ABSOLUTE SCAM! BEWARE AND AVOID AT ALL COSTS! They say unlimited hosting and then because you upload files then they delete your files and email you saying you have filled their servers .. cant b... See more
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I'm non-technical and worry about internet security and general issues with computers. However, these days, if I have a problem, I get in touch with Net Nerd via their portal. Within a few minutes I h... See more
I have been with these guys for around 16 years back in the FVS days. Out of all the hosting providers I have experienced in my career, these guys out perform all of them, even the big names.... See more
Originally came to Net Nerd as recommended by a friend and not been disappointed. Over the previous 2 years NetNerd has continued to be great value domain and web hosting. But the best part is th... See more
Company details
Written by the company
NetNerd is an established UK hosting provider, specialising in both free and cheap website hosting. We have over 55,000 loyal customers and host over 100,000 websites worldwide. Our offering revolves around fantastic customer service and solutions that are both affordable and effective.
Contact info
Easy Internet Solutions Ltd, Studio 7, 7 Burton Street,, LE1 1TG, Leicester, United Kingdom
- 0333 222 4080
- support@netnerd.com
- netnerd.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Impeccable Support
The support is impeccable, a real gem of a company!
As always simply the best in customer…
As always simply the best in customer service - excellent in every respect . . .
Thank you
No email access after server upgrade.
No email access after server upgrade.
Prompt response and effective resolution. Thank you.
Website
Swift and efficient response to my enquiry to update features on my website.
Thank you support!!
Top class company with a wide scope of…
Top class company with a wide scope of web services, but most importantly BRILLIANT customer support both quick and highly knowledgeable.
Sorted the issue that I had caused very…
Sorted the issue that I had caused very quickly,
Brilliant service
Brilliant service - an error message was received when I went to publish our site, I logged a ticket and it was fixed in minutes - this saved me wasting lots of time - really pleased and grateful.
I recommend NetNerd
I have used NetNerd (previously known as FreeVirtualServers) for several years. Their web hosting is great value, with all the features I need and more. Support tickets are always responded to promptly, often within the hour, and resolved as soon as technically possible thereafter - sometimes in minutes.
We had a problem with our email on a…
We had a problem with our email on a Saturday. I raised a support ticket and they got back to me within 30 mins - really helpful and resolved the issue. Recommended.
Been using this server for over 7 yrs…
Been using this server for over 7 yrs now; the only problems I've ever had I've caused myself, and the staff have here have been as helpful as anyone could wish, and quick with it too. For what we pay a year, and for the amount of service and support we get - even for my own errors - they are brilliant. Thank you all.
Prompt reply from the support team and…
Prompt reply from the support team and help.
Excellent!
Quick and competent support as usual
Quick and competent support as usual. Sorted out the MySQL dateabase issue I had.
Excellent Support - again
I have been with netnerd for a number of years. I find that they are so responsive whenever you have a problem. I had a problem today with uploading pdf files and they investigated the problem made teh required changes and now everything works. Thank you and credit where credit due. Thank you.
I've been using this company in various…
I've been using this company in various guises since I built my first site many, many years ago. Every time that I have asked for help it has been given in double quick time and any problems that I have created have been resolved without quibble.
I won't be going anywhere else.
Well above average support
I have need support quite a few times and can say nobody tries to go the extra mile more than these guys, they volunteer to help rather than being in a panic to close the ticket
Excellent service.
Excellent service.
Many thanks to Rizwan for his help.
Amazing service
Amazing service. Highlighted an issue causing my website to go offline. Tech support replied in under 15 mins having fixed the issue. They left the ticket open until I had tested the site and when all was well and confirmed, the ticket was then closed.
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