Neurouniverse Reviews 

2
TrustScore 4 out of 5

3.8

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Company details

  1. Mental Health Service
  2. Career and Education Provider
  3. Human Resource Consulting
  4. Research Institute
  5. Special Education School

Written by the company

NeuroUniverse is a specialist platform connecting neurodivergent individuals, parents and carers with trusted experts for personalised support. Co-founded by journalist and bestselling author Jessie Hewitson—who is autistic, has ADHD, and is the SEND Agony Aunt for *The Times* and *The Sunday Times*—NeuroUniverse combines lived experience with expert knowledge to provide practical, compassionate guidance that empowers families to thrive.


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3.8

Great

TrustScore 4 out of 5

2 reviews

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1-star

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3.8

All reviews

(2)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Before finding NeuroUniverse

Before finding NeuroUniverse, our family was exhausted, overwhelmed and didn't know where to turn. We'd spent so much time trying to navigate different services and advice that we felt stuck.

From the first conversation, NeuroUniverse helped us make sense of what was happening and connected us with the right support. Instead of feeling like we had to solve everything on our own, we finally had a clear plan and experts who genuinely understood our situation.

The difference has been incredible. We're communicating better as a family, we feel much more confident, and life no longer feels like a constant crisis. We still have challenges, but we now have the right support around us and know where to turn when we need help.

I can't recommend NeuroUniverse highly enough. It has made a real difference to our whole family.

July 3, 2026
Unprompted review
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Reply from Neurouniverse

Thank you so much for your kind words and for sharing your family's experience.

Knowing that we've been able to help your family move from feeling overwhelmed to feeling more confident and supported is exactly why NeuroUniverse exists. We understand how isolating it can feel when you're trying to navigate the complexities of neurodiversity, and we're so pleased we could help you find clarity and the right support.

It's wonderful to hear that things feel calmer and that you now have a plan and trusted specialists around you. While every family's journey is different, we're committed to walking alongside families every step of the way.

Thank you again for placing your trust in us. We wish you and your family every success, and we're always here if you need us.

Warmest wishes,

Alex and the NeuroUniverse Team

Rated 5 out of 5 stars

It was so refreshing to genuinely feel…

It was so refreshing to genuinely feel heard by a knowledgeable and empathetic professional. The advice given was solid and the signposting to services was incredibly useful. We followed up with a private SENCo referral and gained far greater insight into our rights and the obligations of other services. We are now much further forward in our journey which is now much easier to navigate thanks to Neurouniverse.

November 14, 2025
Unprompted review
Neurouniverse logo

Reply from Neurouniverse

Thank you so much for taking the time to leave such a thoughtful review.

It means a great deal to hear that you felt heard, understood and supported. One of our core aims at NeuroUniverse is to help families cut through the confusion by providing practical guidance and connecting them with the right specialists at the right time.

We're so pleased that the SENCo referral and the information you received have helped you move your journey forward and given you greater confidence in navigating the system.

Thank you again for trusting NeuroUniverse. We wish you and your family all the very best, and we're always here if you need us in the future.

Warmest wishes,

Alex and the NeuroUniverse Team

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