Nere Travel Reviews 

614
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are very well made, stylish, and available in an exceptionally wide variety of attractive colors and practical sizes. People also appreciate the exceptionally fast delivery service and the secure packaging that ensures everything arrives safely and in wonderful condition. However, some people mentioned experiencing frustrating issues with unresponsive customer support when trying to resolve warranty queries or delivery delays. A few reviewers additionally noted receiving faulty items, suddenly broken pieces after a single trip, or incomplete orders lacking the merchandise they purchased.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing the items as well made, sturdy, and... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and prompt shipping times that... See more

Quality

Customers had positive experiences with quality, often describing items as well made, stylish, and durable.... See more

Order

Consumers find order to be positive, highlighting a smooth and efficient purchasing experience. Reviewers... See more

Customer service

Users describe ambiguous interactions with customer service, reflecting a high level of disagreement. While... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I discovered Nere through Perkbox an employee benefits programme and managed to get a good first time discount, I’ve never looked back. I bought two pieces of luggage and way too many packing cubes. E... See more

Rated 5 out of 5 stars

Purchased 2 suitcases-Venture Dual Open Cabin Suitcase in pink, Stori Medium Suitcase in mineral and a slim luggage tag in black, in the Black Friday offers. Very pleased with both cases and tag-the w... See more

Rated 5 out of 5 stars

Gorgeous little cross over bag . Exactly what I was looking for . Room for my phone , small purse and inhaler and a zip compartment for my keys. Perfect size to take when exploring on holiday and a lo... See more

Rated 5 out of 5 stars

Really speedy delivery and items were nicely packaged. The 2 luggage items we bought are a really nice colour and seem really sturdy. Hopefully, they will accompany us on many travels (Seafoam and Orc... See more


Company details

  1. Luggage Store

Written by the company

Introducing Nere, Australia's #1 fashion travel brand. Just landed in the UK, our luggage and accessories will match any mood, crew, or adventure. Part ways with your routine and embrace possibility with Nere.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

614 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(614)

207 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order, arrived on time and looks great, the suitcase and strap have not been used yet so hoping they will stand up to airtravel when they are!

March 16, 2026
Rated 5 out of 5 stars

Daughter spied a trendy lime green…

Daughter spied a trendy lime green stori cabin case on offer which she fancied for a planned trip next month. The order was placed, processed, dispatched and received within a few days - excellent service and communication throughout. Very pleased with the cabin case which definitely won’t go unnoticed with the bright and cheerful colour.

March 13, 2026
Rated 5 out of 5 stars

I have purchased 2 large…

I have purchased 2 large suitcases,packing cubes ,2 luggage tags and a small organiser.
Excellent quality ,great customer service and quick delivery.
I would definitwly purchase again from NERE.

March 4, 2026
Rated 5 out of 5 stars

Great size hand luggage suitcase

My hand luggage suitcase arrived the very next day after ordering. I love it! All the compartments are very handy and you can fit a lot in there for a weekend trip away. Will be definitely be ordering the larger size for my next holiday.

February 13, 2026
Rated 5 out of 5 stars

Super!

Speedy delivery.
Colour was lovely. Not used yet, but product looks great.

February 18, 2026
Rated 5 out of 5 stars

Great products and service!

I have two suitcases and now a travel bag from Nere, they’re all excellent quality and hold up really well when travelling as well as being really aesthetic. I really recommend their products and love that I can coordinate across ranges with the colours! Shipping is always very quick. Great brand, wouldn’t use anyone else!

February 18, 2026
Rated 5 out of 5 stars

Great experience

We had to buy a last minute product and arrived very quickly and was impressed with the quality of the product for the price.

June 15, 2025
Rated 5 out of 5 stars

Before time

Purchased a large suitcase which appears to be very well made on the website was advised 3-5 working days delivery, arrived in 2 and half days which was free plus case was discounted at 50%.

February 11, 2026

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