Nevaeh Store Reviews 3,850

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,222 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that the jewelry is beautiful, durable, and often mistaken for real gold. Many appreciate that the items do not tarnish or rust, even with daily wear, making them suitable for sensitive skin. The designs are frequently described as stunning, elegant, and well-crafted, with many reviewers loving their purchases and planning to buy again. However, some customers experienced issues with orders not arriving, delayed deliveries, or receiving damaged items. A few also reported dissatisfaction with customer service, mentioning slow responses or a lack of resolution for product issues, particularly regarding a strict return policy for damaged goods.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the durability and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express significant frustration,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues.... See more

Customer service

People report ambiguous experiences with customer service, with some finding it very helpful, reliable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This company is very reliable for it's merchandise..I have bought so many items from there... It's custom service is also very helpful and reliable..

Rated 5 out of 5 stars

I’ve bought so many items from Navaeh & their pieces are absolutely fabulous! I’ve recommended 3 ladies from office who can’t thank me enough for bringing them in on these beautiful gems! We all have... See more

Rated 5 out of 5 stars

I have bought many jewellery items from Nevaeh store ,from the first point of order to delivery is efficient . The quality of each item is beautiful and hard wearing . When I have worn certain piece... See more

Company replied

Rated 5 out of 5 stars

I've bought many jewellery items from yous, uts absolutely gorgeous, looks very expensive and you can wear it anywhere without it being damaged, even my family members have started to buy an... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

NEVAEH - SPELL IT BACKWARDS... We are a UK based online jewellery store creating and delivering premium quality jewellery whilst maintaining affordability. Neaveh’s sole focus is ensuring each and every customer is satisfied with quality, price, speed of delivery and durability of each order. Sustainability is extremely important to us so we ensure, where possible, only the most eco-friendly metals are used to create our products without compromising the quality of the product. Each piece we design is hand crafted with love, but most importantly with knowledge. We promise to stay on trend and deliver you the jewellery you really want.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Same as the 1 star reviews I still…

Same as the 1 star reviews I still haven’t received my order!!! Maybe it’s coming from china that’s why it’s taking this long!!!!!!!!!! No updates whatsoever!! Disappointing!!

April 3, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Hi you will of received tracking as soon as your order was processed its only personalised that take 30 days hope that helps thank you Nevaeh Team x

Rated 1 out of 5 stars

😡😡😡 I’VE NOT RECEIVED MY ORDER!

😡😡😡I ordered $85 worth of jewelry plus $20 expedited shipping (DHL, ships in 1-2 days) on April 5th. I had to make an address update so I notified Neveah immediately that evening and received a swift response first thing in the morning. It’s April 10th and my package still isn’t delivered and still says “waiting for details” for shipping. Sent an email yesterday asking for a delivery update and I’ve received no reply. This morning I just received an invite to leave a 5-star review and get a $10 coupon. I just want my package. I was excited to get my delivery but now I’m angry. Fix it, Nevaeh. Order #: US-13680.

Update: As of April 22, 2026, I’ve not received my order!! 😡😡😡

Update: I’ve received my order on April 22, 2026, and adding this update on April 23, 2026. I’ve ordered from Nevaeh a few years ago and decided to order this year in which I wasn’t aware of the many negative reviews about customers not receiving their orders timely or at all. I’m so disappointed in this company! If my order was going to be delayed like this, I would have saved my $20 for expedited shipping and opted for standard! I still haven’t received a received my refund, btw Nevaeh.

Now that I’ve received my jewelry, I do love it. You still have good quality jewelry, but it wasn’t worth the wait. My excitement is completely gone due to the severe delay in shipping and no refund of my $20 expedited shipping!!! 😡😡😡😡😡 I’m not ordering from you all again until you fix your issues.

April 2, 2026
Unprompted review
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Reply from Nevaeh Store

Hi Niche we have sent you tracking information please check spam etc if you can't locate it please don't hesitate to contact us thank you Nevaeh Team x

Rated 5 out of 5 stars

Bracelets/rings/necklace

I have bought many jewellery items from Nevaeh store ,from the first point of order to delivery is efficient . The quality of each item is beautiful and hard wearing . When I have worn certain pieces people believe it is real gold . Designs are mesmerising ,some items like the bracelets are a small size more for a slimmer wrist .

April 10, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Shahnaz for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Great quality and value for money

They have great quality items and a cute selection. They ship on time and I’ve been a returning customer

April 8, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Lola for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Amazing quality

Amazing quality. Always wearing specially on my holiday. Best quality. Love the rings 🩵

April 10, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Mirandlina for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Very happy customer

Great deals with amazing for the price quality!

April 9, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you Angeliki for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Nevaeh Bracelets & Jewellery…

I have always shopped at Nevaeh when ever I wanted to gift someone special and i have always been lucky to find very reasonable priced brackets on their website and worth the gift. Very prompt service and good quality jewellery, I still wear them and get so many compliments as “ is it real gold “. That is quality and have recommended my friends and they loved it too. Thankyou Nevaeh please keep introducing more new jewellery💖. Sharada Rudra

April 9, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you Sharada for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Amazing jewellery

Amazing jewellery, I have been wearing it everywhere and it’s amazing quality lasts.

April 9, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Arsil for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 4 out of 5 stars

They are great

They are great

March 26, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you Amira for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Elegant

Elegant, beautiful, and very well made with great detail on the piece itself

April 2, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you Shirin for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Was recommended by a friend who has…

Was recommended by a friend who has already purchased items from your store online and was very happy with gifts.

April 3, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Jas for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Love Navaeh ..have bought necklaces and

Love Navaeh ..have bought necklaces and rings and they are beautiful and stay bright and do not lose their shine! Also the price is unbeatable! Have already share the name to many friends .

April 8, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Rebecca for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Incrediblee

I've recently made and order and the quality of the pieces is out of this world. The products are affordable and customer service has been outstanding in helping me out with any problems I had with my order. 10/10 and I've recommended it to my friends

April 8, 2026
Unprompted review
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Reply from Nevaeh Store

Thank you Miray for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Really impressed

Really impressed! Unlike many jewelry sites this one has so many unique options. Will be purchasing in the future :)

April 7, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you Sarah for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

I always purchase Nevada jewelry and…

I always purchase Nevada jewelry and love the pieces I wear them all the time and they don't tarnish and I just love all the designs I did receive a bracelet it broke and they are sending me a replacement which too me was awesome I do recommend buying there jewelry it is worth it and the prices are amazing not expensive

April 7, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you Linda for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

This is my second order

This is my second order. I had the best experience with the first order, so will be a returning customer. There was an issue with first order, got immediate resolution especially considering it was during holiday time.

April 7, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you Ren for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Amazing group still waiting on my order…

Amazing group still waiting on my order but such an easy place to buy from have shopped here before for a present and the jewellery is amazing

April 7, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you Ty for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 5 out of 5 stars

Excellent jewellery

Excellent jewellery
I love every single piece … very unique and beautiful. I use them daily .The quality is amazing

April 7, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you Izzeth for your valued custom and loyal support it means alot to us Nevaeh Team x

Rated 1 out of 5 stars

Fabulous Jewellery

Few days ago I wrote a review regarding my bad experience to shop from Navaeh store.
Finally today I received the products, they are Amazing, superb, fab quality than my expectations.
Really thankful to the Navaeh team,they realised, cooperated, sorted out my problem and didn't ignore. Much appreciated.

Highly recommended, hopefully next purchase won't creat such a mess.
Nazia

April 7, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Hi Nazia so sorry about your experience if you would like to email us with name correct address we will resolve this as a matter of urgency thank you Nevaeh Team x

Rated 5 out of 5 stars

Love this jewelry

Love this jewelry! Been ordering for years and have always had a wonderful experience. I wear Nevaeh pieces everyday, in the shower or pool at the gym and they last through it all without tarnishing.

April 6, 2026
Unprompted review
Nevaeh Store logo

Reply from Nevaeh Store

Thank you Brooke for your valued custom and loyal support it means alot to us Nevaeh Team x

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