Netlingerie.nl Reviews 603

TrustScore 4.5 out of 5

4.4

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Company details

  1. Lingerie Store
  2. Underwear Store

Written by the company

Sinds 2006 biedt Netlingerie online ondergoed aan voor meiden van alle maten. Onze medewerkers zijn gespecialiseerd in lingerie en staan altijd klaar om al jouw vragen te beantwoorden. Onze missie is om jou de mogelijkheid te bieden om nieuwe lingerie te shoppen op het moment dat het jou uitkomt. Zo ben je er zeker van dat je altijd het perfecte setje vindt waar je naar op zoek bent.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

603 reviews

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Replied to 56% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great website

Very reasonable prices for quality lingerie. Delivery was a bit long but was told 2 weeks when I ordered so expected it and was kept informed. I would definitely recommend.

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

slechte service

On December 21, I ordered a bra from Netlingerie for the first time. I have contacted Netlingerie by email at least 10 times about the bra that has still not been delivered. Netlingerie makes it my problem, even though I have met all the conditions of ordering, paying and calling about delivery. To this moment (17/1/24) I still don't have a bra and they haven't refunded my money that I finally asked for. I would say: think twice before ordering anything from this company!

January 17, 2024
Unprompted review
Netlingerie.nl logo

Reply from Netlingerie.nl

Thank you for your order on 21/12 2023. Due to holidays around Christmas your order was dispatched from our warehouse on 27/12 2023. According to tracking, it was supposed to be delivered on 30/12, but the parcel shop lost your package. As a result, we sent a new one to you on 08/01 2024. This package was returned to us on 16/01, and we will make sure to make the refund today.

I sincerely apologize that "everything" seems to have gone wrong with the shipment of your order. Fortunately, this is not our usual standard, and we hope to assist you much better another time!

Our customer service will send you an email with a discount code as an apology :-)

Kind regards, Camilla // Netlingerie

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