New Cakes Reviews 421

Amazing cakes from lovely people! I am a long term customer, I (shamefully) always make my requests waaay too late but I'm always met with patience and professionalism, along with a strong shot of c... See more

Spotted the "Running" Cake, from New Cakes, on Google. Just what I was looking for, for my son's 40th Birthday surprise party. Exceptional service from Shay! I sent a photo of my son & the litt... See more

I have used New Cakes many times now for my children’s’ and adult birthday cakes. I cannot recommend them enough. They are always delicious, beautifully made and the customer service team go above and... See more

I recently ordered a Lego-themed cake for my son, and it was absolutely amazing! The design was incredible the attention to detail was spot on, and my son was over the moon when he saw it. Not only... See more

When I want a bespoke cake, I simply don't bother looking anywhere else now. New Cakes is awesome and we've used the several times. The latest cake was a bespoke Avatar cake, delivered at quite short... See more

I have bought cakes from Newcakes for close to 10 years now and never, ever have I been disappointed. Whether it's a cake from their collection, or a bespoke cake the team have expertly helped me to d... See more

I have used them a few times for various occasions including a Baby Shower and end of term teacher gifts. They tasted delicious one set were chocolate and another were vanilla. The designs were b... See more

I ordered a custom cakefor my daughter's birthday due for delivery on Friday 28th November. On the friday morning a got a message from DHL saying there was a delay and cake would be delivered on Monda... See more

Over the past few years we have ordered from this company many times for a variety of occasions. They have never disappointed. Each cake was different and some more complex than others but they were... See more

Fantastic!!! Worth every penny to see the smile on my partners face. Even though I changed the delivery address at the twelfth hour the cake arrived in date/time as promised. I should also mention ho... See more

I have used New Cakes for a decade now for my two sons birthdays. The cakes have never disappointed on design quality, price which is competitive and taste - people always comment on how delicious the... See more

This was our first experience with New Cakes, and unfortunately, it will also be our last. We ordered a large chicken nugget–themed cake for our son’s 21st birthday. While it arrived on time, the cake... See more

I spoke to shay at the company yesterday afternoon and got great service due to our usual cake maker pulling out on us. A child with ADHD and ASD who has been promised a Jurassic park cake expects i... See more

Booked a horse themed cake very last minute and couldn’t have been more happy with the results. They were able to include my requests like long hair on the model and delivered the cake on time the fo... See more

I purchased a rowing cake for my son's 18th. The cake arrived on the correct day but was damaged (oars and one arm had fallen off). Thankfully, we were able to mend it ourselves with sugar sy... See more

Terrible experience. Ordered a cake for delivery on 25th July for an event on 26th. Order showing as placed but not dispatched so emailed the company only to be told there was a delay with my cake and... See more

A huge thank you to Shay and team! I needed a cake for my parents diamond wedding anniversary at short notice and New Cakes was amazing! The cake looked fantastic, tasted delicious and was enjoyed by... See more

I ordered a dinosaur cake for my grandson's 3rd birthday, it was so realistic that he thought it was a toy and didn't want anyone to eat it! However when he finally agreed for us to cut it he couldn't... See more

Shay is a godsend - absolutely impeccable customer care. I was having a studio 54 party and he spent hours with me, patiently working through my grand designs and even ordering cake disco ball... See more

I have used New Cakes for over 8 years now for all my children’s birthday cakes and will continue to do so . They are always delivered on time and go above and beyond to help and sort any ideas you ha... See more

We wondered was it worth the risk. It was not. Cake arrived ok, but looked nothing like the picture. Very disappointing. Was supposed to be an arm lifting a weight and instead just looks like a giant... See more

My mum ordered me a buttercream cake topped with strawberries for my 20th birthday party recently. The cake was delivered on time and tasted delicious. The sponge was sweet but not too much and t... See more

I haven’t ever left a review before but was impressed with the film clapperboard cake I ordered for my husbands 60 th birthday. The cake was well packaged arrived on day requested. Appearance was as... See more

From start to finish, great experience. Online chat service was efficient and the team promptly returned a colour design for my cake. They communicated regularly with me regarding the cake specifi... See more

The design was weird yet the guys pulled it through and was spot on The cost was reasonable and considering the timelines (just before Christmas) they did a great job in accepting the order and de... See more

I highly recommend cakes from New Cakes.Communication with staff is straightforward and very helpful.For many years im ordering cakes from them and they never disappointed me.The cake I have ordered w... See more

I’ve been using New Cakes for years, and they never fail to deliver my dream cakes. Even when I send them a mix of ideas, like the top of one cake and the bottom of another, or just a rough descri... See more

I would highly recommend this company I’m usually worried about ordering online but Shay was lovely from start to finish Cake delivery was on time and kept me updated and top it all the cake looked am... See more

Second time getting a cake from them after 3 years. First one was flawless. Unfortunately, we ordered a cake for my son this time and we experienced a few issues: 1- they didn't have the... See more

We recently ordered two 40th anniversary cakes from New Cakes on a very tight deadline, and the turnaround was the quickest I’ve ever seen! The quality of the cakes was fantastic. One was a vanilla... See more

Wonderful 5-star service! Cannot fault anything. I found this company on line, very last minute and they absolutely surpassed my expectations. The cake was delivered on time and packaged really secure... See more

I purchased a pearl anniversary cake which arrived on time, however when I opened the box the inscription was illegible as it was completely smudged, the cake was damaged and the bow had fallen... See more

Such a fantastic company - our cake was made to our design brief perfectly and delivered to our door. The cost was less than a third of the quotes from other companies. Communication from Shay was exc... See more

I previously used New Cakes for my parents’ 60th wedding anniversary and was very happy with both the cake and the service. Because of that positive experience, I trusted them again for th... See more

Newcakes did the cake for my surprise party and it was absolutely perfect. The texture and the finished look was simply amazing, we would not go anywhere else for our cakes now and will share this com... See more

Such a beautiful cake for my son’s 6th Birthday party. The sponge was so soft and light with a creamy filling. It was a big success for 30 little ones. Excellent communication with New Cakes, I wou... See more

New Cakes are my go-to cake company — hands down, the best in the business! Every single order has been delivered exactly as arranged, and always on time. The cakes? Incredibly fresh, bursting wi... See more

Absolutely fabulous pig cake which they were able to increase the size of after I made a mistake with the order! Very responsive customer service who went out of their way to help me. I would order fr... See more

We ordered a cake from New Cakes for a recent SBS event, and it was absolutely fabulous! Not only was it super delicious, but it also added a special touch that contributed to the success of our celeb... See more

It’s always a pleasure dealing with New Cakes. I generally want a bespoke cake (at short notice!) and nothing is ever too much bother and the cakes always look and taste fantastic. My family look forw... See more

I have ordered a cake from New Cakes every year for my grandson 's birthday and every year they excel themselves. The last two years they even managed to create a perfect cake to my own specifications... See more

Amazing bespoke cake. Details created to my exact brief, simply perfection. As always the cake tasted delicious and was a huge family hit. Thank you New Cakes team and Shay for going above and beyond.... See more

I ordered a cake for my birthday. It was beautifully decorated and tasted amazing. Lots of options to personalise it and a good variety of flavours to choose from. I chose the lemon cake and it was... See more

This is the second time I bought off this company. The first cake was gorgeous as was the second cake. Delivery was fantastic. Next day delivery available. Cakes lovely and fresh tasting . I absolute... See more

From first consultation to delivery Nee Cakes made the experience of ordering a cake for our special event exceptional. I order a Dhol cake for our mendhi night for Vegan partner and Shay w... See more

I have been ordering from New Cakes for few years and my boys always love the special cakes. Service is quick and communication is great. Cakes are always delicious. Will be using again in October for... See more

I had a cake ordered for a birthday, but the birthday girl has fallen ill, so petty was cancelled. At super short notice I asked if it could be delivered on a later date. The team told me that the cak... See more

New cakes made the most wonderful gymnastics cake for us this year. We were delighted. Last year they did a Taylor Swift one and the time before they did a climbing wall cake! They always go the extra... See more

I was very nervous about ordering such a special cake online with a company I had no experience with. But New Cakes certainly came through for me. Very easy and polite to communicate with. The cak... See more

Unfortunately, my experience did not meet expectations. The cake was much flatter than anticipated and did not resemble the Sorting Hat, which in the reference photo appeared much taller and more deta... See more

I wanted a cake to be delivered the following day, so made contact with New Cakes & to my amazement they said it would be possible. I ordered & paid for it over the phone and all I had to do was... See more

Absolutely brilliantly looking and tasting cake. We had an eggless bespoke cake. The cake looked amazing and had figures exactly like the photos I had emailed across, but not only looking great it... See more

I wish I could put a picture of what I ordered and what I received. I ordered a cake in the shape of a can of Stella Artois which was advertised as white and gold with Stella Artois iced on the can.... See more

I ordered a cake for a leaving do at Church last December with a musical theme. The service was excellent and even when there was a problem with delivery it was upgraded to express so it would arrive... See more