Nevaeh Store Reviews 3,850

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,222 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that the jewelry is beautiful, durable, and often mistaken for real gold. Many appreciate that the items do not tarnish or rust, even with daily wear, making them suitable for sensitive skin. The designs are frequently described as stunning, elegant, and well-crafted, with many reviewers loving their purchases and planning to buy again. However, some customers experienced issues with orders not arriving, delayed deliveries, or receiving damaged items. A few also reported dissatisfaction with customer service, mentioning slow responses or a lack of resolution for product issues, particularly regarding a strict return policy for damaged goods.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the durability and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express significant frustration,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues.... See more

Customer service

People report ambiguous experiences with customer service, with some finding it very helpful, reliable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This company is very reliable for it's merchandise..I have bought so many items from there... It's custom service is also very helpful and reliable..

Rated 5 out of 5 stars

I’ve bought so many items from Navaeh & their pieces are absolutely fabulous! I’ve recommended 3 ladies from office who can’t thank me enough for bringing them in on these beautiful gems! We all have... See more

Rated 5 out of 5 stars

I have bought many jewellery items from Nevaeh store ,from the first point of order to delivery is efficient . The quality of each item is beautiful and hard wearing . When I have worn certain piece... See more

Company replied

Rated 5 out of 5 stars

I've bought many jewellery items from yous, uts absolutely gorgeous, looks very expensive and you can wear it anywhere without it being damaged, even my family members have started to buy an... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

NEVAEH - SPELL IT BACKWARDS... We are a UK based online jewellery store creating and delivering premium quality jewellery whilst maintaining affordability. Neaveh’s sole focus is ensuring each and every customer is satisfied with quality, price, speed of delivery and durability of each order. Sustainability is extremely important to us so we ensure, where possible, only the most eco-friendly metals are used to create our products without compromising the quality of the product. Each piece we design is hand crafted with love, but most importantly with knowledge. We promise to stay on trend and deliver you the jewellery you really want.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The order process was smooth

The order process was smooth, and the quality of the product is to be compared with no other

March 18, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Favour for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Great experience

Great experience
The jewellery is fantastic,wore all the time and it never changed colour
The jewellery is quite beautiful

March 19, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Paula for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 1 out of 5 stars

I ordered over a week ago and still not…

I ordered over a week ago and still not received my package! On the website it says it's delivered from the UK but that's not the case.

March 10, 2026
Unprompted review
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Reply from Nevaeh Store

Hi Sonia orders are currently taking around 7-10 days due to being so busy sorry for delay and your patience thank you Nevaeh Team x

Rated 5 out of 5 stars

Quality & Customer Service...unbeatable

I have always loved the quality of their jewelry. I have used their pieces both as gifts for my girls and for personal wear and they have never disappointed. Their customer service is top notch, as well!

March 12, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Lora for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Repeat customer! Great quality jewelry Amazing prices

Great quality jewelry Amazing prices! I have very sensitive skin so I cannot wear junk. Their jewelry has stood up to daily wear! I have been a loyal customer for more than a year. Thank you so much Naveah!!

March 16, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Tanisha for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 1 out of 5 stars

The worst service ever

The worst service ever. Shame On this company. I ordered personalised items and a surprise box in December. I received a box full of awful items, mix of silver and half gold, and most were things that were horrible. And a ring with the swear word f off. And guess what I haven't received 3 personalised items and it's March. I have emailed so many times and to get no worthy Customer service. I keep emailing to find out when I get the items and I get no worthy response. Never again. It's not worth it.

March 19, 2026
Unprompted review
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Reply from Nevaeh Store

Hi Monika sorry about you issue we have reached out to you via email we are awaiting on your response can i also clarify we don't sell any pieces with swear words if you could elaborate please we await your reply thank you Nevaeh Team x

Rated 5 out of 5 stars

Really good quality items

Really good quality items, had a problem with 1 item but got a refund very quickly looking forward to my new items being deluvered

March 19, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Dawn for your valued custom and valued custom it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

I have ordered multiple times

I have ordered multiple times. The jewellery is very high quality , they don't tarnish i have been using the same pieces for 3 years now. Have taken them on holiday, showered in them and all are exactly how they were on day one. Customer service is excellent as well .

March 18, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Naliah for your valued custom and loyal support it means alot to Nevaeh Team x

Rated 5 out of 5 stars

The jewellery pieces are outstanding…

The jewellery pieces are outstanding and offer excellent value for the price, which is hard to believe! I have made three purchases and have loved each and every one of them. I would definitely be purchasing more items.

March 1, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Sweta for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

It actually is the best little online…

It actually is the best little online shops I buy from,
The gifts are unbelievable there detailed to the exact description and worth every penny.
Neveah is the correct name for the store as I feel like I’m in heaven when I were items I purchased,
And when people ask where I got my item I grin and say heaven xxx backwards 😂

March 18, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Shelley for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Beautiful jewellery

I've bought many jewellery items from yous, uts absolutely gorgeous, looks very expensive and you can wear it anywhere without it being damaged, even my family members have started to buy and wear it . Delivery is always on time and always get great offers.

May 24, 2025
Unprompted review
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Reply from Nevaeh Store

Thank you Sharlene for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

I love this jewelry it’s so affordable…

I love this jewelry it’s so affordable and it lasts so long and it doesn’t even make the alarm go off at the airport I don’t have to remove it just like my normal gold this is my maybe 5th order I can’t get enough

March 17, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Linda for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Good jewelry that last.

Good jewelry that last.

March 15, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Nabila for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

This is my 3rd order with nevaeh.

This is my 3rd order with nevaeh.. their customer care is very quick and efficient. Jewellery is really very good quality and it’s with anti tarnish quality .. I’m wearing 3 items since past 3 months 24x7 and it’s same as shiny as new and looks like gold jewellery

March 18, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Yusra for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

High Quality Items

Absolutely loving the items. SO much appreciation from my friends and colleagues. Super affordable and long lasting shine!

March 3, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Sony for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

High quality jewellery

I have just placed my 2nd order yesterday. The jewellery is very elegant and of high quality which has not tarnished despite wearing on a daily basis. Delivery was within 4/5 days

March 16, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Yasmin for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

I am very happy with the jewellery

I am very happy with the jewellery. The quality is excellent and the design is beautiful. It looks exactly like the pictures. Highly recommended! ✨

March 3, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Farkhunda for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

5 star jewellery 5 star service

I bought so many beautiful jewellery pieces from Nevaeh for myself and for gifts Always good quality and non tarnished I always come back to this brand And customer service is brilliant in quick reply and resolving any problem .Fahmida 🏴󠁧󠁢󠁳󠁣󠁴󠁿

March 17, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you for your valued custom and loyal support it means alot to us Nevaeh Team x

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