistake of using too much and it felt greasy and would come off on my pillow case. I’d avoid using it over breakouts since it seems to make it worse but I do notice a difference on dark spots and overall and it’s only been a week of use.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Love this product!

Love this product! It’s my go to for morning and night skin care. Very hydrating. Noticeable glow after very few uses.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

This balm saved my winter skin

This balm saved my winter skin. I’ve been using it every night for 2 weeks and my chapped/crepey/red winter skin has been revived. I wake up every morning and my skin feels better and better.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

This Tallow and Honey balm is the Best

This Tallow and Honey balm is the Best! I've been using face oils for a few years, with okay results. But, I can see and feel such a difference after using this product for 3 weeks! Thank you and keep up the good work!

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

This skin care product is now my…

This skin care product is now my favorite and I know I will be a lifetime customer! The balm leaves your skin so soft, like baby-soft skin. It smooths out your pores, and any primer on top enhances the softness. My coworker always has smooth glowing skin and I asked her what she used. She uses the whipped but I love the balm. I bought some for my 74 yr old mother because it has worked so well. I am getting compliments at work too! I am 40yrs old so having great skin really matters to me!

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Tallow Balm believer

I recently started using Tallow Balm and I can confirm that this product is amazing. I have suffered from Eczema for over 36 years and in the winter months my skin is extremely dry and dull. I have been been using Tallow balm for about 2 weeks and in the first 2-3 days I instantly saw a drastic improvement. From dull, dry skin to glowing, smooth, radiant and replenished. I am extremely happy with this product.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

A newbie to tallow balm....

I have only been using the balm for about 2 weeks, but I can already feel a difference in my skin tone, the smoothness as well as its hydration. I also love that it is all natural! I am almost 49 and have never worn make up so I just love the all natural appeal. I am excited to try the sunscreen and lip balm!

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth & clear skin

I use this moisturizer every night before bed and when I wake up my skin feels fully moisturized and bright! My acne scars are starting to fade after 2 weeks. I couldn’t be happier!

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

great product

The company makes it very easy to order their products which are clean and very effective. After only one week, my skin is already seeing results!

February 11, 2025
Unprompted review

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