Nine or ten contacts over two years, all by email because I prefer having it in writing. Replies have never taken more than a working day, and the one about my KYC documents, case #8827, came back bef... See more
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the forfeit bonus button is the underrated bit. if the wagering isnt going your way you drop the bonus and your own cash stays intact and withdrawable. used it once, worked exactly as described
I used support chat about a KYC question and expected a canned answer. Nick checked my account, named the exact document needed, and kept the ticket open. Took maybe 35 minutes, but it later in histor... See more
The thing that won me over wasn’t a win, it was the transaction history I could filter by date and see exactly what I’d deposited and withdrawn in a month It made keeping my spending in check strai... See more
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Entdecken Sie neue Online-Casinos in Deutschland mit modernen Plattformen, transparenten Bedingungen und sicheren Funktionen.
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Ryan from message center answered my…
Ryan from message center answered my bonus question during a short break. The reply was not instant, but it addressed the exact screenshot I sent.
everything i actually need on the phone…
everything i actually need on the phone is on one screen now, deposit, cap, spend page, game search. did the whole limit change from the bus and it went fine.
Still Processing, I’m Tired
Three payouts stuck same time, nobody explains why it’s delayed.
Same sign-in on phone and desktop
Same sign-in on phone and desktop, balance matches both, functions each time.
Unhelpful answers
Support just sends links to FAQ instead of listening.
Limit saved on first try
Mia from live chat checked my missing…
Mia from live chat checked my missing free spins and told me to log out once. I doubted it, but they appeared after login 🙂.
Not listening at all
I repeated problem three times, still misunderstood it.
Insane Playthrough Demands
playthrough thirty five times on slots only, ridiculous
Fruit Party blev gemt
From my experience
From my experience, I did a whole session riding shotgun on the way to my sisters, about ninety minutes, and it was solid the whole way, even through the dead patch by the reservoir. App was even so logged in when we got there.
Support moved my request without making…
Support moved my request without making me repeat it.
two documents
two documents, one upload, the withdrawal approved the same afternoon.
the page said two to five days so that was quicker than promised.
no follow up needed
Nine or ten contacts over two years
Nine or ten contacts over two years, all by email because I prefer having it in writing. Replies have never taken more than a working day, and the one about my KYC documents, case #8827, came back before I had finished breakfast.
Normal first impression
Normal first impression. I looked through the main lobby and opened support chat once
KYC asked for one clearer address file
KYC asked for one clearer address file, and the page named what was pending.
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