Jumped into a tournament on the site and honestly, it kept me hooked. Watching my rank shift every hour, chasing after those top spots was oddly thrilling even though I didn’t clinch first place. Felt... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good site for basic gambling. Sometimes the offers dont always load and bet settling takes long in comparison to most sites. Offers could be better. Welcome offer was good when I signed up. Any issues... See more
Company replied
Not really fan leaving any reviews to gambling sites ,coz I always lose haha But I want leave a comment to those guys who thinks they not will able to withdraw money. So what happen,I open my accou... See more
Company replied
It has good range of games plus its daily wheel for now, I'm sure it might be different in the future but it's really good and not only gives you spins on a good game, unlike other sites which gives y... See more
Company replied
Company details
About NetBet.co.uk
Written by the company
Bet £20 & Get 100 Free Spins
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
Contact info
United Kingdom
- netbet.co.uk
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from NetBet.co.uk
Hi Joseph,
We love hearing this — thank you for sharing! It’s fantastic to know Carl provided such a great experience and left such a positive impression. We’ll be sure to pass your amazing feedback on to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
didn’t opt in to the free spin welcome…
didn’t opt in to the free spin welcome bonus went ahead and spent 20 on slots thinking i did then carl from customer support helped and rewarded me with the spins great service
February 19, 2026
Reply from NetBet.co.uk
Hi Hayden,
We’re really glad to hear that everything was sorted for you. It’s completely understandable how that situation could happen, and we’re pleased Carl was able to step in and assist by getting those spins credited for you.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Carl was amazing and so helpful a real…
Carl was amazing and so helpful a real asset to the team
February 18, 2026
Reply from NetBet.co.uk
Hi Imelda,
We’re so pleased to hear that Carl was amazing and so helpful during your experience. It’s fantastic to know he made such a positive impact — he truly is a real asset to the team, and we’ll be sure to pass on your kind words to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Brilliant won quite some cash today…
Brilliant won quite some cash today after loosing quite a few hundreds. 🤭 but overall good site easy to use withdrawal is in your bank in minutes this is by far the best app I’ve used better than any obvious betting sites. 10/10
February 16, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Amir,
We’re delighted to hear that you had such a positive experience and that you’re finding the app easy to use with fast withdrawals. It’s great to know we’ve stood out compared to other sites you’ve tried — thank you for the 10/10 rating!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reviews are a lie
Reviews are a lie
These reviews are surely a lie. Odds are well below other sites. Cash out disgraceful and also offer in play betting then stop.
This site is a joke
February 14, 2026
Unprompted review
Reply from NetBet.co.uk
Hi Karl,
We’re really sorry to read that you feel this way. We can assure you that all reviews on Trustpilot reflect genuine customer experiences, and we always aim to provide competitive odds and a fair, transparent betting experience.
We understand that odds, cash out values, and in-play availability can sometimes vary due to market movements and live event conditions. However, your feedback is important to us, and we’d truly appreciate the opportunity to look into your concerns in more detail.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Christina was very helpful in helping…
Christina was very helpful in helping me Solve my problem.
February 14, 2026
Reply from NetBet.co.uk
Hi Charlotte,
We’re really pleased to hear that Christina was able to help you resolve your issue. It’s great to know she provided the support you needed — we’ll be sure to pass your kind words on to her 😊
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Paige,
We’re delighted to hear that you found our team understanding and quick to reply. Providing clear and prompt support is always our goal, so it’s great to know we met your expectations.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Carl was very helpful and resolved the…
Carl was very helpful and resolved the issues
February 13, 2026
Reply from NetBet.co.uk
Hi Martin,
We’re really glad to hear that Carl was able to help and resolve the issues for you. It’s always great to know our team is making a positive difference, and we’ll be sure to share your kind feedback with him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Robert,
We’re pleased to hear that you found everything straightforward. We always aim to keep things simple and easy for our players, so your feedback is greatly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi,
We’re glad to hear you’re having good fun playing Poker with us! It’s great to know you’re enjoying the experience, and we hope the excitement continues at the tables.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Because I am useless technically and your man Carl helped me so so much.If he is new, your company has a gem there thanks
Your man Carl is a gem.
If he is new to the company he is outstanding and will be an asset for your business!
February 12, 2026
Reply from NetBet.co.uk
Hi Tony,
What a wonderful comment to read — thank you for sharing this! We’re delighted to hear that Carl made such a positive impression. He truly is a valued member of the team, and feedback like yours means a lot. We’ll be sure to pass on your kind words to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Carl was fantastic sorted my case in…
Carl was fantastic sorted my case in minutes what a great guy for your team
February 12, 2026
Reply from NetBet.co.uk
Hi,
We’re absolutely delighted to hear that Carl was able to sort your case so quickly. It’s fantastic to know he made such a positive impression — we’re lucky to have him on the team, and we’ll be sure to share your kind words with him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Hazel answered my query
February 11, 2026
Reply from NetBet.co.uk
Hi,
We’re glad to hear that Hazel was able to answer your query — we’ll be sure to pass along your feedback.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Pearl,
We’re thrilled to hear that you experienced amazing customer service — thank you for your kind words!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Great customer service
Great customer service , Carl helped me navigate my problem and resolve it when I was the one who messed up.
February 11, 2026
Reply from NetBet.co.uk
Hi,
We’re really pleased to hear that Carl was able to help you navigate the issue and get everything resolved, even when it was an honest mistake. That’s exactly the kind of support we aim to provide.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
The experience is great and customer…
The experience is great and customer service is very quick.
February 11, 2026
Reply from NetBet.co.uk
Hi Cheryl,
We’re delighted to hear that you’re having a great experience and that our customer service has been quick to assist you. Thank you for sharing your feedback!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Nick & Natasha very helpful & friendly…
Nick & Natasha very helpful & friendly in the support chat. Sorted out the problems I faced.
February 11, 2026
Reply from NetBet.co.uk
Hi Lewis,
We’re really pleased to hear that Nick and Natasha were helpful and friendly, and that they managed to sort out the problems you faced. We’ll be sure to pass along your kind words to both of them.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
The service was smooth
The service was smooth, no difficulties. Straight forward and professional!
February 10, 2026
Reply from NetBet.co.uk
Hi Michal,
We’re delighted to hear that you found the service smooth, straightforward, and professional — that’s exactly the experience we aim to provide. Thank you for sharing your feedback!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Terrible company
Terrible company , excluded me from promotions after only winning 1 bet.
I didn’t even sign up for the welcome offer.. jokers
February 10, 2026
Unprompted review
Reply from NetBet.co.uk
Hi,
We’re sorry to hear about your experience and understand how frustrating this must have felt.
If you haven’t already done so, we kindly ask that you get in touch with our support team at uk-support@netbet.co.uk
so they can review your account and provide you with clear clarification regarding your promotion eligibility.
Best regards,
The NetBet Team
quick response and extremely helpful
February 10, 2026
Reply from NetBet.co.uk
Hi Thirulinganathan,
We’re really pleased to hear that you received a quick response and found our team extremely helpful — thank you for your kind feedback!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
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